Business Details
47 Years
experience
Emergency
services
Expert Plumbing Services in Ann Arbor, MI
Established in 1979, Olde Towne Plumbing has built a reputation as a trusted family-owned-and-operated plumbing contractor serving Washtenaw County. Our team of licensed professionals combines decades of experience with a commitment to quality craftsmanship, treating plumbing as a mechanical art. We specialize in residential and light commercial services, utilizing high-quality materials and cutting-edge tools to ensure durable, code-compliant solutions. Recognized by Angie's List Super Service Award from 2010 to 2018, we prioritize customer satisfaction through transparent communication and fair pricing.Our mission remains rooted in the values passed down from our founder's father: work with integrity, precision, and dedication to excellence. With five fully stocked service trucks, we offer prompt emergency repairs, maintenance, and upgrades, including specialized RINNAI tankless water heater services. Our core values of honesty, integrity, and exceptional customer service continue to guide every project we undertake.
Services
Toilets
Sinks
Faucets
Garbage Disposal Units
Water Heaters
Frozen Pipe Thawing
Galvanized Pipe Replacement
Sump Pump Installation
Backflow Certification
Sewer Inspection
Details
- Year established: 1979
Highlights and features
- Licensed plumbers with decades of combined experience
- Uses premium-quality materials for lasting solutions
- Offers 24/7 emergency service availability
- Maintains RINNAI tankless water heater certification
- Recognized for excellence through 8 consecutive Angie's List awards
Associations and certifications
- Angie's List Super Service Award
What people say
Arrived on time
Excellent job
Affordable price
Cordial yet professional
Talented instructor
Services
Water Heater Installation
Specializing in both tank and tankless water heater installations, our certified technicians ensure energy-efficient solutions with RINNAI brand expertise. We provide proper sizing, code-compliant installation, and ongoing maintenance to maximize system longevity while maintaining optimal hot water availability for residential and commercial properties.
Emergency Plumbing Repairs
Available day or night for urgent plumbing issues, our rapid response team addresses burst pipes, severe leaks, and system failures using fully equipped service vehicles. We prioritize minimizing property damage while implementing durable fixes through same-day service availability across Washtenaw County.
Pipe Replacement
We upgrade aging galvanized piping systems to modern copper or PEX alternatives, improving water flow and preventing corrosion-related issues. Our replacement process includes thorough system assessment, code-compliant material selection, and pressure testing to ensure long-term reliability for both residential and light commercial applications.
Backflow Prevention
Certified specialists install and maintain backflow prevention devices to protect potable water systems from contamination. Our services include annual testing, repair of existing units, and code-compliant certification documentation for commercial properties and residential irrigation systems.
Sewer Inspection
Using advanced video inspection technology, we diagnose sewer line issues including blockages, root intrusion, and pipe deterioration. This non-invasive diagnostic method allows precise identification of problems followed by targeted repairs, minimizing excavation requirements while ensuring complete system functionality.
People
Steve R.
Master Plumber
With over 20 years of experience, Steve leads emergency response teams and specializes in complex pipe system diagnostics. Known for punctuality and clear communication, he ensures every repair meets both code requirements and customer expectations.
Phillip
Senior Technician
Certified RINNAI tankless water heater specialist with expertise in system design and installation. Demonstrates exceptional customer service by explaining technical details in accessible terms while maintaining professional efficiency during service calls.
Questions
What areas do you service?
We serve all of Washtenaw County including Ann Arbor, Ypsilanti, and surrounding communities for both residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with same-day scheduling available for urgent repairs across our service area.
Are your plumbers licensed and insured?
All our technicians are state-licensed Master Plumbers with current certifications including backflow prevention and RINNAI tankless water heater specialization.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments. Payment plans may be available for larger projects with prior approval.
How long have you been in business?
Olde Towne Plumbing has served the community since 1979, maintaining family ownership and operational continuity for over four decades.
Do you offer warranties on your work?
We stand behind our craftsmanship with industry-standard warranties on both parts and labor, details of which are provided with each service estimate.
Reviews (7)
Rose C.
Nov 05, 2021
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Had an issue with my plumbing several weeks after the repair. They came out today and fixed it gratis. Very responsive and professional.
Lynn B.
Jul 15, 2020
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It's so hard to find a good, reliable plumber who actually comes out to fix something when they say they are, but this company is definitely trustworthy and keeps their word!!! I had a part that had to be replaced with the garbage disposal and they were able to come out quickly and handle it!
ALSO they did a good job of taking precautions like wearing a mask which was reassuring.
ALSO they did a good job of taking precautions like wearing a mask which was reassuring.
Jason D.
Nov 30, 2019
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Since we moved into our house, Olde Towne has performed a pre-purchase sewer line inspection, three small projects and also made a troubleshooting trip for a low water pressure problem. Their plumbers are experts at their work, friendly people and punctual. Do be aware, their office keeps 'regular' business hours, so not the first call for an after-hours or weekend emergency. But - if you have time to book an appointment, Olde Towne should be at the top of your list.
Moira T.
Jul 24, 2019
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Wonderful company, wonderful service, about as good as it gets. From calling the office to dealing with the professionals to come to the house, it's all easy, efficient, honest, and accurate. Thanks for serving the community, Olde Towne Plumbing!
Mark L.
Jun 07, 2019
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It's not often that we need to call a plumber, but the two times we have. We have called Olde Towne Plumbing. In our last call to Olde Towne, Andrew was the gentleman that came out. He did a great job fixing a leaking toilet tank that had rusted bolts that needed to be cut out. This was something I would not have been able to do myself. Thanks Olde Towne!
Jerry W.
Dec 14, 2018
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I called two competitors that have been very good in the past but neither was very responsive. I waited over an hour for a callback from one (one week wait for service) and the other left me on hold forever. I then called Olde Towne and got Jeannie on the phone immediately and was astounded when she offered me a service appointment less than 24 hours later. My appointment was for 10:00-12:00 AM the next morning and the technician was there promptly at 10:00, another surprise. He did a very good job and was pleasant and responsive to my concerns. Overall it was a great experience.
L. R.
Apr 24, 2018
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From researching on their site to making the appointment to the plumber's call, it has been an excellent experience. All we needed was a drip fixed in the bathroom sink that another company had failed to correct after two calls (and they had installed it!)
So we gave Olde Towne a try. It was easy to call and schedule an appointment with the pleasant woman I talked to on the phone. Their website has a way you can contact them, too. The plumber called ahead, he was right at the beginning of the 3-hour window we had been given, he found our house with GPS, and parked carefully. He had the
So we gave Olde Towne a try. It was easy to call and schedule an appointment with the pleasant woman I talked to on the phone. Their website has a way you can contact them, too. The plumber called ahead, he was right at the beginning of the 3-hour window we had been given, he found our house with GPS, and parked carefully. He had the
