Business Details
50+ Years
experience
Emergency
services
Expert HVAC & Plumbing Services in North Salt Lake City, UT
At Pond's Plumbing Heating & Air Conditioning, we have dedicated over five decades to delivering comprehensive HVAC and plumbing services with a focus on excellence and customer satisfaction. Our N.A.T.E. certified technicians bring technical expertise and reliability to every residential and commercial project, ensuring systems operate efficiently and durably. We pride ourselves on personalized service, maintaining a deep understanding of local climate challenges and system requirements.Our commitment to professional integrity is reflected in our preventive maintenance programs, emergency response capabilities, and consistent recognition for superior customer service in the Rocky Mountain region.
Services
HVAC Installation
Plumbing Repair
Water Heaters
Boiler Maintenance
Air Conditioning
Duct Cleaning
Radiant Heating
Commercial HVAC
Furnace Repair
Emergency Services
Details
- Year established: 1975
Highlights and features
- Our technicians are N.A.T.E. certified with decades of local service experience.
- We provide 24/7 emergency HVAC and plumbing response services.
- Recognized for highest customer satisfaction scores in the Rocky Mountain region.
- Offer preventive maintenance programs extending system lifespans and efficiency.
- Specialize in both residential and commercial system installations and repairs.
Associations and certifications
- N.A.T.E. Certified
What people say
Fast and efficient
Excellent service
Tim is the best
Very impressive
Outstanding technician
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our NATE-certified technicians evaluate building requirements to recommend energy-efficient systems meeting individual comfort needs. With expertise in furnaces, heat pumps, and air conditioning units, we handle all installation phases from design to final testing, minimizing operational disruptions for businesses.
Plumbing Repair
Our licensed master plumbers address urgent plumbing issues including leaks, drain blockages, and fixture repairs. Utilizing advanced diagnostic tools, we identify problems quickly while providing transparent repair options. Residential and commercial clients benefit from same-day service for critical issues like burst pipes and water heater malfunctions.
Boiler Maintenance
Regular boiler maintenance ensures optimal performance and longevity. Our technicians conduct comprehensive inspections, cleaning heat exchangers and checking pressure systems. We identify wear indicators early to prevent breakdowns while optimizing energy efficiency through combustion analysis and component adjustments.
Air Conditioning
We provide complete air conditioning solutions including repairs, installations, and seasonal maintenance. Our team handles ducted systems, ductless mini-splits, and commercial chillers. Preventive maintenance includes refrigerant checks, coil cleaning, and thermostat calibration to maintain peak efficiency throughout summer months.
Emergency Services
Our 24/7 emergency response team addresses urgent HVAC and plumbing failures at any hour. With fully equipped service vehicles and rapid dispatch protocols, we resolve critical issues like heating failures in winter or AC breakdowns during heatwaves. Both residential and commercial clients receive priority scheduling for emergency calls.
Questions
What HVAC services do you offer for commercial businesses?
We provide complete commercial HVAC solutions including system design, installation, preventive maintenance, and emergency repairs for cooling and heating systems.
How quickly can you respond to emergency plumbing situations?
Our 24/7 emergency team typically responds within 2 hours for urgent plumbing repairs across our service area.
Do you offer financing options for HVAC system replacements?
Yes, we provide flexible financing options for residential and commercial HVAC replacements with approved credit.
What preventive maintenance programs do you offer?
Our Comfort Maintenance Agreement includes quarterly HVAC inspections, priority service scheduling, and discounts on repairs and parts.
Are your technicians certified and insured?
All technicians are N.A.T.E. certified with ongoing training, and we maintain full liability insurance for all services.
Which areas do you service?
We serve Bountiful, North Salt Lake, West Bountiful, Centerville, Park City, and surrounding Utah communities.
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Reviews (6)
Sasa H.
Dec 29, 2021
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Positive:Professionalism,Quality,Responsiveness
Pond's is very busy, because they are so good. However, they made time for us since the leak was getting bigger. Griffin was very friendly and professional. He ordered the part and returned when the part came in. The water heater is no longer leaking. We are very thankful and will use their services again.
Service:Boiler repair
Pond's is very busy, because they are so good. However, they made time for us since the leak was getting bigger. Griffin was very friendly and professional. He ordered the part and returned when the part came in. The water heater is no longer leaking. We are very thankful and will use their services again.
Service:Boiler repair
Greg M.
Dec 28, 2021
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We have two heaters in our house, one for the upstairs and one for the downstairs. Our downstairs heater started having problems so we called Ponds Plumbing,heating and AC. They were very prompt about getting a technician out to see us two days before Christmas. Our technician Alex Gilchrist spent two days troubleshooting and working on the problem and was so awesome in solving and repairing our problem. We are extremely thankful to Alex and Pond's Plumbing, HVAC. They are the best. Would definitely recommend to anyone needing these types of services. Thanks so much,
Greg Morgan
Greg Morgan
William Forbes
Dec 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Pond's hires the highest quality people. They are professional and instill confidence in their work. And finally they all seem to be polite, courteous and outgoing!
Service:HVAC maintenance
Pond's hires the highest quality people. They are professional and instill confidence in their work. And finally they all seem to be polite, courteous and outgoing!
Service:HVAC maintenance
Lydia Boyd
Nov 19, 2021
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Positive:Professionalism,Punctuality,Responsiveness
John was very prompt in coming to our home and trying to analyze and repair out heating issue. Thank you
Service:Heating system repair
John was very prompt in coming to our home and trying to analyze and repair out heating issue. Thank you
Service:Heating system repair
Casey Mounteer
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tim was great! He explained every step he was taking, showing me readings on his digital meter before he adjusted & then again after he adjusted. Very thorough. I will definitely be calling them if I ever need to again & I'll recommend them to others. Casey Mounteer
Service:HVAC repair
Tim was great! He explained every step he was taking, showing me readings on his digital meter before he adjusted & then again after he adjusted. Very thorough. I will definitely be calling them if I ever need to again & I'll recommend them to others. Casey Mounteer
Service:HVAC repair
Stacie Whitford
Oct 27, 2021
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We have been using Pond's for 15 years. They service our furnace, boiler, water heater, etc. every six months and we always have amazing service. They found a crack in our heat exchange this time and were able to get Travis out right away to help us replace the furnace. He was friendly, professional, and walked us through all of our options helping us to feel educated about our decision. We were grateful that even with all of the supply chain issues going on in the country, Travis was able to get us scheduled for an install within a week and just in time for winter to hit. We are so grateful to
