Business Details
14 Years
experience
Emergency
services
Expert HVAC Installation, Repair & Maintenance in Eastern Massachusetts
JW Heating & A/C has been dedicated to providing comprehensive heating, ventilation, and air conditioning services to residential and commercial clients in Framingham, Natick, Wellesley, and throughout Eastern Massachusetts since 2012. Our team prioritizes service excellence, ensuring clients receive tailored comfort solutions that align with their specific needs and budgetary considerations. With expertise in system selection, installation, and maintenance, we emphasize the importance of indoor air quality for both homes and workplaces.As a veteran-owned business, we uphold values of integrity and service, demonstrated by our commitment to 100% customer satisfaction. Our technicians are trained to address system breakdowns promptly, offering emergency services to mitigate discomfort during critical times. Backed by 61 Google reviews, our reputation reflects consistent delivery of reliable, transparent service. We offer financing options for qualifying customers and maintain partnerships with utility providers to maximize savings opportunities.
Services
Air Conditioning Installation
Heating System Repair
Emergency HVAC Service
Air Purification Systems
Ductless Split Systems
HVAC Maintenance Plans
Furnace Replacement
Indoor Air Quality Solutions
Utility Rebate Assistance
Home Automation Integration
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times
- Our team includes certified technicians with 12+ years of local experience
- Veteran-owned business emphasizing integrity and accountability
- We provide 0% financing options for qualifying customers
- 61+ verified Google reviews highlighting consistent service excellence
What people say
Fantastic service
Very responsive
Honest and reliable
Quick response
Reasonable price
Services
Air Conditioning Installation
We install a wide range of air conditioning systems tailored to Massachusetts' climate needs. Our technicians assess your home's requirements to recommend optimal cooling solutions that balance efficiency and comfort. All installations include comprehensive system checks and customer education on operation and maintenance.
Heating System Repair
Emergency heating repairs available 24/7 during winter months. Our certified technicians diagnose and fix gas, propane, and electric heating systems using specialized diagnostic tools. We prioritize restoring warmth quickly while ensuring long-term system reliability through quality replacement parts.
Air Purification Systems
We offer comprehensive indoor air quality solutions including HEPA filters, UV sterilizers, and whole-house purification systems. These solutions address allergens, pet dander, and airborne contaminants to create healthier living environments. Our experts help select systems matching your home's specific ventilation requirements.
Ductless Split Systems
Ideal for home additions or spaces without ductwork, our ductless systems provide efficient heating and cooling. We handle complete installations including wall mounting, refrigerant line routing, and electrical connections. Systems include smart thermostats for precise temperature control and energy efficiency.
HVAC Maintenance Plans
Our maintenance agreements include bi-annual system tune-ups, priority service scheduling, and discounts on repairs. Plans cover gas furnaces, air conditioning units, and combined systems. Regular maintenance extends equipment lifespan while maintaining manufacturer warranty validity through documented service history.
People
Joshua Wiltshire
Owner
Army veteran with 12+ years in HVAC industry. Prioritizes customer satisfaction through transparent communication and expert system recommendations. Leads team of certified technicians while maintaining hands-on involvement in complex installations and service calls.
Tyler Wiltshire
Technician
Certified HVAC technician with specialized training in residential system diagnostics. Assists with complex repairs and installations while providing clear explanations of system operations and maintenance requirements to customers.
Questions
Do you offer emergency HVAC service outside regular business hours?
Yes, we provide 24/7 emergency service for heating and cooling system failures with technicians available year-round.
What areas do you service for residential HVAC needs?
We serve Framingham, Natick, Wellesley, and surrounding Eastern Massachusetts communities within a 30-mile radius of our office.
Are financing options available for new HVAC installations?
Yes, qualifying customers can access 0% financing for up to 7 years on new furnace and air conditioning installations.
Do you help with utility rebate paperwork for HVAC upgrades?
Yes, we assist with Mass Save and Cool Smart rebate applications to maximize savings on qualifying system replacements.
What maintenance plans do you offer for existing HVAC systems?
We offer three maintenance tiers covering gas furnaces, air conditioners, or combined systems with bi-annual service visits and repair discounts.
Can you service older HVAC systems no longer under warranty?
Yes, we service all makes and models regardless of warranty status, providing cost-effective repair solutions for aging equipment.
Reviews (6)
Arianne Edinger
Jul 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I am so happy we found JW Heating & AC...and on a 90 degree day! We recently purchased our home and began having issues with our first floor cooling system. Josh was prompt, knowledgeable, and friendly. I will not hesitate to reach out to JW for any heating and cooling needs in the future.
Service:Repair AC
I am so happy we found JW Heating & AC...and on a 90 degree day! We recently purchased our home and began having issues with our first floor cooling system. Josh was prompt, knowledgeable, and friendly. I will not hesitate to reach out to JW for any heating and cooling needs in the future.
Service:Repair AC
Leah Beth Allekian
Jun 28, 2021
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I received a panicked call from my daughter about water dripping from the ceiling. I called JW Heating & AC & they were at my house fixing a clog in the drain pipe for the AC within a half hour. So impressed with their promptness, courtesy, customer service & the ability to fix my problem so quickly!! I will definitely use them again & highly recommend you do too!!
Allyssa Bates
Jun 23, 2021
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Positive:Punctuality,Quality,Value
Heading into the second evening of a heat wave (with 3 more scorchers in the forecast), my AC decided to stop working. Josh promptly responded to my distress call. He showed up when he said he would and got my AC working within 30 minutes! I will definitely call him in the future!
Service:Repair HVAC
Heading into the second evening of a heat wave (with 3 more scorchers in the forecast), my AC decided to stop working. Josh promptly responded to my distress call. He showed up when he said he would and got my AC working within 30 minutes! I will definitely call him in the future!
Service:Repair HVAC
Devala Ragnauth
Jun 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Met with Josh to go over installing a ductless heating and AC system and he was very professional, respectful and prompt with his responses. His crew did an amazing job with the installation!
Service:Ductless heating and AC services
Met with Josh to go over installing a ductless heating and AC system and he was very professional, respectful and prompt with his responses. His crew did an amazing job with the installation!
Service:Ductless heating and AC services
Boston Run Coach
Apr 14, 2021
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Critical:Responsiveness
Came over for an assessment. Never received a quote after a few follow-ups. Thats fine if you dont want the job, just communicate it.
Came over for an assessment. Never received a quote after a few follow-ups. Thats fine if you dont want the job, just communicate it.
Michael Tricoli
Feb 23, 2021
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JW Heating & AC is a fantastic company! Due to my heating and AC systems being very old and needing replacement (one system died), Josh came out less than 24 hours of my call to assess the job and provide an estimate. The estimate from JW to replace two heat and AC systems with high efficiency systems was very reasonable and lower than other estimates I had received. Throughout the process, Josh and his team were very professional, responsive to my questions, and communicated with me daily to keep me updated on the project status. The installation team arrived each day on time and did a great job
