Business Details
41 Years
experience
Emergency
services
Your Trusted Memphis HVAC Partner for Installation & Repair
Al Britt Air & Heat has been Memphis's trusted heating and cooling expert since 1985, providing comprehensive HVAC solutions for residential and commercial properties. As a certified Trane dealer, we combine cutting-edge technology with personalized service to deliver energy-efficient systems tailored to each client's unique needs. Our licensed technicians specialize in new installations, equipment upgrades, preventive maintenance, and emergency repairs, ensuring year-round comfort for our customers.With over 110 five-star reviews highlighting our prompt service, transparent pricing, and expert technicians like Kyle and Darren, we maintain a strong reputation for reliability and customer satisfaction. Our commitment to quality extends to offering extended warranties, flexible financing options, and service agreements that help clients maximize system performance while minimizing unexpected costs.
Services
HVAC Installation
Emergency Repairs
Preventive Maintenance
Indoor Air Quality
Trane Systems
Details
- Year established: 1985
Highlights and features
- We offer 24/7 emergency HVAC service with average response time under 2 hours
- Our technicians hold factory certifications for Trane equipment
- We provide free in-home consultations with system customization
- We offer extended warranties covering both parts and labor
- Our team has 35+ years of combined experience in HVAC system design
What people say
Excellent work
Prompt service
Knowledgeable technicians
Transparent pricing
Reliable installations
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our process includes free in-home consultations, equipment selection guidance, and proper system sizing to ensure maximum efficiency. Using premium Trane equipment, our certified technicians handle all aspects of installation while explaining system features and maintenance requirements to homeowners. This service helps clients reduce energy costs while ensuring reliable temperature control year-round.
Emergency Repairs
Our emergency repair service provides rapid response for HVAC system failures outside regular business hours. With technicians available 24/7 and an average response time under two hours, we prioritize restoring comfort quickly while maintaining transparent pricing. This service includes diagnostics, component replacement, and system testing to resolve issues like failed compressors, malfunctioning thermostats, or heating system emergencies during extreme weather conditions.
Preventive Maintenance
Regular maintenance plans help extend equipment lifespan and prevent unexpected breakdowns. Our technicians perform comprehensive inspections, clean critical components, and identify potential issues before they become major problems. This service includes filter replacements, coil cleaning, refrigerant level checks, and system efficiency testing to maintain optimal performance while preserving manufacturer warranties.
Indoor Air Quality
We offer specialized indoor air quality solutions to improve residential and commercial environments. Our services include installation of air purification systems, humidity control devices, and ventilation equipment to address allergens, pollutants, and moisture issues. Technicians assess existing conditions and recommend products like Trane air cleaners or UV light systems to create healthier indoor spaces while improving HVAC system efficiency.
Trane Systems
As a certified Trane dealer, we provide access to industry-leading HVAC equipment with energy efficiency ratings up to 97.3% AFUE. Our specialists help clients select appropriate systems based on home size, climate needs, and budget considerations. This service includes product warranties, installation guidance, and ongoing support for Trane air conditioners, heat pumps, furnaces, and smart thermostat solutions.
People
Al Britt
Owner
With over 35 years in the HVAC industry, Al Britt leads the company with a focus on customer satisfaction and technical excellence. He established the business in 1985 and maintains active involvement in major projects.
Kyle
Lead Technician
Certified HVAC specialist with 15+ years of experience handling complex repairs and installations. Recognized in multiple customer reviews for exceptional service and technical expertise during emergency calls.
Darren
Senior Technician
Experienced technician specializing in system diagnostics and Trane equipment installations. Praised for clear communication and thorough explanations of repair processes to customers.
Jeff
Service Manager
Oversees daily operations and technician scheduling. Known for prompt response times and coordinating efficient service calls, particularly during extreme weather events.
Cyle
AC Specialist
Air conditioning expert with specialization in modern cooling systems. Recognized for fast, professional service and accurate diagnosis of complex AC issues.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, preventive maintenance, indoor air quality improvements, and 24/7 emergency service for residential and commercial clients.
Do you service all HVAC brands?
Our technicians are trained to service all major HVAC brands, though we specialize in Trane equipment as a certified dealer.
What are your service hours?
Regular service hours are Monday-Friday 8AM-5PM, with 24/7 availability for emergency repairs.
Do you offer financing options?
Yes, we provide flexible financing plans for new system installations, subject to credit approval.
What areas do you serve?
We serve Memphis and surrounding areas including Bartlett, Collierville, Cordova, Germantown, and Lakeland.
How quickly can you respond to emergencies?
Our emergency service typically responds within 2 hours, with technicians available 24/7 for urgent HVAC issues.
Reviews (7)
David Hopps
Jun 11, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
I just had 4 HVAC units (two 2-ton, a 3-ton and a 4-ton) installed. Al Britt was not only the most competitively priced, but his team also did an outstanding job on the installation. I highly recommend him for any future HVAC needs.
Services:Heating equipment repair & installation,Install AC
I just had 4 HVAC units (two 2-ton, a 3-ton and a 4-ton) installed. Al Britt was not only the most competitively priced, but his team also did an outstanding job on the installation. I highly recommend him for any future HVAC needs.
Services:Heating equipment repair & installation,Install AC
Deborah Newsom
Apr 11, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Did a great job and installed a better unit at a reasonable price. Very nice and informative. Came out as soon as I called. And did the job the same week. Highly recommend Al Britt and will use again
Service:Heating equipment repair & installation
Did a great job and installed a better unit at a reasonable price. Very nice and informative. Came out as soon as I called. And did the job the same week. Highly recommend Al Britt and will use again
Service:Heating equipment repair & installation
Wendel Stoltz
Dec 13, 2020
Report
This is our 2nd purchase from Al Britt. Our first one lasted 23 years. We decided to replace it solely based on age and not wanting to experience replacement during the summer heat.
Al was thorough in his explanation of our options. He was the third contractor to provide estimates. We had determined before starting the process that we wanted a Trane higher efficiency unit. His estimate was lower.
We easily arranged installation to fit our schedule in early March 2020. The installation crew were all pleasant, efficient and able to answer any questions. They left the site clean and orderly.
Due
Al was thorough in his explanation of our options. He was the third contractor to provide estimates. We had determined before starting the process that we wanted a Trane higher efficiency unit. His estimate was lower.
We easily arranged installation to fit our schedule in early March 2020. The installation crew were all pleasant, efficient and able to answer any questions. They left the site clean and orderly.
Due
Patricia Phillips
Dec 08, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Al Britt and crew were great! I had done my research and received estimates. I KNOW I made the best choice going with this company. Professional, easy to talk to and ask questions, prompt, and the quality of the HVAC system is exceptional. I have been recommending him to friends since day one. Thank you for your great work!!!!!
Services:Install thermostat,Install AC,Install heating system
Al Britt and crew were great! I had done my research and received estimates. I KNOW I made the best choice going with this company. Professional, easy to talk to and ask questions, prompt, and the quality of the HVAC system is exceptional. I have been recommending him to friends since day one. Thank you for your great work!!!!!
Services:Install thermostat,Install AC,Install heating system
Don Irwin
Oct 06, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Al Britt and his employees are a pleasure to work with. I recently replaced three complete HVAC systems. The work was performed on time and to the level we expected. The company's communication was excellent. Do yourself a favor a get a proposal from Al Britt. You will not regret it!
Services:Install AC,Install heating system
Al Britt and his employees are a pleasure to work with. I recently replaced three complete HVAC systems. The work was performed on time and to the level we expected. The company's communication was excellent. Do yourself a favor a get a proposal from Al Britt. You will not regret it!
Services:Install AC,Install heating system
Linda Ulrich
Sep 26, 2020
Report
Al Britt installed our new Trane a/c and furnace. We were very impressed with his professionalism and honesty from the start! His price was very reasonable! He prepared us for every step of the way. If anything changed, such as timing, etc., we were notified immediately! He is definitely as good as his word. We would recommend him to anyone!!
Barry Pettit
Jan 07, 2020
Report
Al Britt was excellent installing our new Heat and Air system in our home...It works better and more efficient and we are thrilled with this new system. His staff are most helpful and excellent to work with. We would recommend Al Britt Company to anyone....
