Business Details
22 Years
experience
Custom Kitchen Cabinets & Countertops in Bensenville, IL
Founded in 2004, Factory Plaza has established itself as a leading manufacturer of custom kitchen cabinets and countertops in the United States. Based in Bensenville, Illinois, we operate under the brand name American Wood Cabinets and specialize in crafting high-quality cabinetry and countertops tailored to individual client needs. Our team of experienced professionals combines advanced technology with traditional craftsmanship to deliver durable, aesthetically pleasing solutions for residential and commercial spaces. As a direct importer of natural stone, we offer a diverse selection of granite, quartz, quartzite, and marble sourced globally, ensuring affordability without compromising quality. Our 45,000-square-foot facility houses over 2,000 slabs, making us one of the Midwest's largest fabricators.We maintain an A+ rating with the Better Business Bureau and have earned recognition through Angie's List Service Awards, Best of Houzz Awards, and thousands of 5-star reviews. Our commitment to excellence extends to personalized customer service, with a focus on transparency, competitive pricing, and seamless installation. We serve both homeowners and businesses, offering solutions for kitchens, bathrooms, closets, and commercial spaces. With over 20 years of industry experience and a dedication to innovation, Factory Plaza remains a trusted partner for transforming spaces into functional, beautiful environments.
Services
Countertops
Cabinets
Custom Kitchen Design
Stone Fabrication
Cabinet Refinishing
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in custom cabinetry and countertop fabrication.
- Our A+ Better Business Bureau rating reflects our commitment to customer satisfaction.
- We offer over 2,000 5-star reviews as proof of our quality and service excellence.
- Our in-house fabrication ensures competitive pricing and faster turnaround times.
- We provide free estimates and personalized design consultations for all projects.
Associations and certifications
- Better Business Bureau
- Angie's List Service Awards
- Best of Houzz Awards
What people say
5-star reviews
Unbeatable deals
Superior craftsmanship
Expert installation
Timely service
Services
Custom Countertops
Factory Plaza specializes in custom countertop fabrication using premium materials like quartz, granite, quartzite, and marble. Our skilled team ensures precise measurements, seamless installation, and durable finishes tailored to client preferences. With over 2,000 slabs in stock, we offer unmatched variety and competitive pricing for residential and commercial projects.
American Wood Cabinets
Our American Wood Cabinets brand delivers handcrafted, custom-designed cabinetry for kitchens, bathrooms, and storage solutions. Available in 30 standard colors or custom finishes, our cabinets combine functionality with aesthetic appeal. We offer ADA-compliant options and specialized solutions for closets, garages, and home offices.
Stone Fabrication
Factory Plaza provides expert fabrication services for natural stone countertops, including granite, quartzite, and marble. Our state-of-the-art facility ensures precision cutting and polishing, while our global sourcing network guarantees access to rare and exotic stone varieties for unique, high-end installations.
Cabinet Refinishing
We offer professional cabinet refinishing services to restore the beauty of existing cabinetry. Using durable paints, stains, and melamine finishes, our process extends the lifespan of cabinets while updating their appearance. This cost-effective solution is ideal for homeowners seeking a fresh look without full replacement.
Custom Kitchen Design
Our design team collaborates with clients to create functional, stylish kitchens tailored to their lifestyle. From layout planning to material selection, we provide end-to-end solutions including countertops, cabinets, and storage systems. Virtual design tools and in-home consultations ensure precise execution of client visions.
Questions
What materials do you offer for countertops?
We offer quartz, granite, quartzite, marble, and soapstone countertops sourced globally, with over 2,000 slabs in stock for selection.
Do you provide free estimates?
Yes, we offer free estimates through our online form, in-person visits, or by texting photos of your space for accurate pricing.
Are your cabinets customizable?
Yes, American Wood Cabinets are fully customizable with 30 standard colors, custom finishes, and tailored dimensions for any space.
What areas do you serve?
We primarily serve the Midwest, with our Bensenville, IL facility offering direct service to residential and commercial clients nationwide.
How long does installation take?
Most countertop installations complete within 1-2 weeks after measurement, while cabinet projects vary based on customization and scope.
Do you have financing options?
Financing options are available for qualified customers—contact our team for details and application assistance.
Reviews (7)
Tony D.
Feb 01, 2022
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Positive:Punctuality,Quality,Responsiveness
Got my new countertops within a week. I've gotten countertops from this company for various projects over the years and everything has always gone smoothly. My sales person Magda has always been quick to reply and makes sure things get done in a timely manner. Will definitely use them for my upcoming projects.
Services:Stone installation,Worktops
Got my new countertops within a week. I've gotten countertops from this company for various projects over the years and everything has always gone smoothly. My sales person Magda has always been quick to reply and makes sure things get done in a timely manner. Will definitely use them for my upcoming projects.
Services:Stone installation,Worktops
Aydan Hensley
Jan 28, 2022
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Thank you so much to everyone at Factory Plaza especially Magda. We got all new cabinets (with a custom color) and quartz countertops. Everything is absolutely gorgeous! Everyone at the showroom and those that came out to the house for install were very communicative, helpful, and friendly. The process was very smooth. It was about 2 weeks for my custom color to be approved (they sent back the first one themselves that arrived about a week prior), and then it was 3-4 weeks for the cabinets to be finished and arrive to my home. Once cabinets were installed, they came out to measure for the countertops
Robert Sanchez
Jan 15, 2022
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We were doing our kitchen counters with a matching backsplash and I cannot recommend Factory Plaza enough! After doing a lot of research and gathering prices- Factory Plaza struck gold. Not only was the staff very friendly and helpful but we were able to get the lowest pricing across the board for beautiful quartz slabs!
Kevin B. is your guy. We knew our estimated measurements which always helps in these sort of projects. In our visit we sorted through all their options and in less than a month we had our kitchen counters and backsplash both measured and installed. Mind you, this was all done
Kevin B. is your guy. We knew our estimated measurements which always helps in these sort of projects. In our visit we sorted through all their options and in less than a month we had our kitchen counters and backsplash both measured and installed. Mind you, this was all done
Steve Weirich
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I recently renovated my kitchen with custom cabinets from Factory Plaza. My sales consultant, Kevin Burkhardt, made the whole process easy and enjoyable. His professionalism and expertise was exactly what my wife and I were looking for. I highly recommend Factory Plaza and I suggest you ask for Kevin when you stop in.
Services:Cabinet design,Custom cabinets
I recently renovated my kitchen with custom cabinets from Factory Plaza. My sales consultant, Kevin Burkhardt, made the whole process easy and enjoyable. His professionalism and expertise was exactly what my wife and I were looking for. I highly recommend Factory Plaza and I suggest you ask for Kevin when you stop in.
Services:Cabinet design,Custom cabinets
Kevin Veloso
Dec 29, 2021
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Positive:Professionalism,Quality,Value
Needed to do some kitchen work with counter tops! Staff here was knowledgable, friendly, and professional! My wife and I worked with Ryan. We're both fresh faced with this kind of stuff and he held our hand throughout the process, step by step, went above and beyond, and kept things light and fun. 10/10 will work with them again.
Needed to do some kitchen work with counter tops! Staff here was knowledgable, friendly, and professional! My wife and I worked with Ryan. We're both fresh faced with this kind of stuff and he held our hand throughout the process, step by step, went above and beyond, and kept things light and fun. 10/10 will work with them again.
Lidiya Golub
Dec 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great customer service. Very helpful staff, especially my guy Kevin. Went above and beyond to accommodate my kitchen requirements. Fixed any issues that arose during the process. And definitely great quality product!
Great customer service. Very helpful staff, especially my guy Kevin. Went above and beyond to accommodate my kitchen requirements. Fixed any issues that arose during the process. And definitely great quality product!
Anabel Dencas
Dec 14, 2021
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Positive:Professionalism
I was shopping for kitchen cabinet and I ended up in factory plaza. I have no experience in the area but Ryan make it really easy for me. he was super knowledgeable and had a lot of patience to match my needs. Really appreciate it and I will recommend him.
Service:Cabinet design
I was shopping for kitchen cabinet and I ended up in factory plaza. I have no experience in the area but Ryan make it really easy for me. he was super knowledgeable and had a lot of patience to match my needs. Really appreciate it and I will recommend him.
Service:Cabinet design
