Business Details
44 Years
experience
Emergency
services
Trusted HVAC Repair & Installation Services in Fredericksburg, VA
Founded in 1982 by T. Campbell, Custom/Design Heating & Air Conditioning Inc. is a family-owned and operated HVAC contractor serving Fredericksburg, Virginia, and surrounding areas. Specializing in residential and commercial HVAC systems, we provide comprehensive services including installation, repair, maintenance, and indoor air quality solutions. Our team of certified technicians undergoes extensive background checks to ensure professionalism and reliability, treating every client's home as if it were our own.As the area's oldest Trane Comfort Specialist Charter Dealer since 1998, we combine industry-leading products with a 100% satisfaction guarantee and lifetime workmanship warranty. We prioritize customer education to optimize HVAC performance, offering flat-rate pricing and emergency services 24/7. With decades of experience and a commitment to excellence, we aim to be your trusted local HVAC partner for all heating, ventilation, and air conditioning needs.
Services
AC Repair
AC Installation
Heating Repair
Heating Installation
HVAC Maintenance
Indoor Air Quality
Commercial HVAC
Custom Ductwork
Financing Options
Details
- Year established: 1982
Highlights and features
- Family-owned and operated since 1982 with Trane-certified expertise
- 24/7 after-hours emergency service available for urgent HVAC needs
- 100% satisfaction guarantee on all installations and repairs
- Certified technicians with extensive background checks and training
- Lifetime workmanship warranty on all HVAC services performed
Associations and certifications
- Trane Comfort Specialist Charter Dealer
What people say
Delightful and respectful technicians
Timely A/C replacement
Competitive Trane pricing
Exceptional service department
Quick emergency repairs
Services
AC Repair
Our certified technicians provide prompt AC repair services for residential and commercial properties. We diagnose and fix issues with cooling systems, including capacitor replacements and refrigerant leaks. Emergency services are available for urgent cooling system failures during peak summer months.
HVAC Installation
We specialize in complete HVAC system installations for both residential and commercial buildings. Our team handles Trane and Mitsubishi system replacements with proper sizing and efficiency optimization. Financing options are available for qualifying customers seeking new heating and cooling systems.
Preventive Maintenance
Regular maintenance services extend HVAC system lifespan and improve efficiency. Our technicians perform comprehensive inspections, filter replacements, and system adjustments. Seasonal tune-ups help prevent unexpected breakdowns and maintain manufacturer warranties.
Indoor Air Quality
We offer indoor air quality solutions including UV light purifiers and filtration systems. These services address allergens, odors, and airborne contaminants in residential and commercial environments. Improved air quality helps reduce respiratory issues and creates healthier living spaces.
Commercial HVAC
Our commercial HVAC services cover system maintenance, repairs, and installations for business properties. We handle custom ductwork and commercial system optimization. Emergency service ensures minimal downtime for business operations during critical temperature conditions.
People
T. Campbell
Founder
T. Campbell established Custom/Design Heating & Air Conditioning in 1982, building a reputation for quality HVAC service in the Fredericksburg area through customer-focused business practices.
Questions
What HVAC services do you offer in Fredericksburg?
We provide AC repair, heating system maintenance, HVAC installations, indoor air quality solutions, and commercial HVAC services for Fredericksburg residents and businesses.
Are emergency HVAC services available after hours?
Yes, we offer after-hours emergency service for urgent heating and cooling system failures when regular business hours are closed.
Do you provide financing options for HVAC replacements?
Yes, we offer financing options for qualifying customers seeking new HVAC system installations, including Trane and Mitsubishi products.
What areas do you service besides Fredericksburg?
We serve Caroline, King George, Locust Grove, Bealeton, Colonial Beach, and other surrounding communities in Virginia.
How can I schedule HVAC maintenance?
Call (540) 602-4119 or use our online scheduling system to book seasonal tune-ups or preventive maintenance services for your HVAC system.
What makes you the preferred HVAC contractor?
As family-owned business since 1982 with Trane Comfort Specialist status, we combine decades of experience with 100% satisfaction guarantees and lifetime warranties.
Reviews (3)
Peter Husselmann
Feb 20, 2020
Report
Highly Recommended: Custom Design has been on-time and responsive to our needs from the estimate and bidding stage to installation, service, and warranty work. After installation, Daniel especially has been a top-tier representative for the company. He is knowledgeable, he listens to customer concerns and explains issues and any necessary steps involving maintenance or repair. Thank You!
Judy Santay
Jul 24, 2017
Report
We are so thankful for them! They were able to come out the same day and repair our A/C. They were prompt, quick with their diagnostic and repair, and VERY reasonable with their rates! Thank you, Bruce!
Chris Heflin
Dec 15, 2014
Report
Professional group that takes care of their customers needs. I will always recommend them as the best choice.
