Business Details
37 Years
experience
Emergency
services
Your Trusted HVAC Partner in Rochester, NY
Dalton Heating & Cooling has served the Rochester area since 1989 as a family-owned HVAC company committed to integrity and community values. Our NATE & BPI certified technicians deliver expert installation, repair, and maintenance services for residential and commercial clients, prioritizing long-term comfort over quick fixes. With over 35 years of local experience, we specialize in energy-efficient heating, cooling, and air quality solutions tailored to individual needs.Our service philosophy centers on transparency, ethical practices, and 24/7 emergency response capabilities. Backed by manufacturer warranties and annual maintenance programs, we ensure system longevity while maintaining a 98% customer satisfaction rate through prompt, professional service delivery.
Services
HVAC Installation
HVAC Repair
HVAC Maintenance
Heating Systems
Cooling Systems
Water Heaters
Indoor Air Quality
Emergency Services
Details
- Year established: 1989
Highlights and features
- 35+ years of local HVAC expertise since 1989
- NATE & BPI certified technician team
- 24/7 emergency service availability
- Energy-efficient system specialization
- 98% customer satisfaction rating from local clients
Associations and certifications
- NATE
- BPI
What people say
Prompt, professional, clean and thorough
Highly recommend
Compassionate and care
Emergency response on demand
Expert troubleshooting
Services
HVAC Installation
Expert HVAC system installation for residential and commercial properties. Our licensed technicians provide custom solutions matching your space requirements and energy goals. We install high-efficiency models from trusted brands like Amana, ensuring proper sizing and optimal performance. Comprehensive service includes system selection guidance and seamless integration with existing infrastructure.
HVAC Repair
Fast, reliable HVAC repairs for all makes and models. Our certified technicians diagnose and fix issues with furnaces, air conditioners, heat pumps, and boilers. Emergency service available 24/7 with guaranteed parts warranties. We prioritize complete system restoration while maintaining energy efficiency and safety standards.
HVAC Maintenance
Seasonal HVAC maintenance programs prevent breakdowns and extend equipment lifespan. Our technicians perform comprehensive tune-ups including safety checks, component inspections, and efficiency optimizations. Regular maintenance preserves manufacturer warranties and ensures year-round system reliability while reducing energy costs through improved performance.
Heating Systems
Complete heating solutions including furnaces, boilers, and radiant heating systems. We offer high-efficiency models with AFUE ratings up to 97% and provide expert installation, repair, and maintenance. Our technicians specialize in both gas and electric systems, ensuring consistent comfort through advanced temperature control technologies.
Cooling Systems
Professional cooling system services for central air conditioners and ductless mini-splits. We install energy-efficient models with SEER ratings up to 20.0 and provide emergency repair services. Our maintenance programs optimize cooling performance while improving indoor air quality through advanced filtration solutions.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including installation, repair, and maintenance for heating, cooling, water heaters, and indoor air quality systems.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC service with technicians available for immediate response to critical system failures.
What areas do you service?
We serve Monroe, Wayne, and Ontario counties including Avon, Brighton, Canandaigua, Fairport, Pittsford, Victor, and surrounding communities.
Are your technicians certified?
All our technicians hold NATE and BPI certifications, ensuring the highest standards of technical expertise and industry knowledge.
What brands do you work with?
We specialize in Amana products and service all major HVAC brands for both residential and commercial applications.
Do you offer maintenance plans?
Yes, we offer seasonal maintenance programs that include comprehensive system inspections, safety checks, and performance optimizations to ensure reliable operation.
Reviews (7)
Jared Roth
Sep 01, 2021
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Im a retail store owner. Our AC was not working on both of our RTUs - our other provider was struggling to give attention to us for a 2 week period - which is unacceptable being a 7 day a week retail store and providing a premier shopping experience to our clients. Also no one could source the part without waiting at least a week for install. Within 24 hours of me emailing Dalton - they came out, sourced a part and came back for a 2nd trip at the end of the same day to make sure we had AC for our weekend. They really were extremely professional and customer service oriented. The admin
Jane Doe
Jul 16, 2021
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Dalton was prompt and early to arrive for my appointment and got my a.c. running. Very good customer service and a great guy to talk to.
William Marche
Jul 16, 2021
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Positive:Professionalism,Responsiveness
Very professional. Fit me in into their busy schedule when the bigger guys pushed me off. I will now be using them for further maintenance and repair work. Highly recommend to anyone!
Service:Repair HVAC
Very professional. Fit me in into their busy schedule when the bigger guys pushed me off. I will now be using them for further maintenance and repair work. Highly recommend to anyone!
Service:Repair HVAC
Brian Carberry
Dec 03, 2020
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I just had a new furnace, AC, and heat pump installed. From beginning to end, the service team at Dalton has exceeded all expectations. They are professional, courteous, and responsive to all requests. They are extremely knowledgeable and work with the customer to come up with the best possible solutions. I highly recommend Dalton for all of your heating and cooling needs and have become a life-long customer due to this experience!
Cindy Mahoney
Nov 23, 2020
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Tech was able to come out much faster than anyone else during a hot spell. He was here less than an hour and was able to fix air conditioning. He explained the problem and was very knowledgeable. They were very reasonable compared to the last company I had used. Highly recommend this company and I will be using them regularly for service. I never write reviews but this company was fantastic from start to finish!!
Kendall Smith
Jul 30, 2020
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I work for a local architecture firm that also provides construction management services. In 2018, we were presented with a challenge supplying forced air to a new addition off the back of a 1920s colonial. We initially asked for quotes from a very large contractor in Rochester with those famous red trucks, and a very reputable contractor based out of East Rochester. Both "salesmen" insisted that the furnace (older, but nowhere near its life expectancy) needed to be upgraded off the bat, and that our desired ductwork layout was unattainable due to the foundation and a very shallow crawlspace. They
D. Tofd Fisher
Jun 21, 2020
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They were on time, courteous, and informative. We will keep them coming back to take care of our system.
