Business Details
36 Years
experience
Emergency
services
Emergency Water Removal & Damage Restoration in Charleston, SC
Established in 1990, Prestige Restoration & Cleaning Services revolutionized water damage restoration in South Carolina by introducing the Thermal Energy System (TES), a cutting-edge drying process that achieves results in hours rather than days. As the first professional water removal service in the state with IICRC certification, we combine advanced technology with 24/7 emergency response to deliver immediate, reliable solutions for residential and commercial properties. Our team of certified technicians specializes in water extraction, hardwood floor restoration, carpet cleaning, and tile maintenance across the Tri-County area, including Charleston, Mt.Pleasant, and Summerville. With decades of collective experience, we prioritize punctuality, transparency, and insurance coordination to minimize stress during critical situations. Our commitment to innovation and quality has earned us recognition as Charleston's trusted resource for water damage emergencies, ensuring properties are restored to their pre-damage condition efficiently and effectively.
Services
Water Extraction
Hardwood Floor Cleaning
Carpet Cleaning
Tile Cleaning
Oriental Rug Cleaning
Pet Odor Removal
Details
- Year established: 1990
Highlights and features
- Available 24/7 for emergency water damage response
- IICRC-certified technicians with specialized training
- Patented Thermal Energy System for rapid drying
- Punctual service with advance notice for delays
- Proven expertise in Charleston's historic and modern properties
Associations and certifications
- Institute for Inspection, Cleaning, and Restoration Certification (IICRC)
What people say
Very professional
Brand new floors
Incredible work ethic
Saved historic floors
Best kept secret
Services
Water Extraction
Our emergency water extraction service rapidly removes standing water using advanced pumping systems and infrared detection technology. Available 24/7 across Charleston's Tri-County area, we address water emergencies from plumbing leaks, storms, or sewage backups. Certified technicians assess damage, identify hidden moisture, and initiate immediate drying processes to prevent secondary damage to structures and contents.
Hardwood Floor Cleaning
Specialized hardwood floor cleaning restores damaged or neglected wood floors to their original condition. Using professional-grade equipment, we remove embedded dirt, moisture, and stains while preserving the wood's integrity. Our process extends flooring lifespan, prevents premature replacement, and maintains property value for homeowners and businesses in Charleston and surrounding areas.
Carpet Cleaning
Certified carpet cleaning services eliminate deep-seated dirt, allergens, and pet odors using high-temperature steam systems reaching 230F for maximum effectiveness. Our CleanTrust-certified technicians apply eco-friendly solutions that leave carpets fresh without residue buildup. We handle both residential and commercial projects, including Scotchgard protection applications and upholstery cleaning upon request.
Tile Cleaning
Professional tile and grout cleaning removes years of embedded grime from high-traffic areas like kitchens and bathrooms. Our technicians use specialized tools to clean surfaces without damaging tiles while offering sealing options to prolong cleanliness. This service enhances floor aesthetics, improves hygiene, and maintains the original appearance of tile installations in residential and commercial spaces.
Oriental Rug Cleaning
Expert oriental rug cleaning combines gentle yet effective methods to preserve delicate fibers while removing deep-seated contaminants. Using patented equipment and residue-free solutions, we address soil, sand, and allergens without compromising rug integrity. Our process maintains color vibrancy and extends the lifespan of valuable area rugs through careful inspection and tailored cleaning approaches.
Questions
What areas do you service?
We serve Charleston, Mt. Pleasant, North Charleston, Summerville, Goose Creek, and surrounding areas in South Carolina's Tri-County region.
Are you available for emergencies?
Yes, our team provides 24/7 emergency water removal services with rapid response times to minimize property damage.
Do you work with insurance companies?
Yes, we coordinate directly with homeowners' insurance providers to streamline claims processing for water damage restoration projects.
What certifications do you hold?
We maintain IICRC certification for water damage restoration and CleanTrust certification for carpet cleaning services.
How does your drying process work?
Our patented Thermal Energy System dries structures in hours using advanced thermal technology, outperforming conventional methods by 10x cleaning power.
What services do you offer?
We specialize in water extraction, hardwood floor restoration, carpet cleaning, tile maintenance, and oriental rug cleaning services.
Reviews (6)
Beverly Price
Sep 26, 2018
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Have used Prestige for the past 7 years. Lili's customer service is top notch and Bobbie cleans your carpets like they were his own!
Sandy Beckett
Sep 04, 2018
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I would highly recommend John for your carpet and sofa cleaning! He was very quick to reply, came on time, and did a fabulous job! He actually went over and above what we asked. I believe he does other household repairs and maintenance like cleaning the gutters. Thanks John!
Donnie Smith
Jun 06, 2018
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They made my nasty 21 year old carpet look new again. How did they get those stains out? Even my husband noticed how good it looked!
Mary Brigman
Nov 26, 2017
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Awesome company. I have used them three times and their curtesy and knowledge are unbeatable. They make the disaster or water damage much less stressful!
Drew Coker
Jul 13, 2017
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Great company for floor and carpet cleaning. I have used them multiple times and have not been disappointed yet. Pleasure to work with, definitely will be using them again.
Jane Reno-Munro
Sep 27, 2016
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Thanks for a job well done. Calvin did a great job on our old tired carpets. He really is a hard worker and very professional.
