Business Details
16 Years
experience
Emergency
services
Trusted Plumbing & Sewer Services in Hemlock, IN
2nd Shift Sewer & Plumbing has been serving Howard County and surrounding areas since 2010, building on over 30 years of combined industry experience. Founded by Terry, a licensed plumber with a career spanning decades, our company was established to address the community's need for reliable, affordable plumbing services outside standard business hours. We specialize in comprehensive plumbing and sewer solutions, including emergency repairs, drain cleaning, water heater installations, and excavation services. Our team of certified technicians prioritizes transparency, delivering honest assessments and fixed pricing without hidden fees. As a locally owned business, we emphasize personalized service, ensuring every client receives prompt attention and lasting solutions.Our commitment to quality is reflected in our 100% satisfaction guarantee and the absence of additional charges for after-hours emergencies. We serve both residential and commercial clients across Central Indiana, maintaining a fleet of fully equipped vehicles to ensure rapid response times. Our leadership team, including co-owner Kim, actively manages operations to uphold our standards of excellence. With a focus on community engagement and ethical practices, we have become a trusted name in the region's plumbing industry.
Services
Drain Cleaning
Sewer Line Repair
Water Heater Installation
Excavation Services
Emergency Plumbing
Details
- Year established: 2010
Highlights and features
- We offer 30+ years of combined plumbing expertise
- Our 24/7 emergency services have no extra fees
- We provide comprehensive plumbing and sewer solutions
- Our pricing includes transparent, upfront estimates
- Locally owned with deep community roots
Associations and certifications
- Plumber Contractor License #PC10500764
What people say
Prompt service
Fair pricing
Professional technicians
No hidden fees
Complete solutions
Services
Emergency Plumbing Services
Our 24/7 emergency plumbing service addresses critical issues like burst pipes, severe leaks, and sewer backups. With no extra charges for after-hours work, our licensed technicians respond promptly to residential and commercial emergencies. We guarantee timely repairs using advanced diagnostic tools and maintain transparent pricing for all urgent situations.
Sewer Line Repair
We specialize in comprehensive sewer line solutions including leak detection, pipe replacement, and root intrusion removal. Using camera inspections and jet rodding technology, our team identifies and resolves blockages efficiently. Services include trenchless repairs and traditional excavation methods for complete system restoration across residential and commercial properties.
Water Heater Installation
Our certified technicians install and repair all types of water heating systems including tankless, electric, and gas models. We provide energy-efficient solutions with proper sizing calculations to ensure optimal performance. The service includes safety checks, venting verification, and lifetime maintenance recommendations for residential and light commercial applications.
Drain Cleaning
Professional drain cleaning services eliminate clogs and buildup in residential and commercial plumbing systems. We use high-pressure jetting equipment and mechanical snakes to clear obstructions while protecting pipe integrity. The service includes video inspection to identify recurring issues and maintenance recommendations to prevent future blockages in all types of drainage systems.
Excavation Services
Our excavation services address underground plumbing emergencies requiring direct pipe access. Using precision digging equipment, we locate and repair buried water lines, sewer mains, and irrigation systems with minimal property disruption. The service includes site assessment, trench shoring, and complete restoration of affected landscaping or hardscaping surfaces.
People
Terry
Owner
Licensed plumber with 30+ years of experience, Terry founded 2nd Shift Sewer & Plumbing in 2010 after working as a mechanical technician. He oversees all technical operations and maintains active field involvement in complex projects.
Kim
Co-Owner
Kim manages business operations with a background in community service and probation work. She implements administrative systems and customer service protocols while supporting strategic growth initiatives for the company.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with no extra charges for after-hours or weekend work.
What areas do you service?
We primarily serve Howard County and surrounding areas in Central Indiana.
Are your technicians licensed and insured?
All our technicians hold valid Indiana plumbing licenses and we maintain full insurance coverage.
Do you provide upfront pricing estimates?
Yes, we guarantee transparent pricing with no hidden fees or unexpected charges.
What payment methods do you accept?
We accept cash, checks, and major credit cards for completed plumbing services.
Do you offer service guarantees?
We guarantee all our plumbing work with warranties covering both parts and labor.
Reviews (6)
Susan Louks
Oct 25, 2021
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Second Shift employees are hard workers, efficient, professional and don't pad the bill. I highly recommend Second Shift.
Debbie Begley
Oct 01, 2021
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They are #1 with me...they came out on a Saturday (at no extra charge) and fixed the toilet for my Dad...very reasonable and was very kind...my Dad was really happy with their work...Thank you
Lyn Shirley
Jun 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
2nd Shift was called regarding a septic tank problem. The Redhead solved the problem and he worked past 8 p.m.! The charge was VERY reasonable. We highly recommend this company!
Services:Repair outdoor systems,Unclog drain
2nd Shift was called regarding a septic tank problem. The Redhead solved the problem and he worked past 8 p.m.! The charge was VERY reasonable. We highly recommend this company!
Services:Repair outdoor systems,Unclog drain
Connie Jones
May 03, 2021
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They came quickly, but when they left there was dirty water on the bathroom floors, the lid to the toilet tank in one bathroom was left on the edge of the sink counter, the front door was left open and they didn't inform me they were leaving. We have used them in the past and have been happy with their service so hopefully this was a one time incident.
Brett McClatchey
Apr 25, 2021
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2nd shift did a great job. They came in replace a outside sewer line that was busted buy a tree root. They came in dug it and replaced it within hours and so far everything is working great. So try 2nd shift there about the best and with the price and service that's in town.
Martha Corley
Jan 16, 2021
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This company is wonderful. They did not leave until everything was working properly. Very reasonably priced. I would recommend too everybody. Thanks 2nd Shift.
