Business Details
50 Years
experience
Emergency
services
Trusted Atlanta Plumbing Experts for Residential & Commercial Needs
Cross and Sons Plumbing has been a trusted provider of residential and commercial plumbing services in the greater Atlanta area since 1976. Our family-owned business combines over four decades of experience with a commitment to efficiency, dependability, and customer satisfaction. We specialize in emergency plumbing repairs, new fixture installations, sewer line maintenance, and advanced diagnostic services like TV inspections. Our team utilizes state-of-the-art equipment, including high-pressure water jets and hydro-excavation tools, to address complex plumbing challenges. Recognized by the Better Business Bureau with an A+ rating and the Angie's List Super Service Award in 2012, we maintain a reputation for prompt response times and transparent communication.Our service area spans Atlanta and West Georgia, covering both routine maintenance and urgent repairs. We prioritize customer education through resources like our blog on drain problem prevention and maintain a 24/7 emergency service for critical plumbing issues. Our team's expertise extends to residential re-piping, commercial backflow testing, and industrial jetting services. With a focus on long-term client relationships, we ensure every project meets rigorous quality standards while adhering to safety protocols. Our dedication to continuous improvement is reflected in our investment in technician training and modern plumbing technologies.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
Sewer Line Cleaning
Water Heater Installation
Hydro-Excavation
TV Inspections
Grease Trap Maintenance
Backflow Testing
Drain Unclogging
Details
- Year established: 1976
Highlights and features
- We offer 40+ years of combined plumbing expertise in Atlanta's unique infrastructure
- Our team responds to emergencies within 3 hours of contact
- We utilize advanced hydro-excavation technology for precise repairs
- Family-owned business maintaining BBB A+ rating since 2012
- 24/7 service available for both residential and commercial clients
Associations and certifications
- Better Business Bureau
- Angie's List Super Service Award
What people say
Responded quickly
Friendly and helpful
Great job
Arrived on time
Professional technicians
Services
Emergency Plumbing
Our emergency plumbing service provides immediate response for critical issues like burst pipes, severe leaks, and system failures. Available 24 hours daily, we guarantee arrival within 3 hours of contact. Our technicians carry specialized equipment for rapid diagnosis and repair of residential and commercial plumbing emergencies.
Sewer Line Cleaning
We specialize in sewer line cleaning using high-pressure water jets and mechanical rooters. Our DuraCable machines effectively clear blockages in residential and commercial systems. This service includes TV inspections to identify root intrusion or pipe damage, with hydro-excavation options for complex repairs.
Water Heater Services
Our water heater services include installation, repair, and maintenance for residential and commercial systems. We handle tank and tankless units, offering same-day diagnostics and replacement. Technicians are trained in energy-efficient models and local building code requirements.
Commercial Backflow Testing
We provide comprehensive backflow prevention testing and maintenance for commercial properties. Our certified technicians perform annual inspections, repairs, and installations of backflow preventers. This service ensures compliance with local regulations and protects water systems from contamination.
TV Sewer Inspections
Our TV inspection service uses high-resolution cameras to diagnose sewer line issues. This non-invasive method identifies cracks, root intrusion, and blockages with precision. We provide real-time video analysis and recommend targeted repair solutions to minimize property disruption.
Questions
What areas do you service?
We serve Atlanta and surrounding areas including Villa Rica, Douglasville, Marietta, and West Georgia for both residential and commercial plumbing needs.
Do you offer 24/7 emergency service?
Yes, our emergency plumbing service operates 24 hours daily with guaranteed response within 3 hours of your call.
What plumbing services do you provide?
We offer full-service plumbing including emergency repairs, sewer cleaning, water heater installation, backflow testing, and TV inspections for residential and commercial clients.
Are your technicians certified?
Our team includes licensed plumbers with specialized training in modern techniques like hydro-excavation and TV diagnostics, maintaining industry certifications.
How quickly can you schedule service?
Emergency requests receive same-day attention, while routine appointments are typically available within 24-48 hours of contact.
What payment methods do you accept?
We accept major credit cards, cash, and business checks for completed plumbing services.
Reviews (7)
Fritz Taylor
Jun 06, 2021
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We have used Cross & Sons for our plumbing problems 4 different times and they have been consistently great. We just had an issue with a pump in our basement and they responded really quickly and Barney was fantastic - extremely knowledgeable. Besides making the repair he also offered really good tips on how to avoid problems we might have in the future. What I like about our dealings with Cross & Sons is that they seem really intent on solving the problem while not over-charging for extra or unnecessary work. And their service is great - really prompt and they show up when they say they will.
Sandy O'Meara
Apr 29, 2021
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We had a sewage backup that flooded our basement with sewage on a Saturday night. Barney and Joseph from Cross and Sons arrived within an hour of calling, diagnosed the issue, unclogged the pipe inside our house and answered all my many questions. I am so grateful for their prompt and professional service. Weve used them before to descale and video our sewer line and will use them again no doubt. Highly recommend Cross and Sons.
Valerie Hill
Apr 07, 2021
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Positive:Professionalism,Punctuality
PRV VALVE REPLACEMENT. Barney & Micah were prompt, professional and the job was done in 1 hour. Resulted in improved water flow and no more noise in our walls. Excellent work.
PRV VALVE REPLACEMENT. Barney & Micah were prompt, professional and the job was done in 1 hour. Resulted in improved water flow and no more noise in our walls. Excellent work.
Josh Reynalds
Apr 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Cross and Son's were wonderful! Justin and Jesse are the absolute best. I would give 10 stars if I could. They stayed until the job was complete, even though it was late and they were tired. I would highly recommend Cross and Sons for any job out there. Thanks guys!
Service:Outdoor system repair
Cross and Son's were wonderful! Justin and Jesse are the absolute best. I would give 10 stars if I could. They stayed until the job was complete, even though it was late and they were tired. I would highly recommend Cross and Sons for any job out there. Thanks guys!
Service:Outdoor system repair
Sonja Nelson
Feb 13, 2021
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Positive:Punctuality,Quality,Value
Thank you BJ and Micah for repairing and installing toilets quickly with quality service.
Services:Toilet installation,Toilet repair
Thank you BJ and Micah for repairing and installing toilets quickly with quality service.
Services:Toilet installation,Toilet repair
Mike Morel
Feb 11, 2021
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I had the Pressure Relief Valve fail early in the morning. I called them and they were able to get 2 Repairmen to the home in about an hours time. BJ and Micah were the 2 Techs that came out, they listened to what I said, asked some questions and then looked at the problem. We discussed the fixes and the costs - agreed on the work and price - and they got busy. Within minutes they were working, they had all the needed parts in their truck and they worked as a team. I liked that they put on disposable cloth shoe coverings when they were in the living area because they had to be in some mud outside
Drmary K.
Jan 07, 2021
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I was so relieved when Barney from Cross Brothers was able to fit me in on short notice! He found and repaired an upstairs shower leak. He was very professional and considerate. Barney was able to quickly identify the problem and fixed it using a part he had on his truck. I am so grateful to have found a reliable, reasonable and courteous plumbing company! I highly recommend Cross Brothers and Sons!
