Business Details
Emergency
services
Trusted Pool Maintenance & Repair Services in Walnut Creek, CA
KC Pool Services is a family-owned and operated business with over 40 years of experience in the construction and service industries. We specialize in providing comprehensive pool and spa maintenance, repairs, and installations for both residential and commercial clients in Walnut Creek and surrounding areas. Our team of certified professionals prioritizes quick response times, dependable service, and the highest standards of professionalism to ensure your pool remains safe, clean, and functional.We offer customizable weekly service plans, including full maintenance and chemical-only services, and provide 24/7 emergency support for urgent issues. With expertise in advanced pool technologies and a commitment to customer education, we aim to simplify pool ownership and enhance your enjoyment of aquatic spaces.
Services
Pool Maintenance
Pool Repairs
Pool Installation
Chemical Service
Emergency Services
Highlights and features
- We have over 40 years of experience in pool construction and service industries.
- Our family-owned business prioritizes personalized, responsive customer service.
- We offer 24/7 emergency repair services for urgent pool issues.
- Our team includes certified professionals with expertise in advanced pool systems.
- We provide transparent, no-contract service plans tailored to client needs.
Associations and certifications
- CPO Certification #CPO-525968
What people say
Prompt service
Professional and kind
Knowledgeable and experienced
Immediate response
Thorough maintenance
Services
Pool Maintenance
Our pool maintenance service includes weekly or bi-weekly chemical balancing, debris removal, equipment inspections, and detailed water testing. We provide all necessary chemicals and document each visit to ensure consistent water quality. Regular maintenance prevents costly repairs and keeps pools safe for families.
Pool Repairs
We diagnose and repair all pool equipment including pumps, filters, heaters, and automated systems. Emergency repairs are available seven days a week, with rapid response times to resolve issues like leaks, electrical failures, or malfunctioning filtration systems.
Pool Installation
We specialize in installing residential and commercial pools, spas, and water features. Our services include site assessment, equipment selection, and integration of smart systems like Hayward OmniLogic for remote pool management via mobile apps.
Chemical Service
This service focuses on precise chemical balancing and water quality management. We test for pH levels, chlorine content, and contaminants, providing necessary adjustments to maintain hygienic swimming conditions without requiring full maintenance visits.
Emergency Services
Available seven days a week, our emergency service addresses critical pool failures like equipment breakdowns, leaks, or unsafe water conditions. We prioritize rapid diagnosis and use advanced tools to restore pool functionality within hours.
People
Kurt Cockrum
Owner/Operator
Certified Pool Operator with over 40 years in the industry, specializing in pool system diagnostics and maintenance. Leads KC Pool Services with a focus on customer education and technical excellence.
Questions
What areas do you service?
We serve Walnut Creek and surrounding communities including Pleasant Hill, Martinez, Lafayette, Orinda, Moraga, Alamo, Danville, and San Ramon.
Do you offer emergency pool repairs?
Yes, we provide 24/7 emergency repair services for urgent pool issues like equipment failures or water contamination.
What maintenance plans are available?
We offer weekly full-service plans (cleaning, chemical balancing, equipment checks) and chemical-only service plans tailored to client needs.
Are your technicians certified?
Yes, our team includes Certified Pool Operators with expertise in modern pool systems and safety standards.
Can you install smart pool systems?
Yes, we install and integrate smart systems like Hayward OmniLogic for remote pool control via mobile apps.
Do you service commercial pools?
Yes, we provide maintenance, repairs, and installations for both residential and commercial pool facilities.
Reviews (5)
Stacy M.
Dec 11, 2021
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This review is way overdue. KC Pool Service was recommended to us by a guy at the Leslie's Pool Supply store in Lafayette right after we had our pool put in 4 years ago. He said this was the only company he felt good about recommending and we have been so happy with KC since hiring them to do our weekly maintenance. They have also done numerous repairs over the years as well and I trust them completely as they are always up-front about costs and providing me with options. If you're looking for an honest pool co that knows what they're doing, KC is the best choice!
Lisah K.
Dec 01, 2021
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KC pool services has been amazing. They are reliable and do an excellent job. They communicate well and have been advisory for us around our pool and spa needs. They have gone above and beyond. They also bring our dog treats and she loves them too!
A. K.
Apr 26, 2021
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I only wish that all businesses took care of folks the way KC pool services does! I had a drainage issue on my pool and the owner talked me through the exact process I needed to get the problem solved he was incredibly backed up schedule wise so he talked me through the entire process free of charge!! Saved my kids summer!! With all the big businesses that don't care about customer service in the marketplace right now it's owners Like the good folks at KC pool that deserve our patronage. Thank you!!!
Gretchen K.
May 28, 2020
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We recently had an issue with a pool light and didn't know what to do. Kurtis from KC Pools responded to my call immediately and came out the next morning. He gave us some very valuable and free advice on our options for the light. He was very friendly and extremely helpful. While we weren't able to use KC Pools because of timing issues, we will be sure to call him when we need additional repair on our pool.
V. R.
Jan 14, 2020
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I'm writing this review on behalf of my mom because she's still catching up on using these apps :)
Kurt saves the day! My mom had unsuccessfully used two other pool service companies to come address a couple issues she had with her pool motor as well as the vacuum. She was given Kurt's card and decided to give it another go. Kurt arrived on time, was extremely professional and kind. He solved the problems on the spot and my moms pools is finally working again! Kurt and the rest of the KC Pool Services Team, can't thank you enough for helping out!
Kurt saves the day! My mom had unsuccessfully used two other pool service companies to come address a couple issues she had with her pool motor as well as the vacuum. She was given Kurt's card and decided to give it another go. Kurt arrived on time, was extremely professional and kind. He solved the problems on the spot and my moms pools is finally working again! Kurt and the rest of the KC Pool Services Team, can't thank you enough for helping out!
