Business Details
42 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Orem, Utah
Parleys Plumbing, Heating & Air Conditioning has served Utah County and surrounding areas for nearly 40 years, establishing a tradition of exceptional customer service and high-quality HVAC and plumbing solutions. Founded in Draper, Utah, the company remains family-owned, prioritizing punctuality, transparency, and customer satisfaction. Our team arrives prepared to assess systems thoroughly, ensuring accurate repairs on the first visit. With expertise in emergency plumbing, heating, and air conditioning services, we cater to both residential and commercial clients.Certified by the Rocky Mountain Natural Gas Technicians and as a Carrier factory-authorized dealer, we combine technical proficiency with ethical practices. Our commitment includes 24/7 emergency availability, drug-tested technicians, and comprehensive warranties. We emphasize fair pricing, no diagnostic fees for repairs, and a 30-day drain cleaning warranty. Our decades of experience and community focus ensure clients receive reliable, tailored solutions for year-round comfort.
Services
Plumbing Repairs
HVAC Maintenance
Emergency Services
Water Heater Repair
Furnace Installation
Sewer Line Repair
AC Replacement
Boiler Repair
Drain Cleaning
Repiping
Details
- Year established: 1984
Highlights and features
- We offer 40 years of combined plumbing and HVAC expertise.
- Our technicians provide 24/7 emergency services with no overtime fees.
- Certified by Rocky Mountain Natural Gas Technicians for heating efficiency.
- We guarantee 100% satisfaction with full warranties on all services.
- Family-owned with drug-tested, background-checked professionals.
Associations and certifications
- Carrier
- Rocky Mountain Natural Gas Technicians
What people say
Prompt and efficient
Very knowledgeable
Excellent service
Fair pricing
24/7 availability
Services
Plumbing Repairs
Our plumbing repair services address leaks, clogs, and pipe corrosion with rapid response times. Technicians use advanced diagnostics to resolve issues like water line breaks and sewer backups. We prioritize minimizing property disruption while ensuring long-term fixes for residential and commercial systems.
Furnace Installation
We install high-efficiency furnaces and heating systems tailored to Utah's climate. Our certified technicians ensure proper sizing and integration with existing ductwork. Services include energy-saving recommendations and compatibility checks with smart thermostats for optimal performance and cost efficiency.
Emergency HVAC
24/7 emergency HVAC services restore comfort during system failures. Our team handles refrigerant leaks, compressor issues, and thermostat malfunctions. Rapid diagnostics and same-day part replacements ensure minimal downtime for homes and businesses in extreme weather conditions.
Water Heater Repair
We repair and maintain traditional and tankless water heaters with same-day service options. Technicians assess sediment buildup, heating element failures, and pressure valve issues. Upgrades include energy-efficient models with extended warranties and utility rebates.
Sewer Line Repair
Using camera inspections and hydro-jetting, we resolve sewer line clogs and root intrusion. Trenchless repair options minimize landscaping damage. Services include preventative maintenance plans and emergency clearing for critical blockages in residential and commercial properties.
People
Robert Winget
Senior Technician
Certified HVAC specialist with 15+ years of experience in system diagnostics and repairs. Known for clear communication and resolving complex heating issues efficiently.
James
Master Plumber
Master plumber specializing in boiler systems and emergency repairs. Praised for punctuality and cost-effective solutions to persistent plumbing problems.
Mason
HVAC Technician
Experienced HVAC technician with expertise in furnace installations and radiant heating systems. Recognized for prompt service and technical clarity during repairs.
Isaac
Plumbing Specialist
Specializes in water heater replacements and fixture upgrades. Known for attention to detail and resolving long-standing leaks with minimal disruption.
Ellery
Senior Plumber
Senior plumber with expertise in repiping and commercial plumbing systems. Consistently praised for thorough diagnostics and durable repair solutions.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent repairs.
Are financing options available?
Yes, we offer financing options for plumbing and HVAC installations.
What areas do you serve?
We serve Utah County, Salt Lake County, and surrounding areas in Utah.
Do you provide warranties on services?
Yes, we offer full warranties on all plumbing and HVAC services.
Are your technicians certified?
Yes, our technicians are certified by Rocky Mountain Natural Gas Technicians.
What HVAC brands do you service?
We service all major HVAC brands and are a Carrier factory-authorized dealer.
Reviews (7)
Rebecca Wilson
Dec 29, 2021
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I used them twice but will likely not use them again. They recommended Allstar services and repair to come camera our main line for free after Parleys cleared our mainline. After getting a second opinion on the results of the camera viewing we concluded that Allstar is not an honest company. They told us we needed to replace all our underground pipes $13k and that anything the backup water touched must be removed and that insurance would pay for most of it. All of the statements were false. They wanted to get started right away 2 days before Christmas. So glad we got a second opinion. Such a downer
Fredrick Fuller
Dec 16, 2021
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Jim was asked to install a Moen shower/tub faucet fixture in our downstairs bath. He had to go through the wall to replace the old faucet. They also replaced the sink faucet. They then replaced our old water heater. They did an excellent job and we appreciated it so much. I would have them back anytime. Tell them thanks for us
Services:Shower installation,Boiler installation,Tap repair,Tap installation
Services:Shower installation,Boiler installation,Tap repair,Tap installation
Jane Wilson
Nov 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Just the best, don't waste your time looking for anyone else..OG
Services:Heating maintenance,Boiler installation,Installation
Just the best, don't waste your time looking for anyone else..OG
Services:Heating maintenance,Boiler installation,Installation
Mark Jennings
Oct 22, 2021
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Positive:Responsiveness
At the beginning of our repair process we had some hiccups and struggles figuring out the issues with our leaking pipes. There were a few issues with the scheduling and dispatch but we were very pleased how management handled the situation. Jim made us feel very important as client and was great to work with.
Service:Pipe repair
At the beginning of our repair process we had some hiccups and struggles figuring out the issues with our leaking pipes. There were a few issues with the scheduling and dispatch but we were very pleased how management handled the situation. Jim made us feel very important as client and was great to work with.
Service:Pipe repair
Maurine Johnson
Oct 16, 2021
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My furnace was not going on and my house was chilly. I called PPM and they found an appointment time to accommodate my schedule. When the technician saw my furnace, he noted the switch was on off. When he turned it on, the furnace came on. He was very kind and gracious and did not charge me for the call. Five stars for being accommodating and generous.
Sam Hadlock
Oct 14, 2021
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Parley's helped me out in a pinch when I came home for the weekend and the kitchen sinks were backed up. Services like this are a bit costly, especially on a weekend, but competitors were booked out for days. Karston, the technician, came on a Saturday to snake the drain. He was professional, thorough, and cleaned up everything better than it looked before. Thanks for your great work.
Nicci
Sep 25, 2021
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We had a great experience working with Parley's PPM. We had a complicated air conditioner problem that was created by the original installers and the Parley's people worked diligently to figure it out. We worked with James, Roger, and Rob - all were incredibly knowledgeable, on time and very professional - absolutely top notch. Delaney in the office was also great to work with - always positive and professional, and kept us informed about appointments and billing. In the future, I wouldn't call anyone else but Parley's PPM.
