Business Details
13 Years
experience
Emergency
services
Your Trusted Plumbing Partner in Eugene, OR
Founded in 2013 by industry veterans Josh Edwards and Rob Ketch, Pacific Plumbing & Rooter has established itself as a trusted name in residential and commercial plumbing services across Eugene, Springfield, and Lane County. Our team combines decades of local expertise with a commitment to delivering precise, professional solutions for every project. We specialize in emergency repairs, drain cleaning, water treatment systems, and sewer line maintenance, utilizing advanced techniques like camera inspections and trenchless pipe repair.As a locally owned business, we prioritize community involvement through youth sports sponsorships and maintain a culture of respect for both employees and customers. Our 24/7 emergency service ensures immediate response to critical plumbing issues, while our dedication to transparent communication and competitive pricing has earned us consistent five-star reviews from satisfied clients.
Services
Plumbing Repairs
Drain Cleaning
Water Treatment
Sewer Line Repair
Emergency Services
Pipe Lining
Water Heater Installation
Leak Detection
Gas Line Services
Camera Inspections
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency plumbing service with rapid response times
- Our team holds decades of combined local plumbing expertise
- We provide free, no-obligation estimates for all projects
- Certified technicians trained in advanced plumbing technologies
- Active community involvement through youth sports sponsorships
Associations and certifications
- Oregon Construction Contractors Board (CCB)
What people say
24/7 emergency response
Professional technicians
Transparent pricing
Same-day service
Community involvement
Services
Emergency Plumbing Repairs
Our certified technicians provide immediate response to critical plumbing issues at any hour. Specializing in leak detection, burst pipe repair, and drain emergencies, we utilize advanced diagnostic tools to resolve problems efficiently. Customers receive transparent pricing and real-time updates during service calls.
Drain Cleaning
We employ high-pressure hydro-jetting and camera inspection technology to clear blockages and maintain optimal drain function. Our preventative maintenance plans help commercial clients avoid costly backups while residential customers benefit from same-day service options.
Sewer Line Repair
Specializing in trenchless pipe lining and traditional repair methods, we address sewer line issues with minimal property disruption. Our CIPP (Cured-in-Place Pipe) solutions offer durable, code-compliant replacements for aging infrastructure with warranties up to 50 years.
Water Treatment Systems
We install and service whole-home water filtration, softening, and purification systems. Our technicians assess water quality reports to recommend customized solutions for removing contaminants, improving taste, and protecting plumbing infrastructure from mineral buildup.
Camera Inspections
Using state-of-the-art fiber-optic cameras, we identify hidden pipe damage, root intrusion, and blockage locations without destructive excavation. Digital reports with timestamped video footage help customers understand repair needs and make informed decisions.
People
Josh Edwards
Co-Owner
With over 20 years of plumbing experience, Josh co-founded Pacific Plumbing & Rooter in 2013. He oversees operations and technical training, ensuring adherence to industry standards while maintaining community partnerships through youth sports sponsorships.
Rob Ketch
Co-Owner
Rob brings two decades of plumbing expertise to Pacific Plumbing & Rooter. As co-owner, he focuses on customer relations and service quality, leveraging his technical background to develop innovative solutions for complex plumbing challenges.
Questions
What areas do you service?
We serve Eugene, Springfield, Corvallis, Albany, Junction City, Cottage Grove, Lebanon, and surrounding areas in Lane County.
Do you offer emergency services?
Yes, our 24/7 emergency service responds to plumbing crises at any hour, including holidays and weekends.
What payment methods do you accept?
We accept major credit cards, checks, and offer flexible payment plans for larger projects.
Are estimates really free?
Yes, we provide complimentary, no-obligation estimates for all plumbing services and repairs.
How quickly can you respond to emergencies?
Our emergency team typically arrives within 2 hours of contact, often faster during regular business hours.
Do you work on both residential and commercial properties?
Yes, our technicians handle plumbing needs for homeowners, property managers, and businesses of all sizes.
Reviews (6)
Jake Bisterfelt
Dec 05, 2021
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Knowledgeable and efficient service. I asked if further repairs would be necessary due to the age of the system and they said it should be fine. So far so good along with the repairs they did everything has been good.
Slim Pickens
Oct 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They were amazing. Across the board.
Services:Find & repair leak,Install faucet
They were amazing. Across the board.
Services:Find & repair leak,Install faucet
Diana Brown
Aug 28, 2021
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Positive:Professionalism,Responsiveness,Value
We used Pacific Plumbing to install 3 faucets and repair the plumbing in our utility sink in the garage. Austin was prompt, professional and courteous. He did a great job and we would definitely use this company again for any future plumbing needs!
Service:Install faucet
We used Pacific Plumbing to install 3 faucets and repair the plumbing in our utility sink in the garage. Austin was prompt, professional and courteous. He did a great job and we would definitely use this company again for any future plumbing needs!
Service:Install faucet
Ashruf M.
Aug 18, 2021
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I had a water leak from the pressure regulator to the main line, and man..Dustin didn't disappoint. He quoted 1.5hr and did it alot faster, made more recommendations that didnt feel lile an upsell, seemed like he genuinely wanted the repair to have longevity, so we changed the valve connection to city approved one, the last one was crappy, then he also added a new pressure valve aswell. Over all with emergency service spent well below budget.. if your in need of a great plumber, stop wasting your time work with Petersen, also if you can get Dustin.
Rick Ask
Jul 16, 2021
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I busted a pipe while working on the yard, and it would not stop running, even with the main water line turned off at the street. They were able to get someone out within 30 minutes of my call, and fix the issue quickly. It ended up being far less expensive than we were initially anticipating, being a same day emergency call and all. We'll definitely be giving them a call in the future for our plumbing needs!
John K.
May 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Cody installed a new 1" pex water line from the meter to under the house. The work was fast and very professional. I am very happy with the service I received.
Cody installed a new 1" pex water line from the meter to under the house. The work was fast and very professional. I am very happy with the service I received.
