Cool Masters Services

Business Details

46 Years

experience

Emergency

services

Trusted HVAC & Plumbing Services in Lawrenceville, GA

Cool Masters Services is a family-owned and operated HVAC and plumbing company serving Metro Atlanta since 1980. With over 45 years of experience, we specialize in heating, air conditioning, and plumbing solutions, prioritizing honest service and ethical standards. Our team of certified technicians delivers repairs, installations, and maintenance using high-quality parts and industry-leading practices. As a Carrier Factory Authorized Dealer, we offer cutting-edge products backed by exceptional customer support.

We serve residential and commercial clients across 25+ cities in Georgia, including Atlanta, Lawrenceville, and Roswell. Our commitment to exceeding customer expectations has earned us a reputation for reliability, transparency, and community trust. We provide 24/7 emergency services and financing options to meet diverse client needs.

Services

HVAC Repairs Plumbing Services HVAC Installations Maintenance Plans Indoor Air Quality

Details

Year established: 1980

Highlights and features

Family-owned with 45+ years of local HVAC expertise
Carrier Factory Authorized Dealer with Presidents Award recognition
24/7 emergency service for urgent HVAC needs
Transparent pricing with military/first responder discounts
Financing options through Wells Fargo and Carrier Credit Card

Associations and certifications

Carrier Factory Authorized Dealer

What people say

Prompt and professional Excellent communication No upselling 24/7 emergency availability Military discounts

Website

Update Listing

Services

HVAC Repairs

Our HVAC repair services address urgent heating and cooling issues with precision. Technicians diagnose problems like refrigerant leaks, thermostat malfunctions, and system failures. We prioritize rapid response times and lasting solutions to restore comfort quickly. Emergency repairs are available 24/7 for critical system breakdowns.

Plumbing Services

Comprehensive plumbing solutions cover leak detection, drain cleaning, pipe repairs, and fixture installations. Our licensed plumbers use advanced tools to resolve issues like clogged drains, water heater problems, and pipe corrosion. Emergency plumbing services address burst pipes and severe leaks promptly.

HVAC Installations

We install energy-efficient HVAC systems tailored to property size and climate needs. Services include load calculations, system selection, and professional installation of furnaces, heat pumps, and air conditioners. Upgrades improve energy savings and indoor comfort while maintaining warranty compliance.

Maintenance Plans

Preventive maintenance extends system lifespan and prevents breakdowns. Annual inspections cover filter replacement, coil cleaning, refrigerant checks, and thermostat calibration. Maintenance plans include priority scheduling and discounts on repairs for ongoing cost savings.

Indoor Air Quality

We enhance indoor air quality through air purifiers, dehumidifiers, and ventilation systems. Services address allergens, mold, and humidity imbalances. Solutions include HEPA filters, UV light systems, and duct sealing to create healthier living environments.

People

Eric Medina

Plumber

Eric Medina is a skilled plumber known for meticulous repairs and clear communication. He specializes in water line fixes and system upgrades, using advanced diagnostics to explain issues. Clients praise his punctuality and attention to detail.

Raul Flores

HVAC Technician

Raul Flores is a certified HVAC technician with expertise in installations and emergency repairs. He provides thorough diagnostics and transparent pricing. Customers highlight his professionalism and ability to explain complex systems in simple terms.

Eduardo Martinez

Service Technician

Eduardo Martinez specializes in HVAC maintenance and repairs. He offers detailed system assessments and energy-saving recommendations. Known for prompt service and follow-up communication, he ensures clients understand repair processes and preventive care.

Humberto Vargas

HVAC Specialist

Humberto Vargas provides expert HVAC diagnostics and maintenance. He educates clients on system efficiency and warranty requirements. His thorough inspections and repair reports help homeowners make informed decisions about heating and cooling needs.

Chris Barrett

Master Plumber

Chris Barrett is a master plumber with extensive experience in residential and commercial plumbing. He handles emergency repairs, pipe replacements, and water heater installations. Clients appreciate his neat workmanship and problem-solving skills for complex plumbing issues.

Questions

Do you offer 24/7 emergency HVAC service?

Yes, we provide 24/7 emergency HVAC repairs for critical system failures. Emergency service is available after 5 PM with additional fees.

What areas do you service?

We serve Metro Atlanta and surrounding areas including Atlanta, Lawrenceville, Roswell, Suwanee, and 25+ cities in Gwinnett County and North Georgia.

Are financing options available?

Yes, we offer financing through Wells Fargo and the Carrier Credit Card for approved applicants. Contact us for pre-approval details.

Do you provide maintenance plans?

Yes, our HVAC maintenance plans include annual inspections, priority scheduling, and discounts on parts/labor to extend system lifespan and prevent breakdowns.

Are there discounts for specific groups?

We offer 10% off major repairs for military members, first responders, and educators with ID verification during service visits.

What HVAC brands do you work with?

As a Carrier Factory Authorized Dealer, we specialize in Carrier products but service all major HVAC brands for repairs and installations.

Reviews (6)

Write a Review

Sam Osborne

Oct 26, 2021 Report

Great visit. Raul was on time and perform the preventative maintenance on the HVAC system. He also has a great personality.
Service:HVAC maintenance

Pam Estabrooke

Oct 24, 2021 Report

Positive:Responsiveness
Chris, my technician, is the best. He kept me updated on his arrival time. He worked efficiently while he was here, showed me anything that would be for future maintenance consideration, and even checked a system that wasn't due for service yet. Jonathan and the whole team are the best.
Service:Heating maintenance

Aman Bhojani

Oct 02, 2021 Report

Amazing service! Speaking to Kimberly to get scheduled was a joy, and I’m looking forward for our first humidity consultation :)

Dierra Morrow

Sep 16, 2021 Report

Very professional and thorough. Did a great job on explaining what he was doing and what maintenance I will need. Chris was also helpful and honest on what parts of my AC unit were worth replacing before needing a whole new one

J. Morris

Sep 15, 2021 Report

Had to replace attic fan motor and Jonathan was great with the evaluation, estimate and working with our home warranty.
Mike was outstanding, performing the installation quickly and quietly, while we worked from home below. Would definitely hire Cool Masters again.

Tawanda King-Cheek

Sep 04, 2021 Report

Thank you once again cool masters! My preferred guy Chris came out and worked to solve our ac issues with our second unit.Let me just say Professionalism is nothing without CONSISTENCY!! And you guys raise the bar every time! I will never use anyone else for our heating and cooling needs. Thank you again Christopher and the cool masters Team !