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5 Years
experience
Emergency
services
Expert HVAC Services in Orlando, FL
At Polar Express A/C & Heating, we are driven by a commitment to excellence rooted in decades of industry experience. Our team of Master Techs combines technical expertise with a dedication to personalized service, ensuring every client receives solutions tailored to their unique needs. We specialize in air conditioning and heating systems, offering installation, repair, and preventative maintenance services that maximize efficiency and comfort. Backed by certifications from leading manufacturers and organizations, including NATE and EPA Universal Certification, we uphold the highest standards of quality and reliability. Our approach emphasizes transparency, punctuality, and follow-through, ensuring every interaction reflects our core values of integrity and customer-centric service.

With a focus on Central Florida, we serve Orange, Osceola, Lake, and Seminole Counties, building lasting relationships through consistent, trustworthy performance. Our 24/7 emergency services and flexible scheduling options ensure clients receive timely support when they need it most. By blending modern technological advancements with the craftsmanship of traditional service ethics, we deliver solutions that stand the test of time, earning the trust of thousands of satisfied customers and countless referrals.
Services
AC Repair AC Installation Preventative Maintenance Heating Services Indoor Air Quality
Details
  • Year established: 2021
Highlights and features
  • We offer 24/7 emergency HVAC services for urgent needs.
  • Our technicians hold NATE and EPA certifications for expertise.
  • We provide 0% financing options for system upgrades.
  • We guarantee punctual, transparent, and follow-through service.
  • Our team avoids upselling and focuses on necessary repairs.
Associations and certifications
  • HVAC-R certified
  • NATE HVAC service and installation certified
  • EPA universal certified
What people say
Fast response time Professional technicians Honest pricing 24/7 availability No upselling
Services
AC Repair
Our AC repair service addresses system malfunctions promptly, ensuring rapid restoration of cooling functionality. Technicians diagnose issues like refrigerant leaks, compressor failures, and electrical problems using advanced tools. Clients benefit from transparent pricing and honest recommendations, with repairs prioritizing cost-effectiveness and longevity. All work is backed by warranties for parts and labor.
AC Installation
We specialize in installing high-efficiency air conditioning systems tailored to property size and climate demands. Certified technicians handle all brands, ensuring proper sizing and adherence to manufacturer specifications. The process includes system testing, thermostat calibration, and client education on maintenance. Competitive pricing includes options for budget-conscious and premium equipment selections.
Preventative Maintenance
Regular maintenance plans extend system lifespan and optimize performance. Services include coil cleaning, refrigerant checks, electrical inspections, and airflow adjustments. Clients receive priority scheduling and discounted repair rates. Bi-annual visits ensure systems operate at peak efficiency year-round, reducing energy costs and breakdown risks.
Heating Services
Our heating solutions cover furnace and heat pump repair, installation, and maintenance. Technicians address ignition issues, heat exchanger failures, and thermostat malfunctions. Emergency services ensure warmth during cold weather emergencies. All work complies with safety standards, with a focus on energy-efficient system performance.
Indoor Air Quality
We improve indoor air quality through duct sanitation, filtration system upgrades, and humidity control. Services target allergens, mold, and pollutants, creating healthier living environments. Technicians recommend solutions like HEPA filters and UV light systems based on air quality assessments. Clients receive guidance on maintaining clean air post-service.
Questions
What HVAC services does Polar Express offer?
We provide AC repair, installation, preventative maintenance, heating services, and indoor air quality solutions for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency services for urgent cooling and heating system failures.
Are financing options available?
Yes, we offer 0% financing plans for qualifying HVAC system replacements and upgrades.
What areas do you serve?
We serve Orlando, Kissimmee, Lake Mary, and surrounding areas in Orange, Osceola, Lake, and Seminole Counties.
How quickly can you schedule service?
Most requests receive same-day or next-day appointments, with technicians available within 45 minutes for emergencies.
What certifications do your technicians hold?
Our team includes NATE-certified and EPA Universal-certified HVAC professionals with manufacturer-specific training.
Reviews (4)
David Villegas
Dec 27, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mohammed and his team are amazing! Ive used several AC companies over the years, but Mohamed is the best! He is also very reasonable and Guarantees all of his work.Seriously look no further. You will not be disappointing!
Services:Installation,Duct and vent installation,Ductless heating and AC services,AC maintenance
Jeanne Pitchford
Dec 27, 2021 Report
Mohammed and John were very polite, professional, Knowledgeable, clean, and thorough!
Service:AC maintenance
Craig Olinger
Nov 30, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mohamed K. and Joe R. were fantastic and professional. They fixed our issue with the transformer in the HVAC and even took the time to clean up the wiring in our Nest thermostats upstairs and down. Really great job and very impressed. We'll definitely use them again!
Service:HVAC repair
Anil Ramkumar
Nov 26, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great work and very professional. Mohamed Came out and was very attentive to what needed to be done. Great customer service
Service:AC repair