Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in NW Indiana & South Chicagoland
Founded in 1950 by Ralph 'Ducky' Downing, our company has proudly served Northwest Indiana and the South Chicago suburbs for over 60 years. We specialize in comprehensive plumbing repairs, maintenance, and installations, prioritizing prompt, friendly service for all residential needs. Our team of certified professionals is available 24/7 for emergency situations, ensuring timely solutions for unexpected breakdowns. Backed by a 2-year residential warranty on plumbing services and a BBB A+ rating since 2016, we maintain 26 accreditation standards through rigorous evaluation.Customers consistently praise our transparent communication, thorough clean-up, and expert technicians who explain all options before performing work. With state licenses in Indiana (IN #CO19400019) and Illinois (IL #055-019996), we serve over 30 communities across four counties, offering financing options and membership plans for ongoing service benefits.
Services
Water Heaters
Drain Cleaning
Toilets
Pumps
Sinks
Faucets
Sewer Lines
Water Conditioning
Details
- Year established: 1950
Highlights and features
- 60+ years serving local communities with plumbing expertise
- BBB A+ rated with 26 accreditation standards met
- 24/7 emergency service with rapid response times
- Certified technicians using state-of-the-art equipment
- 2-year residential warranties on plumbing services
Associations and certifications
- BBB Accredited
What people say
Prompt service
Professional technicians
Explained everything
Same-day appointments
Thorough clean-up
Services
Water Heater Repair
Our certified technicians diagnose and repair all types of water heaters, including traditional tank and tankless systems. We provide same-day service for emergency situations and offer complete replacement solutions when necessary. With specialized expertise in both gas and electric models, we ensure optimal performance and energy efficiency for residential properties.
Drain Cleaning
Using advanced video inspection and high-pressure water jetting equipment, we clear blockages in drains and sewer lines caused by tree roots, sludge buildup, or pipe dislocations. Our comprehensive service includes main line cleaning, bathroom drain unclogging, and preventive maintenance programs to avoid future issues.
Emergency Plumbing
Available 24 hours a day for urgent plumbing crises, our rapid response team handles burst pipes, severe leaks, and system failures. Equipped with GPS-tracked service vehicles, we guarantee prompt arrival times and transparent pricing for after-hours emergency services across our service areas.
Fixture Installation
We install modern plumbing fixtures including high-efficiency toilets, smart faucets, and ADA-compliant shower systems. Our technicians provide expert guidance on water-saving options and ensure proper installation of sinks, disposals, and bathroom plumbing configurations.
Pump Services
Specializing in sump, ejector, and sewage pump systems, we offer installation, repair, and maintenance services. Our technicians address common issues like float switch failures and motor malfunctions while providing backup alarm systems for critical water management applications.
Questions
What areas do you service?
We serve all of Northwest Indiana including Lake, Porter, and LaPorte Counties, plus South Chicagoland communities in Cook and Will Counties, Illinois.
Do you offer emergency services?
Yes, our 24/7 emergency plumbing service responds to urgent issues like burst pipes, severe leaks, and complete drain blockages with rapid response times.
What warranties do you provide?
We offer a 2-year residential warranty on plumbing services, 1-year warranty on sewer work, and financing options through our Duck Club membership program.
Can you repair all plumbing fixture types?
Our technicians handle all residential plumbing fixtures including tankless water heaters, modern faucets, sump pumps, and specialized sewer line systems.
How do you handle drain clogs?
We use video inspection to identify blockages, then employ either mechanical rodding or high-pressure water jetting to completely clear drains and sewer lines.
Reviews (5)
Michelle Porter
Dec 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Leaking from unusual area. Ray did not stop til he found the leak. STACK WAS CRACKED. Great service!!
Service:Find & repair leak
Leaking from unusual area. Ray did not stop til he found the leak. STACK WAS CRACKED. Great service!!
Service:Find & repair leak
Patricia V.
Jun 17, 2021
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I called Downing Plumbing because they work on Saturday's. The owner
gave me a estimate wait time of 2 hrs. Sure enough the owner called
and said they were on their way.
Chad and Arnold were very informative regarding the toilets. They fixed both in record time. I'm very happy with my service.
gave me a estimate wait time of 2 hrs. Sure enough the owner called
and said they were on their way.
Chad and Arnold were very informative regarding the toilets. They fixed both in record time. I'm very happy with my service.
Jacquie Gomez
Apr 24, 2021
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I have used Downing Plumbing for a number of services. I have always found them to be knowledgeable, professional, flexible and agreeable personnel, providing timely service. They have always been very willing to work with me and my challenging schedule. They have, at times, identified and fixed even what had not originally been part of the project they undertook to manage. The CoVid challenge has put some strain on working conditions. I appreciate their efforts in meeting this challenge. I recognize it is not always easy.
Jerry Burkhardt
Apr 18, 2021
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I had a toilet unclogged, the quality of the service was Great, but the cost to take the toilet off and put it back on I was told it will cost a couple hundred dollars more to do just the toilet. the total was $670 for 1 drain to be unclogged I had expected $250 maybe $300 but I didn't want to cancel it because it was for my 83 year old Mother. and didn't want her to go without a toilet another day. For a big job I would shop around more
Vincent Reeves
Feb 27, 2021
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Critical:Professionalism,Quality
Three sink holes over the work they completed and they want to charge to fill them in. A properly backfilled trench does not do this unless there is a hole in the line.
Three sink holes over the work they completed and they want to charge to fill them in. A properly backfilled trench does not do this unless there is a hole in the line.
