Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Boise, ID
Northwest Heating & Air Conditioning has been serving Southern Idaho for over 50 years, specializing in residential and commercial heating and cooling solutions. As a second-generation family-owned business, we prioritize customer satisfaction through prompt, courteous service and cutting-edge technology. Our certified, factory-trained technicians provide comprehensive services including repair, installation, and maintenance of HVAC systems. We offer 24-hour emergency service, free estimates, and flexible financing plans to meet diverse client needs. Our commitment to quality is reflected in our Better Business Bureau accreditation and satisfaction guarantee.With expertise in energy-efficient TRANE products and accessories, we help clients optimize comfort while reducing energy costs. Our team analyzes individual comfort needs to recommend tailored solutions, ensuring long-term system efficiency and reliability. We emphasize preventive maintenance to extend equipment lifespan and minimize unexpected breakdowns. Backed by decades of experience and a focus on innovation, we strive to exceed customer expectations in every interaction. Our local knowledge of Boise's climate challenges enables us to deliver solutions that perform reliably in both extreme heat and freezing winters.
Services
Furnace Repair
Air Conditioning Installation
HVAC Maintenance
Emergency Repairs
Thermostat Upgrades
Ductless Systems
Air Quality Solutions
Humidifier Services
System Diagnostics
Energy Efficiency Consultation
Details
- Year established: 1963
Highlights and features
- 50+ years of local HVAC expertise since 1963
- 24-hour emergency repair services available
- Factory-trained technicians with industry certifications
- Better Business Bureau accredited with satisfaction guarantee
- Flexible financing options for system upgrades
Associations and certifications
- Better Business Bureau
- Trane Certified Contractor
Services
Furnace Repair
Our certified technicians diagnose and repair all types of gas and electric furnaces, ensuring reliable winter heating. We use advanced diagnostic tools and premium replacement parts to restore system functionality. With 50+ years of experience, we address issues like strange noises, low airflow, and inefficient heating while explaining repair options clearly to customers.
Air Conditioning Repair
We provide comprehensive air conditioning repair services for residential and commercial properties. Our team addresses warm air output, insufficient airflow, frequent cycling, and unusual noises. Using industry-leading equipment, we restore cooling efficiency and extend system lifespan while offering preventive maintenance plans to avoid summer breakdowns.
Ductless Split Systems
We install and service Mitsubishi ductless split systems that offer zoned temperature control and energy efficiency. These systems are ideal for homes without ductwork or for adding comfort to specific areas. Our technicians optimize system placement and settings to maximize comfort while reducing energy consumption by up to 20%.
HVAC Maintenance
Our Preferred Customer Service Agreement includes annual or semi-annual maintenance visits that reduce energy costs by 10-15% and extend equipment lifespan. Services include comprehensive inspections, component lubrication, and performance optimization. Priority scheduling and 24/7 emergency access ensure minimal system downtime for our maintenance plan members.
Thermostat Installation
We upgrade existing thermostats to programmable digital models that improve HVAC efficiency and reduce energy bills. Our technicians recommend and install models that integrate with existing systems, offering features like remote control via smartphone apps and adaptive learning algorithms to optimize temperature settings based on occupancy patterns.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and air quality services including repair, installation, and maintenance for residential and commercial systems.
Do you offer emergency HVAC service?
Yes, we provide 24-hour emergency repair services for urgent heating and cooling system failures.
Can you help with energy-efficient upgrades?
We specialize in energy-efficient TRANE systems and accessories that can reduce energy consumption by up to 20% while improving comfort.
Do you service all HVAC brands?
Our technicians are trained to service all major brands including Carrier, Lennox, American Standard, and Mitsubishi in addition to TRANE equipment.
What financing options are available?
We offer flexible financing plans to help customers upgrade their HVAC systems with manageable monthly payments and special promotions.
How often should HVAC systems be maintained?
We recommend annual maintenance for most systems, with semi-annual visits for older equipment or commercial installations to ensure optimal performance.
Reviews (6)
Tom Czarniecki
Jul 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great company. Been using them for years. AC went out at the office on the 10th 100 degree day in a row and Mark was here within 90 minutes because he was in the area and we've been working with him for near a decade. Didn't expect same day, let alone that kind of service.
Services:Repair HVAC,AC maintenance
Great company. Been using them for years. AC went out at the office on the 10th 100 degree day in a row and Mark was here within 90 minutes because he was in the area and we've been working with him for near a decade. Didn't expect same day, let alone that kind of service.
Services:Repair HVAC,AC maintenance
Brett Foutz
Dec 02, 2020
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This is such a great company to work with. Sean is one of the top guys there and he was awesome - a real pro. Everyone from Northwest that came to our house during the install of a new furnace flue was super nice - and did such a great job. We were very impressed, thanks so much Northwest!
Trina Lamm
Oct 16, 2018
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Highly recommend! We received three DIFFERENT opinions about what was wrong with our AC unit. Called Northwest and they came out and shot it to us straight. No upselling. They actually tried to help us save money and time...imagine that :) Great customer service over the phone as well as highly professional technician. Super impressed and will be using this company from now on to help with my HVAC needs.
Kati Stallings
Jan 07, 2018
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We made an appointment to have our A/C unit assessed and probably replaced. We were scheduled a week out because it's August and workload is heavy. I got a call to cancel our appointment 23 hours before because they cannot work new clients into their schedule. I understand these situations but it would have been nice to know at the time of scheduling and/or in the last week. Informing us the morning before our appointment will now make us wait another week to get in someone else's schedule.
Deanna Turner
Jul 14, 2017
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Do Not Recommend! After scheduling an appointment and waiting nearly a week - they called and cancelled the day before they were to be at the property. We were able to find a more reputable company that stepped in and made the appointment that Northwest couldn't!
Heisman Holbrook
Aug 06, 2014
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We recently sold our home in Meridian, ID and during the inspection there were several HVAC issues that were noted. I was referred to use Northwest Heating & Air by our realtor and they didn't disappoint. The showed up on time, the technician, Marc, was not only professional, but went above and beyond the call of duty in taking care of things during his 1 hour initial inspection. There are a lot of companies that would assess during the 1 hour and then came back for repairs charging a lot more. Marc took care of things that were simple, he upfront and honest. As a consumer, my biggest fear is always
