Business Details
Emergency
services
Expert Plumbing & Heating Services in Saugus, MA
Dello Russo Plumbing is a family-owned and operated residential plumbing and heating company serving Saugus, Massachusetts, and the surrounding North Shore region. With a focus on prompt service and technical expertise, we specialize in emergency boiler and water heater replacements, gas pipe installations, bathroom and kitchen plumbing, sump pump repairs, and comprehensive heating system services. Our licensed professionals prioritize first-time accuracy, offering free estimates, upfront pricing, and a 100% satisfaction guarantee.We maintain strong community ties through honest service practices and energy-efficient solutions, addressing both routine maintenance and urgent repair needs. Our commitment to quality craftsmanship extends to new construction installations and complex system upgrades. By combining technical proficiency with customer-centric values, we aim to be the trusted partner for homeowners seeking reliable plumbing and heating solutions.
Services
Plumbing Services
Heating System Repairs
Boiler Replacements
Gas Pipe Installation
Water Heater Repair
Sump Pump Services
Emergency Repairs
System Installations
Energy Efficiency Upgrades
New Construction Plumbing
Highlights and features
- Family-owned business with local North Shore expertise
- Licensed professionals guarantee first-time repair accuracy
- 100% satisfaction guarantee on all completed work
- Free estimates with transparent, upfront pricing
- 24/7 emergency service for urgent plumbing/heating needs
What people say
Very responsive and professional
Cost-efficient emergency repairs
Guaranteed workmanship quality
Knowledgeable and dependable service
Exceeded expectations with urgency
Services
Plumbing Services
Comprehensive residential plumbing solutions for kitchens, bathrooms, and new construction. Our licensed technicians handle leak repairs, fixture installations, and complex system upgrades with guaranteed workmanship. Emergency services available for burst pipes and urgent repair needs.
Heating System Repairs
Expert maintenance and repair of residential heating systems including boilers, furnaces, and hot water units. We diagnose and fix pressure-switch issues, heating inefficiencies, and emergency breakdowns with same-day service availability.
Boiler Replacements
Emergency boiler replacement specialists with rapid response times. We install high-efficiency models and convert oil systems to gas, ensuring reliable winter heating with transparent pricing and manufacturer warranties.
Gas Pipe Installation
Professional gas line installation and repair services for residential properties. Our certified technicians ensure safe, code-compliant connections for water heaters, heating systems, and kitchen appliances.
Water Heater Repair
24/7 water heater repair and replacement services. We service all makes and models, offering same-day emergency repairs and energy-efficient replacement options with lifetime guarantees on installed units.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency services for urgent plumbing and heating issues including water heater failures and boiler emergencies.
What areas do you service?
We serve Saugus, Boston, and surrounding North Shore communities including Lynnfield, Wakefield, and Marblehead.
Are your technicians licensed?
All our plumbers and heating specialists are fully licensed, insured, and certified for residential system installations.
Do you provide free estimates?
Yes, we offer complimentary in-home consultations with transparent, upfront pricing for all repair and installation projects.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for completed plumbing and heating services.
Do you guarantee your work?
We stand by our workmanship with a 100% satisfaction guarantee on all plumbing and heating repairs.
Reviews (7)
Mitzi Galante
Dec 29, 2021
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We came home after dinner to a house with no heat. The steam boiler was spewing water all over the basement. One call and 10 minutes later Andy show-up to help. He diagnosed and fixed our problem within 15 minutes. He check every radiator in the house to make sure nothing else was leaking. We will use him every time. Thank you! Highly recommended.
Tim Phree
Dec 03, 2021
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Positive:Professionalism,Quality,Responsiveness
Very responsive and professional. Would highly recommend! He helped ou- family with a gas furnace not-heating issue. We had what turned out to be a pressure-switch issue. Was professional and helpful throughout! Good communication style. Would recommend to anyone!
Very responsive and professional. Would highly recommend! He helped ou- family with a gas furnace not-heating issue. We had what turned out to be a pressure-switch issue. Was professional and helpful throughout! Good communication style. Would recommend to anyone!
Benjamin Toledo
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Andrew and his crew know what their doing. These guys installed my whole heating system for me. New water heaters piping and boiler. The following year he called me early am to replace faulty thermostat by phone.
Andrew and his crew know what their doing. These guys installed my whole heating system for me. New water heaters piping and boiler. The following year he called me early am to replace faulty thermostat by phone.
Debbie
Sep 16, 2021
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So, I just noticed Dello Russo's business card on my fridge and remembered that I never left this long overdue review! Last winter my heating system started making a few strange noises. It worked fine, but I thought it might be a good time to look into a new one. I called Dello Russo and Andy answered the phone immediately. (Who does that nowadays?!?) So, right off the bat, I was impressed! I got three different estimates and Andy's was by far the best! Not only that, but they couldn't even compare to his responsiveness, professionalism and knowledge. My heating system ended up making it through
Smita Shukla
Apr 13, 2021
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I recently used Andy's plumbing services as part of a much broader renovation, and cannot say enough AMAZING things about the quality, speed, and professionalism Andy and his team brought to their work. A new water heater, propane plumbing, tub fix... you name it all, Andy was very thoughtful and took amazing care in fixing up my place during a very tumultuous time with many other factors involved. I felt a bit in over my head in the beginning, but Andy always took the time to address my concerns and patiently walk me through the details of work needed. I can't recommend him enough -- he'll be
Peter Ryan
Sep 12, 2020
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My experience with Dello Russo Plumbing was great. They were there on time, explained the problem and offered multiple solutions utilizing cost effectiveness. The work completed was quality and they did not miss a beat and they were out within 1 full day. (My previous quote told me this was a 3/4 day job). These guys are highly recommended and worth every penny. Thanks again!
Sean Valiente
Sep 07, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys were fantastic. Was able to fix my leaking toilet in no time. Very professional and cost effective. Highly recommended!
These guys were fantastic. Was able to fix my leaking toilet in no time. Very professional and cost effective. Highly recommended!
