Plumbpros Plumbing

Business Details

27 Years

experience

Emergency

services

Expert Plumbing Services in Atlanta, GA

Founded in 1999 by Michael Jordan, Plumbpros Plumbing & Rooter began as a single-truck operation committed to exceptional customer service, timely repairs, and unmatched quality in the plumbing industry. As a family-owned and operated business, we have maintained core values of integrity, respect, and excellence while growing to a four-truck team. Our mission prioritizes customer satisfaction through punctual, courteous technicians equipped with the latest tools and training. With over two decades of service in Greater Atlanta, we combine deep local expertise with a commitment to resolving both minor and complex plumbing challenges efficiently.

Our team undergoes rigorous background checks and continuous professional development to ensure every service call meets our high standards. We guarantee transparent communication, competitive pricing, and follow-up support to ensure lasting solutions. Recognized through 4.7+ average ratings and 900+ reviews, our reputation is built on repeat clients and referrals, reflecting our dedication to being the last plumbing service you will ever need.

Services

Emergency Plumbing Sewer Repair Drain Cleaning Water Heater Replacement Backflow Prevention Gas Line Repair Sump Pump Installation Sewer Camera Inspection Water Leak Detection Toilet Repairs

Details

Year established: 1999

Highlights and features

Family-owned with 20+ years of local plumbing expertise
24/7 emergency services available for all clients
Technicians undergo background checks and ongoing training
Follow-up calls to ensure service satisfaction
Guaranteed upfront pricing with no hidden fees

Associations and certifications

A+ Accredited
Google Guaranteed

What people say

Highly recommended Very friendly technicians Fixed issues quickly Professional and knowledgeable Same-day service available

Website

Update Listing

Services

Emergency Plumbing

Our 24/7 emergency plumbing service addresses critical issues like burst pipes, gas leaks, and severe water damage. Trained technicians respond rapidly to residential and commercial properties, using advanced diagnostic tools to minimize disruption. Customers benefit from same-day solutions and transparent pricing during high-pressure situations.

Sewer Camera Inspection

Non-invasive sewer line assessments utilize high-resolution cameras to identify clogs, root intrusion, or pipe damage. This technology enables precise repairs without unnecessary excavation, saving time and costs. Homeowners and businesses receive detailed reports to make informed maintenance decisions for their drainage systems.

Water Heater Replacement

We install energy-efficient tankless and conventional water heaters tailored to property needs. Technicians handle full replacements or upgrades, ensuring proper sizing and compliance with safety standards. Customers enjoy improved reliability, lower utility bills, and extended system lifespan backed by manufacturer warranties.

Drain Cleaning

High-pressure hydro jetting and mechanical snaking remove stubborn clogs and buildup from drains and sewer lines. This preventive maintenance service enhances flow efficiency while reducing future blockage risks. Commercial clients benefit from scheduled cleanings to maintain operational continuity in restaurants and offices.

Backflow Prevention

Certified technicians install and test backflow prevention devices to protect potable water supplies from contamination. Required for commercial properties and recommended for residential irrigation systems, these solutions ensure compliance with local plumbing codes and public health regulations.

People

Michael Jordan

Owner

Founder with 25+ years in plumbing, leading Plumbpros Plumbing since 1999. Prioritizes customer-centric values and technician training. Holds Master Plumber License MP 209479, ensuring regulatory compliance and service excellence across Greater Atlanta.

Randall

Master Plumber

Senior technician specializing in emergency repairs and water heater installations. Recognized for 15+ years of service, diagnostic precision, and customer education. Completes 20+ service calls weekly while maintaining 4.9+ review ratings from clients.

Shawn Finley

Licensed Plumber

Expert in gas line repairs and sewer diagnostics with 10 years of field experience. Known for responsive service and technical clarity when explaining complex issues. Completed 500+ jobs since joining Plumbpros Plumbing in 2018, earning multiple 5-star reviews.

Cole Ordway

Emergency Technician

Handles 24/7 urgent service requests with rapid response times averaging under 30 minutes. Specializes in leak detection and pump replacements. Praised in reviews for professionalism during late-night calls and thorough post-service cleanup.

Jack

Service Plumber

Focuses on fixture installations and kitchen/bathroom plumbing upgrades. Completes 3-5 residential projects weekly while maintaining a 98% first-visit resolution rate. Recognized for cost-saving recommendations and meticulous attention to detail in remodeling jobs.

Questions

What areas do you service?

We serve Smyrna, Atlanta, and 15+ surrounding cities including Roswell, Marietta, and Duluth. Our technicians cover all of Metro Atlanta for residential and commercial plumbing needs.

Do you offer emergency services after hours?

Yes, our 24/7 emergency team responds to plumbing crises at any time. Common after-hours requests include burst pipes, gas leaks, and complete drain backups.

How much do sewer camera inspections cost?

Diagnostic inspections start at $199, with pricing adjusted based on pipe complexity. This service often pays for itself by avoiding unnecessary excavation through precise problem identification.

Are your technicians licensed and insured?

All plumbers hold active Georgia state licenses, including Master Plumber License MP 209479. We maintain full liability insurance and workers' compensation coverage for every service call.

What payment methods do you accept?

We accept cash, checks, and major credit cards for completed services. Financing options are available for large-scale projects exceeding $2,500 through approved third-party providers.

Do you guarantee your work?

Yes, we provide written warranties on all installations and repairs. Labor guarantees range from 1-5 years depending on service type, with extended manufacturer warranties on new plumbing fixtures.

Reviews (5)

Write a Review

Gary Thomas Tanner

Dec 23, 2021 Report

Positive:Professionalism,Quality,Responsiveness
Very communicative from setting the appointment to the end of the service call. Service technician was competent, courteous, fast and professional.

Arthur Roberts

Dec 07, 2021 Report

Dino Dividu, Richard, and their young apprentice were the best and most professional plumbers that I have dealt with. They rebuilt the pipe to the sewer in the front yard. They were also very cordial and personable. I would recommend them for any plumbing job. I wish I could give them more than 5 stars.

Linda Manley

Dec 07, 2021 Report

Jack Garland showed up on time, communicated throughout the process of replacing the main water pipe from the street to the house, and did it in a short time before company came in for Thanksgiving. He was the nicest and most professional contractor we have ever encountered, and he went the extra mile. We highly recommend this company.

Joe

Nov 26, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Shawn Finley was great! He was on time communicated the issues and what was needed for the fix. I can't say enough about the responsiveness and professionalism of all the PlumbPros staff, especially Shawn.
Services:Boiler installation,Pipe repair,Boiler repair

Generic Student

Nov 16, 2021 Report

There was a plumber named Dino who greatly helped me determine whether to get a new dish washer. The company's prices were extremely competitive. I would recommend Dino and the company to anyone.