Business Details
15 Years
experience
Emergency
services
Trusted Honolulu Carpet & Upholstery Cleaning Experts
Established in 2011, Magic Carpet Steam Cleaning has built a reputation as Oahu's premier provider of professional steam cleaning services. Our owner-operator, Ken Wong, brings over two decades of service industry expertise to every project, combining technical proficiency with a commitment to ethical business practices. We maintain rigorous certifications and invest in state-of-the-art equipment, including our CRI Platinum-certified truck mount system, to deliver superior cleaning results. Our 12-step cleaning process adheres to IICRC industry standards, utilizing biodegradable cleaning agents that ensure both environmental responsibility and occupant safety. We prioritize quality over quantity, maintaining a balanced schedule to provide thorough service while offering a 30-day satisfaction guarantee.Our locally owned and operated business takes pride in delivering transparent pricing with no hidden fees, complemented by convenient online booking and 24/7 emergency service availability. Our team's attention to detail extends to free light furniture moving, pre-treatment of high-traffic areas, and comprehensive post-cleaning inspections. We actively engage with our community, maintaining affiliations with local business organizations while offering honest, reliable service that has earned us consistent customer referrals and positive reviews.
Services
Carpet Steam Cleaning
Upholstery Steam Cleaning
Commercial Cleaning
Flood Extraction
Residential Cleaning
Details
- Year established: 2011
Highlights and features
- Locally owned with 20+ years in service industry
- Certified, licensed & insured technicians
- Eco-friendly cleaning products and paperless transactions
- 24-hour emergency service availability
- 30-day satisfaction guarantee with no hidden fees
Associations and certifications
- Carpet and Rug Institute (CRI)
What people say
Excellent service
Filthy carpet cleaned
Best truck mount
Generous discount
Will use again
Services
Carpet Steam Cleaning
Our truck mount steam cleaning system removes deep-seated dirt and allergens while maintaining carpet integrity. Using CRI-certified equipment and biodegradable solutions, we restore carpets to like-new condition with fast drying times. Our 12-step process includes pre-treatment, hot water extraction, and post-inspection to ensure complete cleaning that meets IICRC standards.
Upholstery Steam Cleaning
Professional deep cleaning for sofas, chairs, and other upholstered furniture. Our hot water extraction method eliminates stains, odors, and bacteria without damaging fabric. We use pH-balanced cleaning agents that are safe for both synthetic and natural fibers, followed by thorough drying to maintain furniture appearance and longevity.
Commercial Cleaning
Customized cleaning solutions for businesses, schools, and retail spaces. Our services include floor care, sanitization, and maintenance using eco-friendly products. We accommodate specific scheduling needs while ensuring minimal disruption to daily operations, with options for both regular maintenance and deep cleaning services.
Flood Extraction
24/7 emergency water removal and drying services for residential and commercial properties. Our industrial equipment quickly extracts standing water and dries affected areas to prevent mold growth. We follow IICRC standards for water damage restoration, including structural drying and content cleaning to minimize property damage.
Residential Cleaning
Comprehensive cleaning solutions for homeowners including carpet, upholstery, and tile cleaning. Our technicians provide free on-site inspections and customized treatment plans. We offer light furniture moving and use non-toxic products suitable for homes with children and pets, ensuring a safe and thorough cleaning experience.
People
Ken Wong
Owner Operator
With over 20 years in the service industry, Ken Wong established Magic Carpet Steam Cleaning in 2011. He maintains active certifications and prioritizes ethical business practices. His hands-on approach ensures every service meets strict quality standards while delivering transparent, customer-focused solutions.
Questions
What services do you offer?
We specialize in carpet cleaning, upholstery cleaning, commercial cleaning, and flood extraction services for residential and business clients across Oahu.
Are your cleaning products eco-friendly?
Yes, we use biodegradable, non-toxic cleaning solutions that meet certification standards and are safe for children and pets.
Do you offer emergency services?
Yes, we provide 24-hour emergency water extraction and cleaning services for urgent situations.
What areas do you serve?
We serve the entire Island of Oahu including Honolulu, Kailua, Pearl City, and surrounding communities.
Do you guarantee your work?
Yes, we offer a 30-day satisfaction guarantee with no hidden fees or surprise charges.
How can I get a free estimate?
Request a free on-site estimate through our website or contact us directly at 808.426.7500 for immediate assistance.
Reviews (7)
Robert Chu
Nov 05, 2021
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Ken the owner/operator did a fantastic job! The carpets are clean and fresh and we are using fans to help the carpets dry faster. Magic Carpet uses a very high tech and expensive machine that shoots very hot water and cleaning solution to get out dirt and grime and at the same time another larger hose sucks out the grime and sends it on its way out of the house! The end result is a meticulously clean house, done quickly (under 2 hours) at an affordable price! Ken has done our carpets about a dozen times now over the years and he the only one I trust to do my house!
Ye Pevey
Oct 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I was satisfied by the work. Ken is so professional and friendly. strongly recommend.
Service:Clean area rugs
I was satisfied by the work. Ken is so professional and friendly. strongly recommend.
Service:Clean area rugs
Gayle Roddy
Jul 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ken was prompt, professional and personable. He removed stains from our upholstery and carpet that I was certain would never come out. Excellent service at a very reasonable price. Thank you, Ken!
Services:Clean upholstery,Clean carpet,Clean area rugs
Ken was prompt, professional and personable. He removed stains from our upholstery and carpet that I was certain would never come out. Excellent service at a very reasonable price. Thank you, Ken!
Services:Clean upholstery,Clean carpet,Clean area rugs
Teddra Kiesel
Jul 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ken is our go to Carpet cleaner. We are a 204 apartment complex who get a lot of foot traffic and boy a lot of stains. He was able to remove all our stubborn stains and make our carpet look brand new again. Mahalo ken for always being so kind and doing just a great job.
Services:Remove pet stains & odors,Clean carpet
Ken is our go to Carpet cleaner. We are a 204 apartment complex who get a lot of foot traffic and boy a lot of stains. He was able to remove all our stubborn stains and make our carpet look brand new again. Mahalo ken for always being so kind and doing just a great job.
Services:Remove pet stains & odors,Clean carpet
Lorrie Ann Santos
Jun 28, 2021
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We have used this company at least 3 times and have always been very with the service provided by owner Ken Wong. He's always been responsive, especially in a recent milk spill incident to fit us in his schedule. He is punctual and flexible to addressing cleaning needs. He provides quality service, excellent value, and is very courteous and professional. We highly recommended Magic Carpet Steam Cleaning.
Kristine
Jun 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ken Wong did a wonderful job with steam cleaning our carpets to prepare for move out day. He was professional, courteous, and easy going! Priced well for the service and I really liked that he sent reminders of the service a few days before as well as when he was en route. Thank you for a fantastic experience, Ken!
Service:Clean carpet
Ken Wong did a wonderful job with steam cleaning our carpets to prepare for move out day. He was professional, courteous, and easy going! Priced well for the service and I really liked that he sent reminders of the service a few days before as well as when he was en route. Thank you for a fantastic experience, Ken!
Service:Clean carpet
Dave Derenski
Apr 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very communicative, very flexible, considerate of not disturbing the house while using the equipment. Would recommend to anybody.
Service:Clean carpet
Very communicative, very flexible, considerate of not disturbing the house while using the equipment. Would recommend to anybody.
Service:Clean carpet
