Business Details
32 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Kansas City
Bock's Steam Star has been serving the Kansas City metro area since 1994 with professional carpet, rug, and upholstery cleaning services. Founded by Brian Bock in his parents' basement, the company has grown into a multi-van operation led by IICRC-certified Master Textile Cleaners Brian Bock and Bryan Renyer. Our mission focuses on protecting people and property from indoor pollutants through science-based deep cleaning systems that prioritize both health and appearance. We maintain rigorous standards by employing uniformed, background-checked technicians who follow proven methodologies without high-pressure sales tactics.Our 100% satisfaction guarantee ensures clients receive either re-cleaning or a full refund based on their perception of our work. With specialized expertise in pet odor removal and commercial applications, we serve locations from Lee's Summit to Olathe while maintaining the personal touch of a locally-owned business. Our commitment extends beyond cleaning through partnerships with Water For Good International, aiming to fund 20 water well projects over the next decade.
Services
Carpet Cleaning
Rug Cleaning
Hardwood Floor Cleaning
Pet Odor Removal
Commercial Carpet Cleaning
Details
- Year established: 1994
Highlights and features
- 25+ years serving Kansas City with proven cleaning systems
- IICRC-certified Master Textile Cleaners on staff
- 100% satisfaction guarantee with no hidden fees
- Eco-friendly solutions safe for families and pets
- 24/7 emergency response for urgent cleaning needs
Associations and certifications
- IICRC
What people say
Five star company
Outstanding service
Professional technicians
Excellent results
Highly recommend
Services
Healthy Deep Carpet Cleaning
Our IICRC-certified technicians use truck-mounted equipment for deep carpet cleaning that removes embedded pollutants. This service extends carpet lifespan while improving indoor air quality through hot water extraction methods. Clients receive a detailed consultation to determine optimal cleaning frequency based on traffic patterns and household needs.
Pet Odor Removal
Specialized enzyme treatments target urine crystals and fecal matter odors at their source. We combine thermal imaging with moisture detection to ensure complete contamination removal from carpets and subflooring. This service includes protective treatments to prevent future odor recurrence in pet-friendly households.
Oriental/Area Rug Cleaning
Hand-washing processes preserve delicate fibers in oriental and specialty rugs. Our technicians assess rug construction and fiber type to determine appropriate cleaning solutions. The service includes pickup/delivery options and rug backing protection treatments to maintain value and appearance.
Hardwood Floor Deep Clean
pH-neutral solutions safely clean sealed hardwood floors without damaging finishes. Our two-step process removes ingrained dirt while preserving protective coatings. The service includes manufacturer-recommended maintenance protocols to extend floor longevity and maintain warranty requirements.
Commercial Carpet Cleaning
Scheduled maintenance programs for offices, restaurants, and retail spaces use minimal-downtime methods. Our technicians accommodate after-hours operations and provide documentation for compliance requirements. The service includes traffic lane restoration and spot removal protocols tailored to commercial environments.
People
Brian Bock
Owner & IICRC Master Textile Cleaner
Founder of Bock's Steam Star since 1994, Brian developed expertise in textile restoration through three years of IICRC coursework. He focuses on technical training and quality control for residential and commercial projects.
Bryan Renyer
Owner & IICRC Master Textile Cleaner
Joining in 2003, Bryan co-leads operations with emphasis on commercial client relations. His IICRC certification ensures adherence to industry standards while maintaining the company's 100% satisfaction guarantee.
Questions
What carpet cleaning methods do you use?
We use IICRC-certified hot water extraction with truck-mounted equipment for deep cleaning that meets industry standards for effectiveness and safety.
Are your technicians certified?
All cleaning crews include IICRC-certified Master Textile Cleaners who complete ongoing training in restorative cleaning techniques and safety protocols.
Do you offer pet odor removal guarantees?
Yes, our pet odor removal service includes follow-up visits at no additional charge until odors are completely eliminated from carpets and subflooring.
Can you clean area rugs onsite?
We offer both in-home cleaning for installed rugs and pickup/delivery service for smaller area rugs requiring specialized hand-washing treatments.
How long does carpet take to dry?
Using high-efficiency extraction and air movers, most carpets dry within 4-6 hours depending on humidity and carpet type.
What areas do you service?
We serve the entire Kansas City metro area including Overland Park, Lee's Summit, Olathe, and surrounding communities within a 25-mile radius.
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Reviews (4)
Patricia Wilcox
Jan 16, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Bock's Steam Star is an excellent company! Their employees are professional and took great care cleaning my carpeting and tile floors. I am very pleased with the results!
Service:Carpet cleaning
Bock's Steam Star is an excellent company! Their employees are professional and took great care cleaning my carpeting and tile floors. I am very pleased with the results!
Service:Carpet cleaning
Karen Strain
Jan 11, 2022
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A pleasant experience using Bock's Steam Star
The tecnicians arrived on time, actually a little early. They were professional, knowledgeable, and friendly. They got right to work. I would definitely choose Bock's Steam Star again.
The tecnicians arrived on time, actually a little early. They were professional, knowledgeable, and friendly. They got right to work. I would definitely choose Bock's Steam Star again.
Maryalice Williams
Jan 02, 2022
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Our Labrador Retriever had experienced an especially smelly & messy accident. A timely, professional, carpet cleaning was important. Our appointment was scheduled within 24 hours. Our crew of LJ & CR called 30 minutes before arrival. They were on time, professionally dressed and highly knowledgeable. LJ proudly described Bocks partnership with Lifewater Healthy Village Campaign and how a donation to this campaign could discount our carpet cleaning. We are a repeat customers of Bocks Steam Star who have & will continue to recommend Bocks Steam Star to our friends & neighbors.
Steve Naasz
Dec 30, 2021
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We were extremely happy with the service we received from Bock's Steam Star. The 2-man team was courteous and very professional. The carpets were cleaned, spots removed, and the stairs looked wonderful. They were in and out in just over an hour. I was impressed that the carpets were dry to the touch in less than 12 hours and the rooms had a clean, fresh scent. Definitely will use them again!
