Business Details
50+ Years
experience
Expert Flooring Services in Dallas, TX
Star Floors has provided the ultimate flooring experience since 1907, combining four generations of expertise with a family-owned commitment to quality. We specialize in residential and commercial flooring solutions, offering materials from leading brands like Mohawk, Armstrong, and Mannington. Our mobile showroom brings over 110 years of combined industry knowledge directly to your home or business, ensuring personalized service and precise installations. As a trusted Dallas-based provider serving the Metroplex, we prioritize customer service, fair pricing, and superior craftsmanship across all projects.
Services
Carpet
Hardwood
Laminate
Tile
Luxury Vinyl
Waterproof Flooring
Natural Stone
Area Rugs
Details
- Year established: 1907
Highlights and features
- Family-owned business with 110+ years of combined flooring expertise
- Mobile showroom brings hundreds of flooring options to your home
- Nationwide buying power ensures competitive pricing on premium materials
- Turnkey installations supervised by trained technicians with local market knowledge
- Preferred vendor for major REO property holders since 1998
Services
Carpet Installation
Star Floors offers comprehensive carpet solutions from leading brands like Mohawk and Karastan. Our expert technicians install premium carpeting with precision, ensuring proper padding and seam alignment. Residential customers receive personalized consultations to select ideal textures, colors, and durability ratings matched to lifestyle needs in Dallas' climate.
Hardwood Flooring
We provide installation of domestic and exotic hardwood flooring with options from trusted manufacturers like Mannington. Our Dallas-based team ensures proper acclimation, subfloor preparation, and expert staining finishes. Commercial clients receive durable 3/4" solid wood specifications suitable for high-traffic environments.
Luxury Vinyl Tile
Our luxury vinyl tile services include Armstrong Lutea and Mannington Waterproof collections. With 24/7 installation scheduling options, we deliver commercial-grade waterproof solutions ideal for Dallas multi-family properties. Each project includes moisture testing and expert click-lock system assembly.
Natural Stone
We install imported and domestic natural stone materials including marble, travertine, and limestone. Our technicians follow ASTM C597 standards for slab calibration and use polymer-modified thinset for Dallas' soil conditions. Projects include edge detailing and honed/mirror finish options for residential or hospitality applications.
Mobile Showroom
Our unique showroom-on-wheels service delivers flooring samples directly to Dallas homes. With 12,000+ sq ft of inventory, clients experience full product lines in actual lighting conditions. The mobile unit includes digital visualization tools for real-time design decisions during free in-home consultations.
Questions
What areas do you service?
We serve Dallas, Plano, Allen, Southlake, and Frisco, TX with mobile showroom availability.
Do you offer financing options?
Yes, we provide flexible financing for residential customers through multiple lending partners.
How long has your company been in business?
Since 1907 as part of the Star Companies, with Dallas flooring operations since 1948.
Do you install in commercial spaces?
Yes, we serve multi-family properties, senior living facilities, and hospitality venues.
Can I see flooring samples at home?
Our mobile showroom offers free in-home consultations with full product samples.
Are you family-owned?
Yes, fourth-generation family business operating since 1907 in the Dallas area.
Reviews (6)
Ricardo Schwartz
Mar 23, 2021
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Stay away from this company ,
really bad customer service , the final product it is a disaster , every thing they touched was not done correctly really a nightmare , the company ruined my marble back splash , the fooling , and the stairs leading to the second floor still not done , because they do not have the skill to comply with the city code , I gave them a chance to come back and fix the mess this company did to my house , but nothing ,
Rich the general manager is a man that does not stand behind his word , and is not to be trusted ,
do yourself a favor , go do business some place else.
really bad customer service , the final product it is a disaster , every thing they touched was not done correctly really a nightmare , the company ruined my marble back splash , the fooling , and the stairs leading to the second floor still not done , because they do not have the skill to comply with the city code , I gave them a chance to come back and fix the mess this company did to my house , but nothing ,
Rich the general manager is a man that does not stand behind his word , and is not to be trusted ,
do yourself a favor , go do business some place else.
Elaine W.
Feb 05, 2021
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Recently had tile work done on 3 bathrooms. Sales was very knowledgeable and not pushy at all and went the extra mile to get the tile I wanted. Job was well coordinated and happy with execution and outcome. They really mean it when they say they want you to be satisfied.
Tj Abatelli
Nov 25, 2019
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They tore the carpeting when stretching and covered it up. Now after a year we have a hole in the carpeting in the middle of our floor. We are now having to pay someone else to fix it. They also used roofing nails for our transitions. After complaining they redid it, but I still get stabbed from the tack strips that were not fixed. I would give 0 stars if possible. The installers did not know what they were doing. The customer service person did help fix a few things, but they also told me I was slandering their company. I sent photos of the terrible work they did which resulted in a $200 discount
Julie Clemons
Oct 14, 2019
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Top quality! Craig was so easy to work with, addressed all of my questions and concerns and made me feel incredibly confident and informed. The craftsmanship was top notch. I have an eye for detail and as a local realtor I see many homes. I have used star floors in my personal home and will continue to recommend them to clients and friends. You will not be disappointed!
Kelly Rix
Sep 07, 2019
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It was a struggle to reach Joe and get my appointment set from the start. I had call the home office, speak with his boss to get a timely response. He set the appointment and the afternoon before my install he sent me a text message (didn't pick up the phone) to tell me the shipment had been damaged and they needed to reschedule. I rent my home and altered my rental schedule to accommodate the install appointment and then had to cancel booked renters to accommodate the reschedule. That's two times lost income for me and when I asked how I would be compensated for the lost income he said "they don
Susie Costigan
May 16, 2019
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I could not have been more pleased with the experience from start to finish. I was under a huge time constraint and Craig Downey got it done. I will recommend Star Floors to everyone.
Susie Costigan
Susie Costigan