Business Details
16 Years
experience
Emergency
services
Your Trusted Partner for Home Plumbing & HVAC Solutions
Super Service Today was founded in 2010 with a mission to provide exceptional home service solutions to the Greater Boston area. Our family-focused approach combines technical expertise with a commitment to treating every home as if it were our own. We employ licensed, bonded, and insured professionals who utilize advanced tools and technology to deliver reliable plumbing, HVAC, and electrical services. Our team maintains 24/7 emergency availability and has built a reputation for transparent communication, upfront pricing, and industry-leading guarantees.Through our Loyal Companion Plan membership program, we offer preventive maintenance solutions that help homeowners avoid costly emergencies. Our dedication to community involvement and customer satisfaction has earned us a Better Business Bureau A+ rating and numerous positive reviews from satisfied clients.
Services
Plumbing Maintenance
Heating Repair
AC Installation
Drain Cleaning
Sewer Repair
Indoor Air Quality
Emergency Service
Water Heater Repair
Furnace Maintenance
Ductless Systems
Details
- Year established: 2010
Highlights and features
- Fully licensed & insured professionals with 14+ years experience
- 24/7 emergency service with immediate dispatching
- Transparent communication and upfront pricing policy
- Industry-leading guarantees on all work performed
- Locally owned and community-focused business since 2010
Associations and certifications
- Better Business Bureau
What people say
Golden Reviews
Super Service
Professional Team
Reliable Service
Prompt Response
Services
Plumbing Repair
Our licensed plumbers handle all residential plumbing needs including leak detection, pipe repair, and fixture installation. We use advanced camera inspections to diagnose issues and provide lasting solutions. Emergency services available 24/7 with same-day dispatch.
Furnace Maintenance
Professional furnace maintenance ensures efficient winter operation. Our technicians perform comprehensive inspections, cleaning, and system optimization. Regular maintenance extends equipment life and improves energy efficiency while preventing unexpected breakdowns.
AC Installation
Expert air conditioning installation for residential properties. We offer proper system sizing, energy-efficient unit selection, and seamless installation. Our technicians handle all types including central systems and ductless mini-splits for optimal summer comfort.
Drain Cleaning
Professional drain cleaning services using hydro jetting and rooter equipment. We clear clogs, remove debris buildup, and restore proper flow. Preventative maintenance helps avoid emergency situations and extends plumbing system longevity.
Sewer Repair
Comprehensive sewer line services including camera inspections, trenchless repair options, and complete replacements. Our experts handle leak detection, root intrusion removal, and system upgrades with minimal property disruption.
Questions
What areas do you service?
We serve Boston and surrounding communities including Danvers, Wilmington, Beverly, Lowell, and all of Essex County.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services with immediate dispatch availability.
What financing options are available?
We offer flexible financing plans to help homeowners manage unexpected repair costs and planned system upgrades.
How does the Loyal Companion Plan work?
Our membership program provides discounted maintenance, priority scheduling, and exclusive benefits for ongoing home comfort solutions.
Are your technicians licensed?
All our service professionals are fully licensed, bonded, and insured with extensive industry training and experience.
Reviews (7)
Lauren Mcaveeney
Jan 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Hands down will be using their services regularly. Prompt, and exceptional service was provided. Fair price for what was involved. Coming out for an emergency situation and getting the job completed with top notch personality, ramp speed and highly knowledgeable, will give this company 5 stars all day.
Services:Tap repair,Shower repair
Hands down will be using their services regularly. Prompt, and exceptional service was provided. Fair price for what was involved. Coming out for an emergency situation and getting the job completed with top notch personality, ramp speed and highly knowledgeable, will give this company 5 stars all day.
Services:Tap repair,Shower repair
David Russell
Dec 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Raylin and Tito were professional and personable. They did very good work.
Service:Pipe repair
Raylin and Tito were professional and personable. They did very good work.
Service:Pipe repair
Nathalia Santos
Dec 23, 2021
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My experience with Super Service Today was wonderful, the work that they did was flawless. It wasnt cheap but it came with a lifetime guarantee and that makes me happy that I had found them. I will refer them to my friends and family without any hesitation. I had four companies work on this problem over the past three years and no one was able to solve it except for Super Service Today. Thank you super service!
Kate Coleman
Dec 17, 2021
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Super Service was incredibly responsive and extremely professional. Their assessment of our toilet was that it needed to be replaced, which they did quickly and efficiently. Unfortunately, the toilet that they installed had a manufacturing defect and itself needed to be replaced! I was so impressed by the speed with which they responded to this new, unanticipated development. Within 24 hours, they were at our house with another new toilet; they were clear communicators, solutions-oriented, and responsible. Would definitely use again!
Zoie W.
Dec 17, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Customer service was great, they were quick to response to calls. They sent someone out the next day. There were initially some miscommunication but was very quickly resolved. We were sent an estimate, and the manager tried to communicate with us on a timely manner and made sure we were on the same page.
Customer service was great, they were quick to response to calls. They sent someone out the next day. There were initially some miscommunication but was very quickly resolved. We were sent an estimate, and the manager tried to communicate with us on a timely manner and made sure we were on the same page.
Nancy Harris
Dec 06, 2021
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We had a furnace that quit on Friday night. We called everywhere and got Super Service to come. The came on time. Were very profesional and explained everything to us,we were told we need a new furnace and they set up to start in the am. They put in the furnace then we ran into problems the needed an electrican to connect it took 4 days to get an electrican,which made it hard as we had no heat and no water,I felt we were in the primative times they keep on keeping us about what was going on. By the end we had heat and water they cleaned up and were very good it just seemed like a long time. I would
Zoie W.
Dec 06, 2021
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The manager was quick to response to my call and was very polite. However,
I did not hire them for the job...except for the $58 for them to get someone out to just take a look (literally), they charge $180/hr for diagnostic...I was told to fix the boiler, it would be few thousands dollars, and the tech did not even touch the boiler. I wish I spent more times to look over the reviews before having them to come out and save myself a $58!
I did not hire them for the job...except for the $58 for them to get someone out to just take a look (literally), they charge $180/hr for diagnostic...I was told to fix the boiler, it would be few thousands dollars, and the tech did not even touch the boiler. I wish I spent more times to look over the reviews before having them to come out and save myself a $58!
