Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Experts in Hampton Roads
Founded in 1968, Guy Smith Heating & Cooling has built a legacy of excellence in HVAC, plumbing, and generator services across Hampton Roads. Our team of licensed professionals brings over 130 years of combined experience, ensuring reliable solutions tailored to each customer's needs. We pride ourselves on personalized service, utilizing top-tier products like American Standard HVAC systems and Generac generators.Transitioning ownership in 2022 to veterans Brian Nelson and Bobby Rhodes, we maintain our commitment to community values while embracing innovation. With 24/7 emergency response and free estimates, we remain dedicated to delivering exceptional service and fostering lasting relationships with our neighbors in Virginia Beach, Norfolk, Chesapeake, and Portsmouth.
Services
HVAC Installation
Plumbing Services
Generator Installation
Air Conditioning Repair
Heating Maintenance
Drain Cleaning
Sewer Line Repair
Water Heater Services
Commercial Plumbing
Emergency Repairs
Details
- Year established: 1968
Highlights and features
- We offer 24/7 emergency service for urgent HVAC, plumbing, or generator issues.
- Our team has over 130 years of combined experience in heating, cooling, and plumbing.
- We provide free estimates on replacement units and system installations.
- Our technicians are fully licensed, insured, and trained in all major brands.
- We offer financing options with approved credit for large projects.
What people say
Came same day
Very professional
Awesome service
Highly knowledgeable
Quick response
Services
HVAC Installation
We install high-efficiency HVAC systems including gas furnaces, heat pumps, and ductless mini-splits. Our technicians ensure proper sizing and placement for optimal performance. Systems are backed by manufacturer warranties and our service guarantee.
Plumbing Services
Our licensed plumbers handle residential and commercial repairs, installations, and drain cleaning. Services include leak detection, water heater replacement, and sewer line repair using advanced camera and hydro jetting technology.
Generator Services
We install, maintain, and repair Generac standby generators for whole-home or essential circuit coverage. Systems automatically activate during outages, ensuring uninterrupted power with natural gas or propane fuel options.
Air Conditioning Repair
Our team services all AC brands, addressing issues like refrigerant leaks, compressor failures, and thermostat malfunctions. We offer seasonal maintenance plans to extend system lifespan and improve energy efficiency.
Emergency Repairs
Available 24 hours a day, our emergency technicians respond promptly to HVAC, plumbing, or generator crises. We prioritize urgent issues like frozen pipes, heating failures, and power outages with same-day solutions.
People
Brian Nelson
Co-Owner
With over 30 years in the HVAC industry and 15 years as a business partner, Brian Nelson ensures operational excellence and customer satisfaction as co-owner of Guy Smith Heating & Cooling.
Bobby Rhodes
Co-Owner
Bobby Rhodes brings 30+ years of HVAC expertise and a commitment to community values as co-owner, maintaining the high standards established by Guy Smith Heating & Cooling's founders.
Questions
What areas do you service?
We serve Virginia Beach, Norfolk, Chesapeake, Portsmouth, and surrounding Hampton Roads areas for all HVAC, plumbing, and generator needs.
Do you offer emergency services?
Yes, our 24/7 emergency team responds promptly to HVAC, plumbing, or generator crises at any time of day or night.
Are your technicians licensed?
All our HVAC and plumbing technicians are fully licensed, insured, and trained in the latest industry standards and safety protocols.
Can you service any brand?
We service and repair all major HVAC and plumbing brands, even if we didn't install the equipment originally.
Do you offer financing options?
Yes, we provide financing options with approved credit to help manage larger HVAC, plumbing, or generator projects conveniently.
What's included in HVAC maintenance?
Our maintenance includes system inspections, coil cleaning, thermostat testing, refrigerant checks, and safety evaluations to ensure optimal efficiency and longevity.
Reviews (6)
C. Peters
Jan 05, 2022
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Positive:Professionalism,Punctuality,Responsiveness,Value
Dave was very polite and professional. He explained everything he did and the geo-thermal system working great once again.
Service:HVAC repair
Dave was very polite and professional. He explained everything he did and the geo-thermal system working great once again.
Service:HVAC repair
Crystal Lindsey Hunter
Jan 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thank you for the prompt service. Every aspect was perfectfrom the service request reply by Jenny, to the service call by David. I even got a call that they could come early than originally anticipated!!
Service:Heating system repair
Thank you for the prompt service. Every aspect was perfectfrom the service request reply by Jenny, to the service call by David. I even got a call that they could come early than originally anticipated!!
Service:Heating system repair
The Silly Bear Chef
Dec 31, 2021
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I was excited to find out my favorite HVAC people now offered plumbing! They were early to the appointment, professional, answered all my questions, and worked very efficiently. I will definitely be recommending them to all! Thank you Trevor for being an awesome asset to your company and your helper was also very nice and you work well together.
Rick Edwards
Dec 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Trevor and his helper were professional and friendly. It was a delight to have them in my house. Id recommend this company to anyone!
Services:Heating system repair,Heating system installation
Trevor and his helper were professional and friendly. It was a delight to have them in my house. Id recommend this company to anyone!
Services:Heating system repair,Heating system installation
Crystal Bayles-Lennon
Dec 22, 2021
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So far we are really pleased with the Heating/Air service we have received from Guy Smith. We had the whole system checked out, had an air scrubber installed, and signed up on a maintenance contract. There is always someone available to talk to. After a week with the air scrubber that had an ozone feature, we decided we didn't want the ozone so they removed that part at no extra cost. All the heating/air service people have been friendly and knowledgeable. We recommend their services.
Dawn Sutherland
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Brent and his crew were great! They were here on time and worked quickly and efficiently to complete the job. This was the best crew I've ever had to my home for any type of service. I'm always pleased with the service I get from Guy Smith and this team was top notch.
Service:Installation
Brent and his crew were great! They were here on time and worked quickly and efficiently to complete the job. This was the best crew I've ever had to my home for any type of service. I'm always pleased with the service I get from Guy Smith and this team was top notch.
Service:Installation
