Business Details
27 Years
experience
Your Trusted Partner for Spa Maintenance in Sonoma County
Diamond Water Spa Care has been a trusted provider of professional spa maintenance services in Sonoma County since 1999. Founded by Dan Kroh, a former top hot tub sales professional, our family-owned business was established to address the need for specialized, high-quality spa care. We focus exclusively on expert hot tub water maintenance, ensuring clean, balanced water chemistry and exceptional customer service. With over 25 years of combined experience, our team prioritizes reliability, technical expertise, and personalized attention to every client. We serve residential and short-term rental properties across Sonoma County, maintaining strict service standards regardless of usage frequency.Our technicians arrive prepared to handle all maintenance needs, from routine water testing to deep cleaning services. We guarantee consistent service delivery in all weather conditions and maintain transparent communication throughout our engagement. Our commitment to leaving properties in better condition than found reflects our core values of integrity and professionalism. We serve communities including Russian River, Rohnert Park, Cotati, Sebastopol, Petaluma, Healdsburg, Windsor, Santa Rosa, and Sonoma. Our office team ensures seamless scheduling and administrative support to complement our field operations.
Services
Weekly Service
Bi-Weekly Service
Clean Out Service
Extended Service Area
Swim Spa Service
Cold Plunge Cleaning
Water Changes
Details
- Year established: 1999
Highlights and features
- We have over 25 years of combined experience in the hot tub industry
- Our family-owned business prioritizes personalized service and reliability
- Our technicians complete service visits on the first attempt
- We guarantee consistent service delivery regardless of weather conditions
- We maintain strict service standards for both residential and rental properties
What people say
Very friendly
Thorough
Generous with knowledge
Extremely helpful
Experienced
Services
Weekly Service
Weekly hot tub maintenance ensures optimal water quality for frequent users. Our technicians test water chemistry, clean filters, and balance sanitizers to maintain safe soaking conditions. This service includes all necessary chemicals and prevents equipment wear from heavy usage, providing consistent performance for residential and rental properties.
Bi-Weekly Service
Bi-weekly maintenance suits casual hot tub users with minimal chemical exposure. We perform comprehensive water testing, filter cleaning, and sanitizer adjustments during each visit. This service maintains water clarity and equipment longevity while minimizing maintenance costs for homeowners within city water systems.
Clean Out Service
Our deep cleaning service includes complete water drainage, surface sanitization, and filter maintenance. Technicians wipe waterlines, clean control panels, and restart systems to factory specifications. This service restores neglected spas to optimal condition with baseline chemical balancing and equipment diagnostics included in the standard pricing.
Extended Service Area
We provide maintenance for properties outside standard service zones at adjusted rates. This service includes all features of regular maintenance plans with additional travel fees based on distance. Our technicians maintain consistent service quality regardless of location while accommodating rural water supply challenges.
Swim Spa Service
Monthly maintenance for swim spas includes water chemistry management, filter cleaning, and equipment inspection. Our technicians address unique circulation requirements and sanitize systems to maintain safe exercise environments. Service availability depends on location and system specifications, requiring direct consultation for scheduling.
People
Dan Kroh
Owner/Operator
Dan founded Diamond Water Spa Care in 1999 after a decade in the hot tub industry. He transitioned from sales management to direct service provision to address market gaps in professional maintenance. His hands-on approach established the company's reputation for technical excellence and customer satisfaction.
Devon Kroh
Service Technician
Devon joined the family business after observing its growth over decades. He performs maintenance services while learning operational management from his father. His technical skills and customer service focus maintain the company's quality standards across service areas.
Seamus Ramsey
Service Technician
Seamus joined the team in 2024 with prior hot tub industry experience. His attention to detail and work ethic align with our service expectations. As a family-oriented professional, he maintains technical precision while building customer relationships during service visits.
Brittany Wagner
Owner/Office Manager
Brittany transitioned from field service to administrative leadership while retaining ownership of service routes. She manages daily operations and client communications, applying her technical background to ensure service quality. Her dual role bridges customer needs with field operations effectively.
Questions
What service areas do you cover?
We serve Russian River, Rohnert Park, Cotati, Sebastopol, Petaluma, Healdsburg, Windsor, Santa Rosa, Sonoma, and surrounding areas.
What maintenance plans are available?
We offer weekly service for heavy use, bi-weekly service for casual use, and one-time clean outs. Specialized plans exist for swim spas and remote locations.
What's included in regular maintenance?
Services include water testing, filter cleaning, chemical balancing, and equipment inspection. All necessary chemicals are included in standard pricing.
Do you service cold plunge tanks?
We occasionally provide cold plunge maintenance. Contact us directly to confirm availability for your specific system and location.
What are your service fees?
Bi-weekly starts at $85/month, weekly at $140/month, clean outs at $150, and remote areas have additional fees. Detailed pricing appears on our website.
Reviews (4)
Kate S.
Dec 02, 2020
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I wish to express my total satisfaction with this company. There was a glitch with my service and Brittany handled the situation professionally, with outstanding customer service. I started with a total clean out and will be having biweekly maintenance service. I highly recommend this service!
Rob P.
Jun 15, 2020
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If your looking for reliable, friendly, consistent, honest, trouble-free spa maintenance look no further than Diamond Water Spa Care! Mason is great at what he does and always does an amazing job keeping the spa clean and running! The customer service billing side is very simple and a pleasure to work with.
Lisa V.
Sep 28, 2018
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Mason does a great job keeping our jacuzzi clean and has helped trouble shoot problems when ever they come up. They have great customer service too. I highly recommend using them!
Shannon D.
Jun 19, 2018
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Dan is the nicest guy ever, I have a redwood spa so while he was unable to help me due to it's very particular equipment he spent 20mins on the phone with me explaining how best to take care of it, how to drain and clean it if i have to do it myself (which it looks like i do because no one takes care of these old wood tubs) and then gave me the insider secret on buying pool chemicals and when and how much to use! It was seriously like a private lesson in spa care and he did it out of the kindness of his heart. Please give this man your business!
