Business Details
14 Years
experience
Your Trusted Local Plumber in Rathdrum, ID
Providence Plumbing was founded in 2012 to provide homeowners and property managers in Rathdrum, Idaho with fast, efficient, and reasonable plumbing services without high-pressure sales tactics. As a family-owned business, we prioritize necessary work over unnecessary upsells and have built a solid reputation for keeping our word and treating customers with respect. Our team of licensed plumbers brings decades of combined experience to residential plumbing projects, including repairs, maintenance, and installations for traditional and tankless water heaters. We source products from leading brands like A.O.Smith and Rheem while maintaining strict transparency about pricing and service needs. With over 20 years of hands-on plumbing experience in North Idaho, our founder Bill Connelly leads a team that includes his sons John and Phillip, ensuring generational expertise in every project. We serve the greater Rathdrum area including Hayden, Post Falls, and Coeur d'Alene, offering both scheduled appointments and urgent repair services during standard business hours.
Services
Plumbing Services
Water Heaters
Tankless Water Heaters
Plumbing Repairs
New Construction Plumbing
Details
- Year established: 2012
Highlights and features
- Family-owned since 2012 with generational plumbing expertise
- No upselling or high-pressure sales tactics
- A+ rating from Better Business Bureau
- Over 20 years of North Idaho plumbing experience
- Financing options available for major projects
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fast, efficient, honest
Quality work at fair rates
Professional and kind
No upselling
Reliable service
Services
Plumbing Repairs
Our licensed plumbers handle all residential plumbing repairs including burst pipes, clogged drains, and fixture leaks. We use advanced diagnostic tools to identify issues quickly and implement lasting solutions. Customers receive transparent pricing with no pressure to purchase unnecessary upgrades.
Water Heater Installation
We install and repair traditional tank-style and tankless water heaters from leading brands. Our technicians assess your household needs to recommend the most energy-efficient solution. All installations include manufacturer warranty coverage and follow-up maintenance guidance.
Tankless Water Heaters
Specializing in space-saving tankless water heater systems that provide continuous hot water while reducing energy costs. Our team handles proper sizing, venting, and installation for both gas and electric models. We explain operation features during final walkthroughs.
Plumbing Maintenance
Preventative maintenance services extend plumbing system lifespan and prevent emergencies. We perform comprehensive inspections, pipe leak checks, and water pressure testing. Customers receive detailed reports with recommended maintenance timelines.
New Construction Plumbing
Full plumbing system design and installation for new homes and major remodels. Our team coordinates with builders to ensure code compliance and optimal fixture placement. We use durable materials from trusted manufacturers for long-term reliability.
People
Bill Connelly
Owner/Founder
With over 20 years of North Idaho plumbing experience, Bill founded Providence Plumbing in 2012 to provide honest, no-pressure service. He oversees all operations while maintaining active field involvement.
John Connelly
Journeyman Plumber
John has served North Idaho as a licensed plumber since 2018. He specializes in complex repairs and carries forward the family tradition of quality plumbing service.
Phillip Connelly
Journeyman Plumber
Licensed in 2024, Phillip focuses on problem-solving and troubleshooting. He brings technical expertise to installations while maintaining commitment to customer satisfaction.
Ben Connelly
Apprentice Plumber
Ben is completing his fourth-year apprenticeship, gaining hands-on experience while studying plumbing theory. He assists with field operations and customer interactions.
Questions
What areas do you service?
We serve Rathdrum, Hayden, Post Falls, Coeur d'Alene, and surrounding Idaho communities.
Do you offer emergency services?
We handle urgent repairs during regular business hours but don't provide after-hours emergency service.
Are financing options available?
Yes, we offer financing for major plumbing projects and installations.
What plumbing services do you provide?
We handle repairs, installations, and maintenance for all residential plumbing systems and fixtures.
Are your plumbers licensed?
Yes, our team includes fully licensed and insured plumbers with decades of combined experience.
Do you work on weekends?
We schedule weekend appointments for urgent needs but operate primarily Monday-Friday.
Reviews (4)
Hal Monheim
Jul 16, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We have used Bill and his company (Bills very polite sons) 3 times now. They are punctual, professional, their prices are fair and their work quality is top notch. We are 100% repeat happy customers.
We have used Bill and his company (Bills very polite sons) 3 times now. They are punctual, professional, their prices are fair and their work quality is top notch. We are 100% repeat happy customers.
Dena Holl
May 05, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
The two plumbers who showed up to installed my new sink, Garbage disposal, and Kitchen faucet were Awesome they had a challenge !!
but never gave up! very professional I will be calling them back for my shower and bathroom sinks
Thank You Gentlemen
The two plumbers who showed up to installed my new sink, Garbage disposal, and Kitchen faucet were Awesome they had a challenge !!
but never gave up! very professional I will be calling them back for my shower and bathroom sinks
Thank You Gentlemen
Kelly Watts
Nov 28, 2019
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Providence plumbing was a pleasure to work with during our home building. Weve had a few minor issues and Bill is very prompt returning our calls and helping us! I highly recommend this company!
Margaret Carr
Oct 14, 2019
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We've called 3 times and left messages. No phone calls were returned. So, we found another plumbing company.
