Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in Rochester, NY
Betlem Residential Heating & Air Conditioning has been serving the Rochester area since 1923, rooted in a legacy of innovation and quality. Founded by Gerard C. Betlem Residential, our company pioneered residential heating solutions and has grown into a trusted leader with over 185 employees. Our Residential Division, comprising 40 dedicated professionals, specializes in heating, air conditioning, and indoor air quality services tailored to meet the needs of homeowners. We prioritize preventive maintenance, emergency repairs, and energy-efficient solutions, ensuring comfort and reliability for every client.Backed by NATE-certified technicians and partnerships with brands like York and Bryant, we deliver sound solutions, honest service, and quality workmanship. Our commitment to customer satisfaction is unwavering, with 24/7 availability and a pledge to resolve issues on the first visit. With decades of experience and a focus on community values, we remain a cornerstone of trust in the HVAC industry.
Services
Heating Repair
Air Conditioning Installation
Duct Cleaning
Heat Pump Services
Thermostat Installation
Indoor Air Quality Assessment
Emergency HVAC Repair
Maintenance Plans
Whole-Home Generators
Energy Audits
Details
- Year established: 1923
Highlights and features
- We offer 24/7 emergency HVAC repair services.
- Our team includes NATE-certified technicians.
- We prioritize preventive maintenance to extend system life.
- We partner with trusted brands like York and Bryant.
- We guarantee honest, transparent service with fair pricing.
Associations and certifications
- NATE
What people say
Excellent service
Prompt emergency repair
Knowledgeable technicians
Energy savings
Professional team
Services
Heating Repair
Our NATE-certified technicians provide prompt heating repair for furnaces and boilers, ensuring reliable operation during cold seasons. We diagnose and fix issues with gas furnaces, hot water boilers, and heat pumps, minimizing downtime. With 24/7 emergency availability, we restore comfort quickly while prioritizing energy efficiency and system longevity.
Air Conditioning Installation
We install high-efficiency air conditioning systems from trusted brands like York and Bryant, tailored to your home's cooling needs. Our process includes proper sizing, ductwork assessment, and integration with thermostats. We ensure optimal performance, reduced energy costs, and year-round comfort through precise installation and follow-up maintenance.
Duct Cleaning
Professional duct cleaning removes debris and allergens from HVAC systems, improving indoor air quality and system efficiency. Our technicians use advanced tools to clean supply and return ducts, registers, and air handlers. Regular cleaning reduces energy bills, extends system life, and creates a healthier living environment for homeowners.
Heat Pump Services
We service and install air-source and ductless heat pumps, offering year-round climate control. Our experts handle maintenance, repairs, and replacements for York, Bryant, and Fujitsu systems. By optimizing heat pump performance, we help homeowners save on energy costs while maintaining consistent indoor temperatures in all seasons.
Indoor Air Quality Assessment
Our indoor air quality assessments identify pollutants, humidity imbalances, and ventilation issues affecting home comfort. We recommend solutions like air purifiers, dehumidifiers, and duct sealing to enhance air quality. By addressing these factors, we help reduce allergens, prevent mold growth, and improve respiratory health for residents.
People
Eric St. John
Residential Division General Manager
Eric St. John leads Betlem Residential's operations with over 20 years of HVAC industry experience, focusing on customer satisfaction and team development.
Rich Cain
Installation / Field Supervisor
Rich Cain oversees installation projects with 15+ years of expertise in HVAC system design and field operations, ensuring quality execution.
Jeff Knier
Home Comfort Advisor
Jeff Knier consults homeowners on HVAC solutions, combining technical knowledge with personalized service to meet individual comfort needs.
Frank Guidice
Home Comfort Advisor
Frank Guidice helps clients select energy-efficient systems, emphasizing long-term savings and comfort through tailored recommendations.
Keith Stuttard
Office Service Manager & Dispatch
Keith Stuttard coordinates service logistics with 18 years of experience, ensuring timely responses and efficient scheduling for clients.
Questions
What HVAC services does Betlem Residential Residential offer?
We provide heating, air conditioning, heat pump services, duct cleaning, indoor air quality solutions, and 24/7 emergency repairs.
Are Betlem Residential Residential's technicians certified?
Yes, our technicians are NATE-certified, ensuring expertise in HVAC installation, maintenance, and repair.
Do you offer financing options for HVAC systems?
Yes, we provide financing options to help homeowners afford energy-efficient heating and cooling upgrades.
What areas do you serve?
We serve Rochester, NY, and surrounding towns including Brighton, Canandaigua, Fairport, and Webster.
How can I schedule a service appointment?
Call us at 585.271.4328 or visit our website to schedule a free estimate or service appointment online.
Do you provide maintenance plans?
Yes, our maintenance plans include seasonal tune-ups to optimize system performance and extend equipment lifespan.
Videos
Reviews (4)
Lynn Barnsdale
Dec 06, 2021
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The response from Jeff at Betlam was incredible. Kirk and Dylan did a fantastic job removing our old furnace and installing the new unit. Thanks again.
Kailee Galante
Dec 03, 2021
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The guys here are really kind, friendly and professional. After a flood I lost my hot water tank and furnace and they were able to replace both in one day! I would highly recommend them to anyone
Tanthony
Oct 17, 2021
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Positive:Professionalism
Joe C did a thorough evaluation of my furnace and completed the repairs efficiently. He explained everything he did in a professional manner. I was totally satisfied with his work. I will definitely use Betlem residential in the future.
Service:Heating system repair
Joe C did a thorough evaluation of my furnace and completed the repairs efficiently. He explained everything he did in a professional manner. I was totally satisfied with his work. I will definitely use Betlem residential in the future.
Service:Heating system repair
Brian Smith
Sep 01, 2021
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When my AC stopped, Betlem took my call at 11:32am and Nate-the technician-was on his way within hours (several other companies were booked through next week!). He showed me the steps he took to diagnose, explained what was going on and taught me what I could do to keep using my 24 year old unit. Prompt, courteous, helpful, honest. Highly recommend Betlem!
