Business Details
22 Years
experience
Emergency
services
Expert Plumbing Services in Hayden, ID
Founded in 2004, The Rooter Guys Plumbing has established itself as a trusted provider of comprehensive plumbing, septic, and excavation services across North Idaho. Our team combines over 40 years of combined industry experience with advanced technologies like hydro-jetting and camera inspections to deliver reliable solutions for residential and commercial clients. Available 24/7 for emergency services, we prioritize transparency, upfront pricing, and personalized support to ensure lasting results. Serving communities including Hayden, Coeur d'Alene, and Post Falls, we maintain a strong reputation built on integrity, local expertise, and customer satisfaction.Our commitment to quality extends to specialized services like frozen pipe repair, septic tank maintenance, and snow removal, backed by a proven track record of resolving complex plumbing challenges effectively. Every project reflects our dedication to safety, efficiency, and exceeding client expectations through skilled craftsmanship and modern methodologies.
Services
Drain Cleaning
Septic Pumping
Hydro Jetting
Excavation
Snow Removal
Frozen Pipe Repair
Grease Trap Cleaning
Camera Inspections
Plumbing Repairs
Septic Installation
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency plumbing services with no overtime fees.
- Our team uses advanced hydro-jetting and camera inspection technology.
- Locally owned with over 40 years of combined industry experience.
- Upfront pricing and no hidden fees for all services.
- Proven track record with dozens of five-star customer reviews.
What people say
Great work
Show up at all hours
Thorough job
Kindness and patience
Knowledgeable and reliable
Services
Drain Cleaning
Our drain cleaning services resolve clogs using hydro-jetting and drain snaking. For over 20 years, weve provided 24/7 emergency solutions for kitchen sinks, sewer lines, and commercial grease traps. Advanced camera inspections identify blockages caused by tree roots, debris, or mineral buildup. Clients receive upfront pricing and preventive maintenance tips to avoid future issues.
Septic Pumping
Professional septic pumping services for residential and commercial properties. Certified operators perform tank inspections, locate systems, and handle repairs or installations. Regular maintenance prevents backups and extends system lifespan. We use specialized equipment to ensure thorough cleaning and compliance with local regulations for safe wastewater management.
Hydro Jetting
Hydro jetting clears stubborn blockages with high-pressure water streams. Ideal for removing grease, scale, and tree roots from pipes, this method restores flow efficiency without damaging modern plumbing systems. Inspections before and after ensure optimal results, making it a preferred choice for both emergency and preventive maintenance.
Frozen Pipe Repair
24/7 service for frozen or burst pipes. Technicians use safe thawing techniques and repair or replace damaged sections. Preventive solutions include insulation and winterization to protect plumbing during cold weather. Rapid response times minimize water damage risks for residential and commercial clients.
Excavation
Excavation services for utility installation, drainage solutions, or foundation work. Our team handles small residential projects and large commercial jobs with precision equipment. Expertise spans trenching, grading, and snow removal for construction, landscaping, or emergency repairs in challenging terrains.
People
Mathew
Plumbing Technician
Mathew specializes in septic system troubleshooting with over a decade of experience. He prioritizes customer education and preventive maintenance to resolve recurring issues efficiently.
Amelia
Excavation Specialist
Amelia leads excavation projects with a focus on precision and safety. Her expertise includes site preparation, trenching, and snow removal for residential and commercial clients in Northern Idaho.
Michele
Customer Service Coordinator
Michele manages emergency dispatch and appointment scheduling. With 15 years in the plumbing industry, she ensures clear communication and rapid response for urgent service needs.
Matt
Master Plumber
Matt oversees plumbing repairs and installations with a focus on code compliance and system longevity. He has 20+ years of experience addressing residential and commercial plumbing challenges.
Josh
Plumbing Technician
Josh specializes in fixture installations and pipe repair. Known for meticulous attention to detail, he ensures clean, efficient solutions for bathroom, kitchen, and utility plumbing systems.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for issues like burst pipes, frozen pipes, and severe drain clogs with no overtime charges.
What areas do you serve?
We serve Hayden, Coeur d’Alene, Post Falls, Sandpoint, and surrounding areas in North Idaho, including Kootenai, Bonner, and Shoshone counties.
How often should septic tanks be pumped?
Septic tanks typically require pumping every 3-5 years, depending on usage and tank size. Regular maintenance prevents system failures and costly repairs.
What is hydro jetting used for?
Hydro jetting clears stubborn pipe blockages using high-pressure water streams, effectively removing grease, scale, and tree roots from plumbing systems.
Can you handle commercial plumbing projects?
Yes, we offer comprehensive commercial plumbing services including grease trap cleaning, drain maintenance, and system installations for businesses in Northern Idaho.
Videos
Reviews (3)
Ron Roberson
Feb 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great service, great price. Highly recomended
Service:Drain unblocking
Great service, great price. Highly recomended
Service:Drain unblocking
Dan Schroder
Dec 29, 2018
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Great service, Great Price! My system backed up and they were there in 2 hours to fix my problem and they didn't even charge me an emergency service fee. I would highly recommend them for all your septic and plumbing needs
Clarence Davidson
Sep 18, 2018
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They do not hold there promise and talking to the manager he told me that they will never work on my unit again. The maintenance person that came out said that as soon as the part comes in he will be out to repair it. Call him 10 time's that day no answer back from him. At 6 pm I get a call from his baby girl asking for her papa. That happened 3 times. I do not recommend them.
