Business Details
14 Years
experience
Emergency
services
Your Trusted HVAC Partner in Boise, ID
Peppy Heating & Cooling is a locally owned, family-operated HVAC contractor serving Boise, Nampa, and the Treasure Valley since 2012. Our certified technicians specialize in heating, ventilation, and air conditioning system installation, repair, and maintenance for residential properties. We prioritize personalized solutions, industry-leading warranties, and transparent communication, ensuring every client receives honest, reliable service. With expertise in ductless systems, Mitsubishi Mini Splits, and Trane equipment, we combine technical proficiency with a commitment to community values.Our 5-star reviews highlight our prompt response times, clean workspaces, and dedication to resolving complex HVAC issues without upselling unnecessary services. As a Mitsubishi Diamond Elite Contractor and Top Ductless Contractor, we maintain rigorous training standards while offering flexible financing and a Comfort Club membership for preventive maintenance. Our teams decades of combined experience and focus on long-term customer relationships make us Idahos trusted HVAC partner.
Services
HVAC Installation
AC Repair
Furnace Maintenance
Heat Pump Replacement
Ductless Systems
Emergency Service
Preventive Maintenance
System Diagnostics
Indoor Air Quality
Tax Credit Consultation
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency HVAC services with no overtime charges
- Our technicians hold Mitsubishi Diamond Elite certification for advanced systems
- We provide free in-home consultations with no-pressure recommendations
- Our Comfort Club membership includes priority scheduling and 15% repair discounts
- We guarantee written estimates with no hidden fees or surprise charges
Associations and certifications
- Mitsubishi Diamond Elite Contractor
- Top Ductless Contractor
What people say
Prompt service
No hidden fees
Professional technicians
Clean workspaces
Clear explanations
Services
HVAC Installation
We specialize in complete HVAC system installations including furnaces, air conditioners, and heat pumps. Our certified technicians ensure proper sizing and installation to maximize efficiency and longevity. We work with leading brands like Trane and Mitsubishi while offering expert guidance on energy-efficient options and tax credits.
Emergency Repairs
Our 24/7 emergency repair team responds promptly to critical HVAC failures. Technicians carry common replacement parts and use diagnostic tools to resolve issues quickly while providing clear repair options and upfront pricing for after-hours service.
Ductless Systems
As a Mitsubishi Diamond Elite Contractor, we install advanced ductless heating and cooling systems. Our experts design customized layouts for optimal temperature control in specific zones while maintaining aesthetic appeal and energy efficiency.
Preventive Maintenance
Our twice-yearly maintenance plans extend equipment lifespan and prevent breakdowns. Technicians perform comprehensive inspections, clean components, and optimize system performance while checking for potential issues before they escalate.
Indoor Air Quality
We offer air scrubber installations and ventilation solutions to improve indoor air quality. Our systems use UV light technology to eliminate contaminants while ensuring proper humidity control and fresh air circulation in residential spaces.
People
Brett Shannon
President
Brett founded Peppy Heating & Cooling with 20+ years of HVAC experience. He oversees operations and ensures every project meets quality standards while maintaining the company's family-owned values and customer-first approach.
Rob Shepherd
Sales Manager
Rob provides personalized HVAC solutions with 15 years of industry expertise. He specializes in system design consultations and helps clients navigate equipment options, financing, and energy efficiency rebates.
Kevin Orn
Lead Technician
Certified HVAC technician with 12 years of experience handling complex installations and repairs. Kevin receives consistent praise for thorough diagnostics, clear explanations, and meticulous attention to detail during service calls.
Sammy
Service Technician
Experienced technician known for prompt emergency response and exceptional customer service. Sammy follows strict protocols for cleanliness and communication, including text updates with technician photos before arrivals.
Mitchell
Comfort Advisor
Mitchell conducts home energy assessments and recommends customized HVAC solutions. He has earned recognition for detailed explanations of system operations and maintenance requirements during Comfort Club consultations.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, our technicians are available 24 hours a day, 7 days a week for urgent heating and cooling emergencies with no overtime charges.
What HVAC brands do you work with?
We service all major brands and specialize in Mitsubishi Mini-Splits and Trane systems, offering factory-authorized installation and warranty support.
Can I finance HVAC replacement costs?
Yes, we provide flexible financing options for system replacements with approved credit through our partner lenders.
Do you service older HVAC systems?
We maintain and repair systems of all ages, including units no longer under warranty, with cost-effective solutions for aging equipment.
What areas do you serve?
We serve Boise, Nampa, Meridian, Caldwell, Eagle, Payette, Fruitland, Emmett, and surrounding Treasure Valley communities in Idaho.
How can I join the Comfort Club?
Call our office to enroll in our annual maintenance program, which includes two system tune-ups, priority scheduling, and exclusive member discounts.
Reviews (7)
Robert Cantley
Dec 29, 2021
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Positive:Punctuality
Cody got here on time, was very polite and friendly and explained what he was doing. It helped me understand the problem and I thought the price for the service was fair
Service:HVAC repair
Cody got here on time, was very polite and friendly and explained what he was doing. It helped me understand the problem and I thought the price for the service was fair
Service:HVAC repair
Roger Rowles
Dec 12, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys are the best. Alex has been servicing our HVAC for years. Its nice to have the same face every time and know that they do a good job.
Services:Installation,HVAC maintenance,AC maintenance,Heating maintenance,Thermostat installation,AC installation
These guys are the best. Alex has been servicing our HVAC for years. Its nice to have the same face every time and know that they do a good job.
Services:Installation,HVAC maintenance,AC maintenance,Heating maintenance,Thermostat installation,AC installation
Bill Vandegrift
Nov 17, 2021
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After researching many local heating and cooling services, we chose SHANCO Heating and Air to replace a furnace in our home. From the first time we met SHANCOs team, we found their employees to have a high level of service. Rob was wonderful to work with. They offered to wear masks which was important to us. They installed our furnace, they cleaned up well and were professional in all interactions. The final billing was in line with their estimate. We chose SHANCO because of their good local reputation and their high ratings. They were recommended to us by others who had used this company
Tree M.
Oct 31, 2021
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My old furnace did not fire up this year so I called Shanco and they fit me in their schedule the next day. The repair crew were considerate, professional and truly disappointed that they could not get the furnace up and running for me. They left and brought back space heaters to help me get through the days before the new furnace could be installed. The installation was not easy... the furnace in the crawlspace with only a 28x18 access but they did it! I'm grateful for the care and service.
Carol Hanley
Oct 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I do think that my response to What do you like about this business... tells it all! I would highly recommend Shanco for all your ac and heating needs.
Services:Heating maintenance,Heating system repair
I do think that my response to What do you like about this business... tells it all! I would highly recommend Shanco for all your ac and heating needs.
Services:Heating maintenance,Heating system repair
Mary Merriment
Oct 19, 2021
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A few months back, we had an entire new heat/air system installed by a different company. Over the course of two months and many calls/visits, we still didn't have all the issues resolved. Frustrated and exhausted by our experience, we decided not to work with that company anymore. After doing a lot of searching and research, I found SHANCO with a lot of great reviews. Their techs came out and sincerely listened to the problems we have been continuously experiencing and offered a solution that was very sensible. To my surprise, they were able to make the modifications that same day. Even better
Lanita A.
Aug 27, 2021
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They coordinated with other trades under the bid they did for us. The other companies they brought into our home had professional team members as well. They gave us an estimate of 3 days for installation and it only took 2 days. They are helping us get the Idaho power discount. The crew was very focused on the task and were all well-mannered, polite, and service minded. They helped make my kids feel special and helpful in the process. It was nice they were patient with them. They put drop clothes down and vacuumed after each day. They took away all the garbage. We got multiple bids and they were
