Business Details
35 Years
experience
Emergency
services
Your Trusted HVAC Partner in Westborough, MA
Since 1991, CPS Heating & Cooling has been a trusted provider of heating, air conditioning, and HVAC services in Westborough, Massachusetts, and surrounding areas. As a family-owned business, we combine decades of experience with advanced technology to deliver tailored solutions for residential and commercial clients. Our team of licensed, insured, and NATE-certified technicians prioritizes customer satisfaction through reliable repairs, energy-efficient installations, and comprehensive maintenance. Accredited by the Better Business Bureau and affiliated with industry leaders like ACCA and NARI, we uphold rigorous standards of professionalism and technical expertise.With a lifetime workmanship warranty and 24/7 emergency availability, we ensure year-round comfort while maintaining deep ties to the Boston Metro West community. Our commitment to transparency, free estimates, and personalized service has earned us longstanding trust and recognition as a top HVAC provider in the region.
Services
AC Repair
Ductless Mini-Splits
Heating Repair
Heat Pumps
Boilers
Radiant Heating
Thermostat Repair
Humidifiers
Commercial HVAC
Emergency HVAC
Details
- Year established: 1991
Highlights and features
- 34+ years serving Massachusetts residents since 1991
- BBB-accredited with lifetime workmanship warranties
- NATE-certified technicians for expert installations and repairs
- 24/7 emergency HVAC services available
- Personalized solutions for residential and commercial properties
Associations and certifications
- Better Business Bureau
- NATE Certified
- Air Conditioning Contractors of America (ACCA)
- National Association of the Remodeling Industry (NARI)
What people say
Extremely Professional
Prompt Urgent Service
Friendly & Knowledgeable
Thorough & Knowledgeable
Highly Recommend
Services
HVAC Repair
Our NATE-certified technicians provide rapid diagnosis and repair of heating, cooling, and HVAC systems. Using advanced diagnostic tools and manufacturer-approved parts, we restore system functionality for residential and commercial properties. With 24/7 emergency availability, we minimize downtime during critical temperature conditions.
Ductless Mini-Splits
We install and service energy-efficient ductless mini-split systems for homes and businesses. These zoned solutions offer precise temperature control without traditional ductwork. Our team ensures proper sizing, placement, and integration with existing structures for optimal performance and energy savings.
Heating Services
From boiler maintenance to furnace installations, our heating services cover all system types including radiant heating and heat pumps. We specialize in cold-weather preparedness and energy efficiency upgrades. Our technicians service all makes and models with manufacturer-backed warranties.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, humidifiers, and Aeroseal duct sealing technology. Our solutions address allergens, pathogens, and moisture issues while enhancing system efficiency. We offer customized recommendations based on home-specific air quality assessments.
Commercial HVAC
Our commercial HVAC services include system design, installation, and maintenance for businesses of all sizes. We provide energy audits, preventive maintenance plans, and emergency repair services. Our team works after hours to minimize business disruption while ensuring compliance with commercial standards.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC repair, heating systems, ductless mini-splits, indoor air quality improvements, and commercial HVAC services.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with technicians available year-round for urgent heating and cooling needs.
Are your technicians certified?
All our technicians are NATE-certified with manufacturer-specific training for brands like Daikin, Carrier, and Mitsubishi Electric.
What areas do you serve?
We serve Boston Metro West including Westborough, Newton, Shrewsbury, and surrounding communities in Middlesex and Worcester Counties.
Do you offer financing options?
Yes, we provide flexible financing plans for HVAC system upgrades and major repairs to accommodate different budgets.
What warranties do you provide?
We offer lifetime workmanship warranties on installations and repairs, with equipment warranties varying by manufacturer.
Reviews (7)
Sandra Haley
Dec 08, 2021
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We use CPS both at work and at home and have always been happy with both their service and their staff. Keith Jackson has been one of our main contacts and we could not be happier with him. Great personality and very knowledgeable. The inside staff are wonderful to work with and their communication is outstanding. Great company, great customer service. Highly recommend
David M.
Nov 16, 2021
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Positive:Professionalism,Punctuality
Want to thank CPS and especially Curtis, who rocks. Was on time (actually a few minutes early). Excellent attention to detail. You can tell he really takes pride in his work and his company. Took time to explain what he was doing, really appreciated how efficient he was. Thanks Curtis!
Service:Heating maintenance
Want to thank CPS and especially Curtis, who rocks. Was on time (actually a few minutes early). Excellent attention to detail. You can tell he really takes pride in his work and his company. Took time to explain what he was doing, really appreciated how efficient he was. Thanks Curtis!
Service:Heating maintenance
Vicki Syat
Oct 25, 2021
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While at our home it was suggested we have our humidifier filter replaced. The charge was $183 from CPS . We ordered another filter online for future use for approximately $13.00. We contacted CPS to see if the $183 was a correct charge - they response YES! it is beyond reason to expect a service charge of $183 for a $13 item when the service tech was already here, under a service contact, which we have had for 16 years. We advise CPS that we would be changing vendors -they simply said OK. We are changing providers - you should too!!!
Dennis McCumber
Oct 18, 2021
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Positive:Professionalism,Punctuality
Just wanted to say that the Service Pro Justin Monkman did an excellent job he was punctual, professional and did a very complete and thorough job while providing service to our heating system. Would recommend him and in fact have asked that Justin return in the spring to handle our A/C system review as part of our service contract.
Service:Heating maintenance
Just wanted to say that the Service Pro Justin Monkman did an excellent job he was punctual, professional and did a very complete and thorough job while providing service to our heating system. Would recommend him and in fact have asked that Justin return in the spring to handle our A/C system review as part of our service contract.
Service:Heating maintenance
David Shreeve
Sep 27, 2021
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Honest, knowledgeable, prompt, and professional. BEST-IN-CLASS service by everyone with whom I've worked - Justin M. (service tech), Keith J. (service tech), Paul M. (service tech), Peter G. (sales), Tia P. and Missy D. (office/admin). Very thorough and detailed maintenance checks will full explanations along the way; no-pressure sales quotes; organized and efficient scheduling and account maintenance. Extremely thoughtful and clearly experienced in the industry. Thank you!!
Samantha McGarry
Aug 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Excellent service. Justin was crystal clear about the steps he was taking to diagnose the problem with our AC, kept me posted on his progress, was super thorough and diligent. And now the house is nice and cool again which is a good thing since it was in the 90s today and will be again tomorrow!
Excellent service. Justin was crystal clear about the steps he was taking to diagnose the problem with our AC, kept me posted on his progress, was super thorough and diligent. And now the house is nice and cool again which is a good thing since it was in the 90s today and will be again tomorrow!
Akshay Relan
Aug 15, 2021
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I wasn't sure if I needed a new furnace and called CPS, Peter Greenwood visited my home at scheduled time, gave me tons of helpful information and answered all the questions I had with great insights. I have never seen anyone with this level of knowledge which Peter has in this field and on top of this he was extremely respectful and professional. He looked at the issues with customer point of view instead of a salesman point of view. I will highly recommend CPS to friends and family and to anyone reading this review.
