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Your Trusted Carpet Cleaning Experts in Charlotte, NC
Clean Floors is a family-owned and operated carpet cleaning business serving Charlotte, NC. Founded on the principles of reliability and quality, we specialize in steam cleaning using IICRC-certified methods and Pro-Choice chemicals to ensure deep, thorough cleaning. Our team prioritizes customer satisfaction with upfront pricing, no hidden fees, and a commitment to using pet-safe, hypoallergenic products.

With over 200 five-star reviews, we guarantee our work and maintain a reputation as the top-rated carpet cleaner in the area. Our services include tile & grout cleaning, hardwood floor restoration, upholstery cleaning, and move-out cleans, all delivered with prompt, professional service.
Services
Carpet Steam Cleaning Tile & Grout Cleaning Hardwood Floor Cleaning Upholstery Cleaning Move Out Cleans
Highlights and features
  • Certified cleaners using industry-leading steam and chemicals
  • No hidden fees or unexpected costs
  • Family-owned with personalized, local service
  • 200+ five-star reviews and guaranteed results
  • Same-day service available with transparent pricing
Associations and certifications
  • IICRC
What people say
Professional, courteous Reasonable prices Excellent service Spotless results Highly recommend
Services
Carpet Steam Cleaning
Our steam cleaning uses 500 PSI pressure and high-heat extraction to remove dirt, allergens, and pet stains. IICRC-certified technicians apply safe, hypoallergenic chemicals for deep sanitization. Ideal for residential and rental properties, this service restores carpets to like-new condition with guaranteed results.
Tile & Grout Cleaning
Revitalize tile floors with high-pressure steam and specialized grout treatments. We remove built-up grime, discoloration, and bacteria from grout lines while protecting tile surfaces. Leaves floors polished and hygienic, suitable for kitchens, bathrooms, and commercial spaces.
Hardwood Floor Cleaning
Gentle yet effective cleaning for hardwood surfaces using pH-neutral solutions. Removes scratches, scuff marks, and residue without damaging finishes. Preserves the natural beauty of wood while extending floor longevity for homes and businesses.
Upholstery Cleaning
Deep-cleans sofas, chairs, and mattresses using low-moisture extraction. Removes stains, odors, and allergens from fabric and leather upholstery. Safe for pet owners and families, with quick-drying formulas to minimize disruption.
Move Out Cleans
Comprehensive cleaning for vacated properties, including carpets, walls, and fixtures. Designed to meet landlord standards and secure deposit returns. Combines steam cleaning and spot treatments to eliminate pet stains, odors, and heavy soil.
People
Jackie
Owner
Jackie is the founder of Clean Floors, bringing over a decade of IICRC-certified experience in carpet and upholstery cleaning. Passionate about quality, they oversee daily operations and ensure every job meets strict standards for safety and customer satisfaction.
Questions
What carpet cleaning method do you use?
We use IICRC-certified steam cleaning with 500 PSI pressure and Pro-Choice chemicals for deep sanitization and stain removal.
How long does carpet drying take?
Drying time ranges from 2-24 hours depending on humidity. Walk on carpets immediately with clean shoes to avoid re-soiling.
Do you accept credit cards?
Yes, we accept credit cards, cash, and Cash App payments. No checks.
Are your cleaning products pet-safe?
Yes, all chemicals are hypoallergenic, non-toxic, and safe for pets and children.
Do you offer move-out cleaning services?
Yes, we specialize in rental turnover cleans, including carpets, walls, and fixtures.
Are you insured for carpet cleaning?
Yes, we carry $600,000 general liability insurance. Certificates available upon request.
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