Business Details
Trusted HVAC Services in Portsmouth, VA
At American Tech Support Heating And Cooling, we have dedicated ourselves to providing exceptional HVAC services since our founding. With over 20 years of experience serving the Hampton Roads area, our team of specialists brings 35 years of combined expertise to every project. As a RUUD HVAC dealer, we are equipped to handle installations, repairs, and replacements for all major brands and models of heating and air conditioning systems. Our commitment to quality is reflected in the warranties we offer for labor, parts, and maintenance, ensuring our clients' peace of mind. We are fully licensed and insured in Virginia, EPA certified, and proud holders of an 'A' rating from the Better Business Bureau.Our focus on energy-efficient solutions helps homeowners reduce energy bills while maintaining optimal indoor comfort. We stand out by offering free second opinions on condemned HVAC systems, potentially saving clients thousands of dollars. Our technicians are trained to assess, repair, and recommend solutions for all HVAC units, ensuring reliable service year-round. We take pride in our ability to deliver cost-effective services, operating with 20%-30% lower costs than many competitors. Our dedication to the community is evident in every project, from modernizing century-old homes to providing emergency repairs when needed most.
Services
HVAC Installations
Air Conditioner Repairs
Heat Pump Replacements
Furnace Services
Split Systems
Hydronic Units
Package Units
Energy-Efficient Upgrades
Emergency Repairs
Maintenance Services
Highlights and features
- We offer over 20 years of HVAC expertise in Hampton Roads
- Our specialists have 35+ years of combined experience
- We provide 20%-30% cost savings compared to competitors
- Free second opinions on condemned HVAC systems
- We hold an 'A' rating from the Better Business Bureau
Associations and certifications
- EPA Certified
- Better Business Bureau (A Rating)
Services
HVAC Installations
We specialize in complete HVAC system installations for residential properties, including air conditioners, heat pumps, and furnaces. Our certified technicians ensure proper sizing and efficient operation for optimal comfort. With expertise in both traditional and energy-efficient models, we help homeowners make informed decisions that reduce long-term energy costs while maintaining reliable climate control.
Air Conditioner Repairs
Our team provides prompt air conditioner repairs for all major brands and models, diagnosing issues from refrigerant leaks to electrical problems. We prioritize identifying root causes rather than temporary fixes, ensuring lasting solutions. With 35+ years of combined experience, our technicians restore cooling functionality quickly during hot Virginia summers while maintaining system longevity.
Heat Pump Replacements
We offer professional heat pump replacement services for damaged or inefficient systems, including storm-damaged units and outdated models. Our cost-effective solutions include discounted pricing on new installations while maintaining quality standards. We assess existing infrastructure to recommend optimal replacement options that improve energy efficiency and indoor comfort for year-round temperature control.
Energy-Efficient Upgrades
Our energy efficiency experts help homeowners reduce utility bills through strategic HVAC upgrades and modernization. We install high-efficiency systems that qualify for energy rebates while optimizing existing equipment performance. By combining technical expertise with cost-saving strategies, we deliver solutions that enhance comfort levels and environmental sustainability for Virginia residents.
Free Second Opinions
We provide complimentary second opinions on HVAC systems condemned by other contractors, evaluating whether repairs can extend equipment life. Our technicians thoroughly inspect units to identify repairable issues like electrical connections or component failures. This service helps homeowners avoid unnecessary replacements, potentially saving thousands of dollars through accurate diagnostics and targeted repairs.
Questions
What HVAC services do you offer in Portsmouth, VA?
We provide complete HVAC services including installations, repairs, and replacements for air conditioners, heat pumps, and furnaces across Portsmouth and Hampton Roads.
Do you offer free second opinions on HVAC systems?
Yes, we provide free second opinions for systems condemned by other contractors when you present their service receipt before our visit.
Are your technicians certified and insured?
All our technicians are EPA certified, and we maintain full licensing and insurance coverage for Virginia operations.
What warranties do you provide?
We offer comprehensive warranties covering parts, labor, and maintenance services to ensure customer satisfaction and system reliability.
Can you help reduce my energy bills?
Yes, we recommend energy-efficient upgrades and system optimizations that help homeowners lower utility costs while maintaining comfort.
Reviews (4)
Parin Baker
Dec 04, 2020
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Excellent excellent excellent! I just had my air condition, Repaired, I am asthmatic and a caretaker for an elderly person. I informed Brian that we could not be in the heat for long periods of time because we both could end up getting pneumonia he was understanding, communicative, & compassionate. He was concerned and very prompt and making sure that we received air as prompt as he could in the midst of still servicing other people! Honestly speaking Ive never met a professional person be personable, willing to educate and still be professional & a gentleman all at the same time. His assistant
Shayla Batiste
May 13, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Brian came to assist me with my furnace and I mist say he was prompt, actually came earlier than expected, which was awesome. He was very professional, with fantastic prices. He was able to repair my furnace in a timely manner. I appreciate his services and I will definitely call him for all of my HVAC concerns in the future.
Brian came to assist me with my furnace and I mist say he was prompt, actually came earlier than expected, which was awesome. He was very professional, with fantastic prices. He was able to repair my furnace in a timely manner. I appreciate his services and I will definitely call him for all of my HVAC concerns in the future.
Janet Labang
Oct 29, 2019
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I would highly recommend this company.I called and spoke with the owner in reference to a yearly maintenance on my AC unit, the quote that was giving was $30 lower than the 2 quotes that I received...Brian came out on the day that was scheduled and ON TIME....He was very professional and friendly and very knowledgeable of my unit...At no time I felt pressured into buying anything extra or talked into anything I didn't need or want...Brian explained to me exactly what was being done and ask if I had any questions and said if I have any problems not to hesitate to call....Yes...yes... 5 stars for
Suandra Southall
Nov 06, 2016
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Brian and his coworker were the best. They were very professional, polite,businessmen doing their job and cleaning up as they replaced our unit inside and out..We would recommend them ...5 star company.
