Business Details
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Your Trusted Partner for Water Damage Restoration in Johns Creek, GA
At SWF Water Damage, we operate as a family-owned and operated water mitigation company dedicated to rapid response times, precise estimates, and expert restoration services. Since our founding, we have prioritized personalized support and comprehensive solutions that distinguish us from larger restoration firms. Our team employs the most advanced water removal and drying technologies, ensuring efficient mitigation of residential and commercial water damage. We specialize in flood cleanup, water leak repair, basement leak repair, and structural restoration, utilizing scientific drying principles to prevent secondary issues like mold.Our commitment to continuity extends through every phase of the process, from emergency water removal to insurance documentation. By partnering with trusted flooring restoration specialists like Shadow Wood Flooring, we deliver complete property recovery with consistent follow-through. Our approach balances technical expertise with client-focused service, making the restoration experience less stressful while maintaining strict adherence to industry standards and client satisfaction.
Services
Water Damage Restoration
Flood Cleanup
Basement Leak Repair
Ceiling Water Damage
Emergency Water Removal
Highlights and features
- We offer family-owned personalized support from start to finish
- Our rapid response team arrives promptly for 24/7 emergencies
- We utilize advanced water extraction and scientific drying technologies
- Our Xactimate software expertise streamlines insurance claim processes
- We coordinate with trusted flooring restoration specialists for complete solutions
Services
Water Damage Restoration
Comprehensive restoration services address water damage from floods, leaks, or plumbing failures. Our technicians use industrial-grade equipment for rapid water extraction followed by scientific drying processes. We document all stages for insurance claims while repairing structural damage to floors, walls, and ceilings.
Emergency Water Removal
Available 24/7 for urgent water emergencies, our rapid response team mitigates damage within hours. We employ truck-mounted extractors and submersible pumps for flooded basements or commercial properties, prioritizing safety and minimizing structural risks.
Basement Leak Repair
Specialized solutions for basement water intrusion include leak sealing, drainage system installation, and humidity control. We identify moisture sources through moisture mapping then implement permanent fixes using commercial-grade waterproofing materials.
Ceiling Water Damage
We address ceiling collapses from water saturation by removing damaged drywall, drying structural framing, and restoring finishes. Our process prevents mold growth using antimicrobial treatments while matching existing textures and paint for seamless repairs.
Flood Cleanup
Post-flood services include debris removal, content cleaning, and structural drying. We use thermal imaging for hidden moisture detection and employ air scrubbers to reduce airborne contaminants, restoring properties to pre-loss conditions.
Questions
How quickly can SWF respond to water emergencies?
Our 24/7 rapid response team arrives within 2 hours of your call for urgent water damage situations.
What areas do you service?
We serve Johns Creek and the entire North Metro Atlanta region for residential and commercial water damage.
Do you work with insurance companies?
Yes, we use Xactimate software for accurate documentation and directly coordinate with insurance adjusters during claims processing.
How long does the drying process take?
Most properties require 3-5 days of continuous drying using industrial air movers and dehumidifiers for complete moisture removal.
What prevents mold growth after water damage?
Our scientific drying method reduces humidity below 40% while applying EPA-registered antimicrobials to inhibit mold development.
Can you restore damaged flooring?
We partner with Shadow Wood Flooring specialists for hardwood restoration and replacement services as part of comprehensive restoration projects.
Reviews (5)
Mary Falvey
Dec 04, 2020
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Pedro and his team did an awesome job taking care of the water damage I experienced. SWF installed new floors in February, 2018. When I notified them of possible water damage in November, 2020, Pedro came out and assessed the damage and we agreed on the best way of remediation. I am 100% satisfied with the results and will continue to call SWF for all of my flooring/water damage needs. Thank you Pedro and Miranda !!
Shaw Davis
Nov 17, 2020
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Great company to work with, throughout the whole process I was impressed with the professionalism and the response with my water damage. The Inspector who came to my house knew exactly what to do when came across what he saw also the technicians as well. Thank you SWF for taking care of my issues and give me a peace of mind. This guys are great to work with!!!
Joanne Kimberley
Nov 11, 2020
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I can't say enough good things about SWF Water Damage! They were prompt and took care of my water damage problem perfectly. The customer service I received was excellent, they were a pleasure to deal with. I highly recommend them for any water damage issues you may have. I will also be using their sister company Shadow Wood Flooring to replace my damaged flooring since I was so impressed with their workmanship.
Jessica Ortiz Torres
Sep 29, 2020
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Positive:Professionalism,Punctuality,Responsiveness
Their was a water leak in our kitchen right before Christmas and they came out quickly and completed the water mitigation process. Anytime we had questions, they responded promptly and were very helpful during this stressful time.
Service:Water damage cleanup
Their was a water leak in our kitchen right before Christmas and they came out quickly and completed the water mitigation process. Anytime we had questions, they responded promptly and were very helpful during this stressful time.
Service:Water damage cleanup
Thiago Lima
Jun 17, 2020
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Came home after working all day to carpets completely soaked, upon investigating I realized that my hot water tank had burst. I called SWF Water Damage and in no time and they arrived. They were very friendly and professional after assessing the situation they began to start the clean up process. Removing base boards, pulling up carpets, and investigate everything for water damage. I have to say they not only did a great job but they kept reassuring me that everything was going to be ok. The tech came on day 2 to check how things were responding and he informed me of his concerns. SWF Water Damage
