Business Details
15 Years
experience
Your Trusted Flooring Partner in Traverse City
Bay View Flooring has been a trusted name in Traverse City's flooring industry for over 30 years. As a family-owned and operated business, we combine decades of industry expertise with a commitment to exceptional customer service. Our team of certified installers and knowledgeable sales professionals delivers top-quality flooring solutions, including luxury vinyl, hardwood, laminate, and carpet. Recognized as a Top 66 U.S. Specialty Flooring Retailer in 2022, we maintain strong community ties through memberships in the Traverse City Chamber of Commerce and Grand Traverse Area Home Builders Association.With competitive pricing, free in-home measurements, and financing options through Wells Fargo and Shaw, we ensure every customer receives personalized service and lasting value. Our state-of-the-art 12,000 sq. ft. showroom showcases the latest innovations in flooring design, while our experienced installation crews consistently earn top ratings for professionalism and craftsmanship.
Services
Flooring Installation
Hardwood Refinishing
Luxury Vinyl Flooring
Carpet Binding
Interior Design Consultation
Financing Options
In-Home Measurements
Details
- Year established: 2011
Highlights and features
- 30+ years serving Traverse City with certified flooring expertise
- Certified installation technicians with industry-leading training
- Competitive pricing across all premium flooring products
- Free in-home measurements with 24-hour bid turnaround
- Award-winning customer service recognized by TC Chamber of Commerce
Associations and certifications
- Top 66 U.S. Specialty Flooring Retailers 2022
What people say
Outstanding installation
Professional and courteous
Great design guidance
Timely service
Excellent craftsmanship
Services
Flooring Installation
Our certified installation teams deliver professional flooring installations for luxury vinyl, hardwood, laminate, and carpet products. With clean-cut crews and modern equipment, we ensure precise measurements and seamless execution. Customers consistently praise our installers' punctuality, attention to detail, and ability to complete complex projects efficiently while maintaining clean workspaces throughout the process.
Hardwood Refinishing
We offer comprehensive hardwood floor sanding and refinishing services to restore the natural beauty of existing wood floors. Our technicians use professional-grade equipment and premium finishes to repair scratches, stains, and wear patterns. The service includes dust containment systems and expert color matching to maintain the original aesthetic while extending the floor's lifespan.
Luxury Vinyl Flooring
Our luxury vinyl flooring selection includes waterproof COREtec products in wood, stone, and tile designs. This durable, low-maintenance option works well for kitchens, bathrooms, and high-traffic areas. We offer both plank and tile formats with expert guidance on moisture resistance and installation considerations for Northern Michigan's climate conditions.
Carpet Binding
We provide professional carpet binding services for remnants and custom-sized rugs. Using industrial-strength binding tape and commercial-grade equipment, our technicians reinforce carpet edges to prevent fraying. The service typically takes one week to complete and works with both residential and commercial carpet installations purchased through our store.
Interior Design Consultation
Our trained design consultants offer personalized flooring and tile selections through weekly vendor collaborations. We provide color coordination guidance, pattern matching expertise, and spatial planning assistance. The service includes sample borrowing and virtual visualization tools to help customers make informed decisions about their home or business renovations.
People
Jonathan Hyland
Co-Owner
Jonathan Hyland co-owns Bay View Flooring with his wife Margaret. He continues the legacy established by previous owners Tim and Kathy Hyland, bringing decades of combined industry experience to Northern Michigan's flooring market.
Margaret Hyland
Co-Owner
Margaret Hyland co-owns Bay View Flooring with her husband Jonathan. Together they maintain the business's reputation for quality service and community involvement while continuing its tradition as Traverse City's premier flooring destination.
Questions
What flooring options work best for Northern Michigan homes?
We recommend waterproof luxury vinyl for moisture-prone areas and durable hardwoods for living spaces. Our experts consider Michigan's climate when suggesting products that handle temperature fluctuations and humidity changes.
Do you offer free in-home measurements?
Yes, we provide complimentary in-home measurements after product selection. A sales representative will visit your home to measure and provide a bid within 24 hours during regular business days.
Are your installers certified professionals?
All our installation technicians are certified with ongoing training programs. We maintain clean-cut crews and modern equipment to ensure quality installations, as consistently praised in customer reviews.
Can I finance my flooring purchase?
Yes, we offer financing through Wells Fargo and Shaw with approved credit. Our financing options make it easier to upgrade your space while maintaining budget flexibility for residential and commercial customers.
What's your return policy for flooring materials?
We handle returns on a case-by-case basis. For warranty issues, our team works directly with manufacturers like Shaw to resolve problems efficiently, as demonstrated in multiple customer success stories.
Do you offer design consultation services?
Yes, our trained sales staff provides interior design guidance with weekly vendor collaborations. We offer sample borrowing, color coordination help, and spatial planning assistance to help visualize your completed project.
Videos
Reviews (7)
Rainbow Seamless
Jan 05, 2022
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Kevin & James did such an amazing job! Very pleasant to work with. Would recommend them to everyone! We absolutely love the new look! What a great team! Thank you!
Jackie Farr
Dec 28, 2021
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Paul and Luke did a great job installing our new carpet on the stairs. Not only does it look good, but they cleaned everything up afterwards... A+++++ for the Bayview Flooring Team of Paul and Luke!!! Also they were very friendly with our dogs :) which we appreciate.
A. Bennett
Dec 27, 2021
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Impressed does not begin to explain my experience today. Kevin and James were incredibly respectful and professional the entire time they were in my home, from keeping the snow outside to vacuuming once they were done. The beautiful finished product is inarguably indicative of their craftsmanship and dedication to the installation. Thank you to Kevin, James, and the entire Bay View Team for ensuring that the flooring in my home looks phenomenal. I recommend them whole-heartedly. And I'll absolutely request Kevin and James for install if they're willing to come back!
Sven Anderson
Dec 10, 2021
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Our Bay View Flooring experience was great! It started with an outstanding salesperson, Jodie, who was super friendly, helpful, and knowledgeable. She assisted us during several time consuming visits as we considered many hard floor options.. She was always supportive, patient, and quick to respond to our calls seeking information. Our installers, Kevin and James, were also great. Kevin was especially a careful meticulous professional who has high standards, like we do. The floor is perfect and stunning! We highly recommend Bay View Flooring Center for their good prices and excellent service.
Karol Grucz
Nov 20, 2021
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Bay View Flooring was great to deal with! The initial sales person (Jason) was very knowledgeable and helpful. Their prices were competitive and communication with the scheduling team was easy and very accommodating. Our installers, Kevin and James were top notch; friendly and pleasant to deal with. The installation was done perfectly. We couldn't be any more pleased. HIGHLY RECOMMEND!
Amanda Johnson
Nov 05, 2021
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Bay View Flooring has wonderful customer service, from the moment I walked in, to the completion of our project. Their communication is very thorough, friendly and honest. We were also lucky enough to have Tom as our expert installer, who has years of experience and knows the ins and outs of all areas of trade (not to mention, a very kind and fun guy). Thank you!
ChuckR
Oct 27, 2021
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My wife and I couldnt be more pleased with Maggie and Bay View Flooring. We are new to the area and desperately wanted new flooring throughout our house prior to the arrival of our moving van. By the time we closed on the house, picked out flooring, and had a date from the moving company, the schedule was very tight. Maggie worked some magic and got the product shipped to TC and a crew lined up for the install before our drop-dead date. It was an amazing effort, especially given the challenges of the times were in. The crew (David, Lawrence, Isaiah, and Viktor) were equally wonderful. It
