Business Details
50 Years
experience
Emergency
services
Your Trusted HVAC Partner in Birmingham, AL
Since 1976, Grissom Service has been a trusted provider of heating, ventilation, and air conditioning solutions for residential and commercial clients in Birmingham, AL, and surrounding areas. Our commitment to customer satisfaction is rooted in decades of hands-on experience, continuous technician training, and partnerships with industry leaders like Carrier and Mitsubishi. As a Carrier Factory Authorized Dealer and Mitsubishi Diamond Dealer, we deliver cutting-edge equipment and tailored solutions that prioritize efficiency, comfort, and long-term reliability.Our NATE-certified technicians specialize in HVAC installation, repair, and maintenance, ensuring systems operate at peak performance while minimizing downtime and costs. With a legacy of integrity and a focus on personalized service, we have built lasting relationships with clients who value transparency, expertise, and exceptional results.
Services
HVAC Installation
AC Repair
Heating Repair
Commercial HVAC
Ductless Systems
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs.
- Our team includes NATE-certified technicians with industry-recognized expertise.
- 100% financing options available for qualifying customers.
- A+ rating from the Better Business Bureau for exceptional service.
- Carrier Factory Authorized Dealers with access to premium equipment.
Associations and certifications
- Carrier Factory Authorized Dealer
- Mitsubishi Diamond Dealer
- BBB A+ Rating
- NATE-certified technicians
- Carrier Presidents Award
What people say
Prompt and professional service
Knowledgeable and friendly technicians
Reliable emergency repairs
Transparent pricing
Long-term trust
Services
HVAC Installation
We specialize in residential and commercial HVAC system installations, ensuring energy-efficient solutions tailored to your property's unique needs. Our technicians are trained to handle Carrier and Mitsubishi equipment, providing reliable, long-lasting comfort while optimizing performance and reducing energy costs.
AC Repair
Our 24/7 emergency AC repair services address system failures promptly, minimizing discomfort during extreme weather. NATE-certified technicians diagnose and resolve issues with all major brands, using advanced tools and manufacturer-approved parts to restore cooling efficiency and prevent future breakdowns.
Heating Repair
We provide rapid heating repair services for residential and commercial properties, ensuring safe and efficient operation during cold months. Our team troubleshoots gas and electric systems, replacing faulty components to maintain consistent indoor temperatures and system reliability.
Commercial HVAC
Our commercial HVAC services include installation, maintenance, and emergency repairs for businesses, churches, and medical facilities. We prioritize minimizing downtime while enhancing system efficiency, using cutting-edge technology to meet the demands of large-scale operations and specialized environments.
Ductless Systems
We install and service ductless mini-split systems for homes and businesses without existing ductwork. These energy-efficient solutions offer zoned temperature control, quick installation, and improved air quality, with options for single or multi-room applications across Birmingham and surrounding areas.
People
Royce Grissom
Co-Founder
Co-founded Grissom Service in 1976, establishing a legacy of trust and quality HVAC services in Birmingham. Retired in the 1990s but remains a foundational figure in the company's history.
Owel Grissom
Co-Founder
Co-founded the company with his brother Royce in 1976. Managed operations until 2005, ensuring the business maintained its commitment to customer satisfaction and technical excellence.
Anthony Crowe
Owner
Purchased Grissom Service in 2006, continuing its tradition of exceptional service. Under his leadership, the company maintains Carrier Factory Authorized Dealer status and expands its reputation for reliability and innovation.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential and commercial HVAC systems, including ductless solutions and 24/7 emergency services.
Are your technicians certified?
Yes, our team includes NATE-certified technicians and Carrier Factory Authorized specialists with ongoing training in the latest HVAC technologies.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services to address urgent heating and cooling needs in Birmingham and surrounding areas.
What financing options are available?
We offer 100% financing options for qualifying customers to make HVAC upgrades and repairs more accessible and affordable.
Which areas do you serve?
We serve Birmingham, Hoover, Mountain Brook, Vestavia, Trussville, Homewood, Irondale, and surrounding areas in Alabama.
What accreditations do you hold?
We are a Carrier Factory Authorized Dealer, Mitsubishi Diamond Dealer, and hold an A+ BBB rating with NATE-certified technicians.
Reviews (6)
Bill Beaird
May 01, 2021
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Have repaired and replaced HVAC units over the years. Always prompt, competent and friendly.
Services:Installation,Install heating system,Install AC,Heating maintenance,AC maintenance,Repair AC,HVAC maintenance
Services:Installation,Install heating system,Install AC,Heating maintenance,AC maintenance,Repair AC,HVAC maintenance
Annette McDevitt
Apr 24, 2021
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Grissom Brother Service is an amazing company. I know nothing about heating and air. I do know my home is 15 years old and I needed a new system. Johnny at Grissom could have sold me any of the system's and some are very high. Johnny gave me the best advise and I purchased the one he suggested. BTW it was not the most expensive. I appreciate honesty when this amount of money is being spent. Anthony, Annette and Josh at Grissom are all so wonderful and extremely helpful. Thank you Grisson after going through several Heating and Air companies I am so glad I found you.
John Hard
Nov 17, 2020
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I've used these guys several times. Last night our AC went out so I called them first thing this morning. They had a man at our house within the hour and by noon, the AC was working again just fine. That included time they had to take to go out and get a replacement part. Tristan, the service tech, was very friendly and obviously takes his job seriously. Our unit is 16 years old and many other companies would have seized on that to try and sell me a new unit. While they did mention that my unit has a limited life remaining, they told me it is working fine right now. There was no high pressure sales
Mindy Winton
Jul 31, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional! Fixed my AC unit very quickly and arrived to my home within a couple of hours. Would definitely recommend!
Very professional! Fixed my AC unit very quickly and arrived to my home within a couple of hours. Would definitely recommend!
Miss Rod
Sep 12, 2019
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UPDATE:
So I got a call from Grissom Brother's on yesterday. The customer service rep expressed the company's concern with my customer service experience. Apparently I was overcharged. I should not have been charged the diagnostic fee once I accepted service. She also explained that I received the best product for my situation and that the price was on par with receiving quality product and labor. She surprisingly rectified the situation by giving me a huge discount for my trouble instead of just refunding the diagnostic fee. I really appreciated that! I must say, superior customer service
So I got a call from Grissom Brother's on yesterday. The customer service rep expressed the company's concern with my customer service experience. Apparently I was overcharged. I should not have been charged the diagnostic fee once I accepted service. She also explained that I received the best product for my situation and that the price was on par with receiving quality product and labor. She surprisingly rectified the situation by giving me a huge discount for my trouble instead of just refunding the diagnostic fee. I really appreciated that! I must say, superior customer service
Julie Ault
Nov 22, 2017
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Excellent company. Great service and great people. They combine quality work and exceptional customer/client relations.
