Business Details
25 Years
experience
Trusted Appliance Repair Experts in Daphne, AL
Scotts Appliance Service, founded in 2001 by James Scott, is a family-owned and operated business dedicated to providing exceptional appliance repair services. Originally established in Louisa, VA, the company relocated to Daphne, AL in 2005 and has since expanded its reach across Mobile and Baldwin Counties, as well as Pensacola, FL. Our team of certified technicians brings over 50 years of combined experience, continuously updating their skills to address the latest technological advancements in home appliances. We prioritize punctuality, dependability, and personalized service, treating every customer like family. As a factory-authorized service center for leading brands such as Sub Zero, Thermador, and Electrolux, we ensure repairs meet the highest standards.Our commitment to transparency, honesty, and customer satisfaction has earned us a reputation as a trusted local business with the efficiency of a larger operation. We specialize in repairing refrigerators, washing machines, ovens, dishwashers, dryers, microwaves, and ice machines, offering electronic billing and scheduling for convenience. With a focus on rapid response and guaranteed results, Scotts Appliance Service remains your first call for all appliance repair needs.
Services
Refrigerator Repair
Washing Machine Repair
Oven / Range Repair
Dishwasher Repair
Dryer Repair
Microwave Repair
Ice Machine Repair
Details
- Year established: 2001
Highlights and features
- We are factory-authorized to repair leading appliance brands like Sub Zero and Thermador.
- Our technicians have over 50 years of combined experience in appliance repair.
- We guarantee punctual service and transparent pricing with no hidden fees.
- Electronic billing and scheduling streamline your repair experience.
- We serve Mobile and Baldwin Counties with local expertise and big-city efficiency.
What people say
On time, polite, professional
Miracle worker, saved money
Honest and helpful
Completed job ahead of schedule
Personable technicians
Services
Refrigerator Repair
Our certified technicians specialize in refrigerator repairs, addressing cooling issues, ice maker malfunctions, compressor failures, and electronic problems. We ensure proper temperature maintenance to prevent food spoilage and bacterial growth. Factory-trained for all major brands, we use genuine parts for lasting solutions.
Washing Machine Repair
We diagnose and fix washing machine issues including drainage problems, spin cycle failures, and electronic malfunctions. Our experts handle both traditional and high-efficiency models, ensuring optimal performance and preventing costly damage from improper maintenance.
Oven / Range Repair
Our technicians repair gas and electric ovens/ranges, addressing temperature calibration, control panel failures, and heating element issues. We ensure safe operation and efficient performance for your kitchen's central appliance.
Dishwasher Repair
We resolve dishwasher problems like poor cleaning performance, drainage issues, and electronic failures. Our service includes checking water temperature, detergent dispensing, and proper drying function to restore convenience to your kitchen routine.
Dryer Repair
Our experts fix heating issues, unusual noises, and venting problems in dryers. We emphasize safety by addressing fire hazards from lint buildup and ensure proper venting to maintain efficiency and longevity of your appliance.
People
James Scott
Founder
James Scott founded the company in 2001, bringing over two decades of appliance repair expertise. He relocated the business to Alabama in 2005, growing it into a trusted regional service provider.
Zach
Lead Technician
Zach is a highly skilled technician known for rapid problem-solving and exceptional customer service. His expertise has saved customers thousands in potential appliance replacements through effective repairs.
Ellen
Owner
Ellen manages daily operations and customer interactions, maintaining the company's commitment to friendly, reliable service. Her leadership ensures consistent quality across all repair appointments.
Questions
What areas do you service?
We serve Mobile and Baldwin Counties in Alabama, including Foley and Pensacola.
Are you factory-authorized for appliance repairs?
Yes, we're authorized by Sub Zero, Thermador, Electrolux, and other major brands.
What appliances do you repair?
We repair refrigerators, washing machines, ovens, dishwashers, dryers, microwaves, and ice machines.
Do you offer electronic billing?
Yes, we provide electronic estimates and bills for your convenience.
What if my appliance issue is urgent?
We prioritize rapid response but don't offer 24/7 emergency services.
Are your technicians certified?
Our team has over 50 years of combined experience and factory training.
Reviews (7)
Hope Russo
Dec 06, 2021
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Ellen was so nice on the phone and scheduled our appointment promptly to check out our broken dishwasher (right before Thanksgiving, no less ). The service call fee was reasonable. Our technician, Zack, was prompt, polite, and incredibly transparent with us about what our options were. We ultimately wound up needing to get a new appliance, but I will be using Scott's for our future repair needs!
Tracy Vaillancourt
Oct 13, 2021
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Great local family owned business. Friendly and knowledgeable with my oven and what parts needed to fix it. They saved me from having to buy a new oven. Thank You!
Jennifer Gregory
Sep 27, 2021
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Excellent service! Reginald was courteous and respectful. He worked hard to try to fix our Samsung ice maker in a refrigerator that is 18 months old. Because it is a Samsung, it could not be repaired. My advice - if you have appliance issues call Scott's Appliance Center. If you need a new refrigerator DO NOT buy a Samsung!
Tessie Johnson
Aug 28, 2021
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Person came and obviously did not know anything about Samsung refrigerator even though they were listed as repair for Samsung. He was on the phone while here asking questions to someone. He said it could be one of several things. They said they would come back the next day. Never showed up. The next day we received a zero dollar invoice. We called to ask if they were coming back?? She said she did not understand. She needed to get authorization to order parts and collect the $90 minimum fee. We said we received a zero dollar invoice and had no idea how much parts would cost. The response was an
Rob Malone
May 15, 2021
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While we didn't follow through with the repair of our washing machine (as recommended by Zach the technician due to the parts are no longer available), I still will recommend these guys as they are very professional, prompt, and certainly courteous. If I have appliance issues in the future they will be my first call!
Alabama Onetwo
Dec 07, 2020
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Technician showed up to check the Ice maker on 09/03/2020. He stated that the temperature was too high to make ice at 17 degrees. So, he turned down the temp & said that I'd probably need a new ice maker. I asked him if he would be ordering a new ice maker and he said yes. After waiting a couple or weeks, the ice maker never started making ice so I called them to see if they ordered the ice maker (since I never heard anything) Woman on the phone stated that it was ordered but it hadn't shipped yet. Well, that was over 2 months ago & I still haven't heard a word. Thankfully the ice maker started
Rick P.
Oct 10, 2020
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Our brand new Thermidor refrigerator stopped cooling after only 2 months. Mike serviced the fridge, but unfortunately I had to call him back around 3 in the afternoon. He arrived by 4 and did not leave until 7 in the evening. What I most appreciated about Scotts is that Mikes responsiveness to my call and would not leave until he was satisfied that the fridge was fixed. I have to believe that many repairmen, when you call 3 in the afternoon, would say that they will be there first thing in the morning, but not Mike. I will definitely be using Scotts again for all my appliance repair needs
