Business Details
21 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Pensacola, FL
Since 2005, Emerald Coast Appliance Repair has been a locally owned and operated provider of comprehensive appliance repair services. Our team of factory-authorized technicians brings decades of combined experience to address repair needs for major brands including GE, KitchenAid, Whirlpool, LG, and Samsung. We prioritize same-day service and in-home diagnostics, ensuring minimal disruption to our clients' routines. Our technicians are licensed, insured, and trained to handle complex repairs across Pensacola, Navarre, Gulf Breeze, and surrounding areas. We maintain partnerships with manufacturers like Bosch and Thermador to guarantee access to genuine parts and extended warranties.Our service model emphasizes transparency, with upfront pricing and detailed explanations of repair processes. We offer labor warranties covering 90 days and honor manufacturer parts warranties, providing clients with confidence in our workmanship. Our commitment to customer satisfaction is reflected in our 24/7 emergency service availability and satisfaction guarantee. We serve residential clients across multiple service areas, maintaining a fleet of fully equipped service vehicles to ensure rapid response times. Our team's expertise extends to diagnostics, installation, and maintenance for over 20 appliance types, including refrigerators, washers, and ovens.
Services
Appliance Repair
Installation
Maintenance
Major Repairs
Same-Day Service
Details
- Year established: 2005
Highlights and features
- We offer factory-authorized repair services for major appliance brands
- Our 24/7 emergency service ensures immediate assistance for critical repairs
- We provide 90-day labor warranties on all installed parts
- Our technicians have combined 23+ years of appliance repair experience
- We service all major appliance types across 7+ local communities
Associations and certifications
- LG
- Frigidaire
- Electrolux
- Bosch
- Thermador
What people say
Prompt service
Professional technicians
Satisfaction guarantee
Transparent communication
24/7 availability
Services
Appliance Repair
We provide comprehensive diagnostics and repair solutions for all major household appliances. Our factory-trained technicians handle refrigerators, washers, dryers, ovens, and more. Each repair includes manufacturer warranty verification and transparent pricing, with parts guaranteed by original equipment manufacturers. Our 90-day labor warranty ensures quality workmanship.
Installation
Our team offers professional appliance installation services for new purchases. We handle measurements, delivery coordination, and proper setup of refrigerators, ranges, and laundry equipment. Our technicians ensure compliance with safety standards and manufacturer specifications for optimal performance and warranty validity.
Maintenance
We provide scheduled maintenance services to extend appliance lifespan and prevent breakdowns. Our maintenance packages include vent cleaning, component inspection, and performance optimization for dryers, refrigeration units, and cooking appliances. Regular maintenance helps maintain manufacturer warranties and energy efficiency.
Major Repairs
Our specialists handle complex appliance failures requiring component replacement or system overhauls. We diagnose and repair critical issues in refrigeration systems, electronic controls, and mechanical assemblies. Our technicians have access to specialized tools and manufacturer technical support for challenging repair scenarios.
Same-Day Service
We prioritize emergency repair requests with same-day technician dispatch. Our rapid response service addresses critical appliance failures affecting food safety, sanitation, or daily operations. Available 24/7, our urgent repair team carries common replacement parts to complete most repairs during the initial visit.
Questions
What types of appliances do you repair?
We repair all major household appliances including refrigerators, washers, dryers, ovens, dishwashers, and icemakers from brands like GE, LG, Whirlpool, and Samsung.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency appliance repair services for urgent situations requiring immediate attention.
What areas do you service?
We serve Pensacola, Gulf Breeze, Navarre, Milton, Pace, Perdido, and surrounding communities in Northwest Florida.
Do you provide warranty coverage?
We honor manufacturer parts warranties and offer a 90-day labor warranty on our repair work.
How quickly can you schedule a repair?
We typically offer same-day service for emergency repairs and schedule routine appointments within 24-48 hours.
Reviews (6)
John Sterling
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality
Drew was prompt, professional, knowledgeable, and cordial. He got our dryer up and running again in no time.
Service:Repair dryer
Drew was prompt, professional, knowledgeable, and cordial. He got our dryer up and running again in no time.
Service:Repair dryer
Denise McLeod
Dec 28, 2021
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Emerald Coast was very responsive when I called with a broken dishwasher. They had a great technician (Drew) come out the next time. He called ahead, was on time, and clearly knew what he was doing. He ordered the needed part right then. As soon as the part arrived, they called me to schedule the final repair the very next day. Drew returned (again calling ahead and on time) and had the dishwasher fixed in no time. I will always call Emerald Coast with any appliance repair needs.
Monica Jareman
Nov 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We have used this company for years. Today was another great service call and repair order. Our technician Todd was great! Professional, friendly and kept looking until he found the problem. He even asked for something to wipe up all our dirt and dust that had collected under the washer! Great company!
Service:Repair washer
We have used this company for years. Today was another great service call and repair order. Our technician Todd was great! Professional, friendly and kept looking until he found the problem. He even asked for something to wipe up all our dirt and dust that had collected under the washer! Great company!
Service:Repair washer
Nancy Hoskins
Nov 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Carter is very professional, polite and knowledgeable. He is pleasant and gets the job done. He gets an A+ !!!! Thank you Carter
Service:Repair refrigerator
Carter is very professional, polite and knowledgeable. He is pleasant and gets the job done. He gets an A+ !!!! Thank you Carter
Service:Repair refrigerator
Hattie Leary
Oct 29, 2021
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This company is top notch! When you call, you actually speak to a very nice live human, but they sctually scheduled a repair person within a couple of business days. Since it was my dishwasher, it was fine. Todd, the repairman was bang on time and communicated arrival in advance.
Todd was professional and super personable to boot. We had to order parts and they came within a few days. ECAR communicates with us every step of the way. That's rare in these days where everything is automated. Love the personal attention ECAR provides. Won't use anyone else.
Todd was professional and super personable to boot. We had to order parts and they came within a few days. ECAR communicates with us every step of the way. That's rare in these days where everything is automated. Love the personal attention ECAR provides. Won't use anyone else.
Charley Scofield
Sep 24, 2021
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This is the 2nd time I have used Emerald Coast Appliance. The technicians are wonderful. Carter was prompt, courteous and efficient. However, I will not be using this company again. The owner, Don, is a rude, inconsiderate boor who has no customer service skills and apparently has no desire for repeat customers. As a customer service representative myself, I get aggravated with customers at times but I would never, in a million years, speak to a customer the way he spoke to me. Since I know he also responded to a neighbor of mine in the same manner, it's obvious this man-child has anger management
