Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Rochester
Boccacino Heating has been family-owned and operated since 1951, providing residential and commercial HVAC services to Rochester and surrounding areas. Our foundation rests on quality craftsmanship at fair prices, with no gimmicks or shortcuts. As a third-generation family business, we employ 25 team members across 15 vehicles, many of whom have built long-term careers here. Our commitment to excellence is evident in our 60+ years of experience, 24-hour emergency service, and customized solutions for heating, cooling, and home energy needs. We specialize in new home construction, system replacements, and preventative maintenance while maintaining strong relationships with local builders.Our team's expertise extends to geothermal systems, ductless mini-splits, and whole-home generators, ensuring comprehensive solutions for every client. Customer satisfaction remains our priority, as demonstrated by our decades of repeat business and referrals. We maintain transparency in pricing and operations, with a focus on building lasting trust through reliable service. Our office in Village Gate Square serves as a community hub, reflecting our deep roots in the Rochester area.
Services
HVAC Installation
System Repairs
Preventative Maintenance
Geothermal Systems
24-Hour Emergency Service
Home Energy Audits
Details
- Year established: 1951
Highlights and features
- Family-owned since 1951 with third-generation leadership
- 24-hour emergency service available year-round
- Customized HVAC solutions for residential/commercial needs
- Experienced technicians with ongoing service plans
- Transparent pricing with no hidden fees
What people say
Outstanding service
Professional technicians
Prompt emergency response
Fair pricing
Knowledgeable staff
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our certified technicians handle gas furnaces, heat pumps, ductless mini-splits, and geothermal systems. Each installation includes proper system sizing, manufacturer warranty registration, and performance testing to ensure optimal efficiency and comfort.
24-Hour Emergency Service
Our emergency repair service responds to critical HVAC failures at any time. Technicians carry common replacement parts and use diagnostic tools to resolve issues quickly. We prioritize same-day repairs for heating emergencies during cold months and cooling issues in summer.
Preventative Maintenance
Regular maintenance plans extend equipment lifespan and prevent breakdowns. Our technicians clean components, check refrigerant levels, and inspect electrical connections. Commercial clients receive customized schedules with detailed service reports to maintain system efficiency and warranty compliance.
Home Energy Audits
We conduct comprehensive energy evaluations using thermal imaging and blower door tests. Our audits identify air leaks, insulation gaps, and system inefficiencies. Customers receive prioritized recommendations with estimated energy savings to guide improvement decisions.
Geothermal Systems
Our geothermal installations utilize ground-source heat exchange for efficient climate control. We design systems tailored to property size and soil conditions. This eco-friendly solution reduces energy costs while maintaining consistent indoor temperatures year-round through underground pipe networks.
People
Gary
Service Technician
Experienced HVAC technician with 20+ years in system diagnostics and repairs. Known for prompt service and clear customer communication during installations and emergency calls.
Tom
Installation Specialist
Skilled installer specializing in modern HVAC systems. Focuses on precise equipment placement and ductwork optimization for maximum system efficiency in residential projects.
Karen
Office Manager
Coordinates service scheduling and client communications. Ensures smooth operations between field technicians and customers for timely service delivery.
TJ
Sales Consultant
Helps clients select appropriate HVAC solutions with transparent pricing explanations. Provides detailed system comparisons to match budget and comfort requirements.
Questions
Do you offer emergency HVAC service outside regular business hours?
Yes, we provide 24-hour emergency service for critical heating and cooling failures. Our technicians respond promptly to urgent situations.
What areas do you service?
We serve Rochester and surrounding communities including Brockport, Geneva, Fairport, Penfield, and Webster areas for residential and commercial clients.
Can you help with HVAC financing options?
Yes, we offer financing options for system replacements and major installations. Ask our team for details during your consultation.
Do you provide energy audit services?
Yes, we conduct comprehensive home energy audits using thermal imaging and pressure testing to identify efficiency improvements for your property.
Are your technicians certified?
All our technicians receive ongoing training and hold industry-recognized certifications for safe, code-compliant HVAC system installations and repairs.
Videos
Reviews (4)
James Payne
Nov 03, 2021
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I had Boccacino Heating and Cooling install new a HVAC system in our home 28 years ago and their price and service was excellent. When it was time to replace our old system, I did my homework to understand the new technology that was available before getting quotes. I then obtained quotes from three companies for comparable features, technologies and quality. Boccacino was the best price with exactly what I wanted. As much as $3,500 cheaper than one of the quotes!
Boccacino's service from Gary in sales, the scheduling, and the installation was all excellent! When I had a question about the final
Boccacino's service from Gary in sales, the scheduling, and the installation was all excellent! When I had a question about the final
Dennis Hadley
May 26, 2021
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Our AC decided to quit, and we were having dinner company on Sunday! A tech came right away Sunday morning and had it going again in just a few minutes. A real lifesaver as it was 81 inside our house. Thank you Boccacino
Jenna Elisabeth
Dec 23, 2020
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Wow, I am impressed. After having Isaac heating quote me $500+ for my fireplace, I called to get a cleaning and a service. They accidentally just sent Rachel who was able to do the cleaning (which she did a fantastic job of) and then sent Steve today to look at it. He came and checked everything over, said the only thing wrong was my remote but… recommended I just use the manual switch as the remotes are $300+. Didn’t charge me for coming today! Will definitely be recommending them and will also be using for my yearly cleaning. Thanks Rachel and Steve, merry Christmas!!
Greg T.
Nov 04, 2020
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Positive:Professionalism,Quality
Had a heat pump failure and they suggested investing in a new heat pump rather spend more money on an aging system. Problem was scheduling but rather than leave me without A/C they bent their schedule to accommodate my install. Clearly customer focused and responsive. Call them for your HVAC needs.
Had a heat pump failure and they suggested investing in a new heat pump rather spend more money on an aging system. Problem was scheduling but rather than leave me without A/C they bent their schedule to accommodate my install. Clearly customer focused and responsive. Call them for your HVAC needs.
