Business Details
11 Years
experience
Customizable Turbo Spas and Swim Spas in Fair Oaks, CA
Blue Lagoon Spas was founded in 2015 as a family-owned business committed to providing high-quality, customizable spa solutions. Our owner, John Hampton, brings over 15 years of industry expertise, ensuring every product meets rigorous standards for performance and durability. We specialize in factory-direct Turbo Spas and Swim Spas, offering energy-efficient models certified by ETL and California Energy Rating systems.Our approach prioritizes customer satisfaction through a pressure-free environment, in-house installation, and personalized customization options tailored to individual preferences. With a focus on transparency and integrity, we maintain direct oversight of all projects, ensuring exceptional service and long-term client relationships.
Services
Turbo Spas
Swim Spas
Custom Spas
Spa Installation
Spa Repair
Energy-Efficient Spas
ETL Certified Spas
In-Ground Spas
Above-Ground Spas
Spa Accessories
Details
- Year established: 2015
Highlights and features
- We offer 15+ years of expertise in spa design and installation.
- All spas are ETL-certified and California Energy Rated for efficiency.
- Customization options available without premium pricing.
- In-house installation and repair services ensure quality control.
- Family-owned with a commitment to transparent, pressure-free service.
Associations and certifications
- ETL
- California Energy Commission
What people say
Excellent service
Knowledgeable staff
No pressure
Quality products
Great experience
Services
Turbo Spas
Turbo Spas are premium, customizable hot tubs built with advanced technology for energy efficiency and durability. Designed for both above-ground and in-ground installations, these spas feature ETL certification and California Energy Ratings. Customers benefit from personalized options like LED lighting, upgraded electronics, and multiple seating configurations to suit diverse lifestyles.
Swim Spas
Swim Spas combine relaxation with exercise, offering spacious designs for swimming, hydrotherapy, and socializing. Available in models like the Eco-16 and Platinum Dual Temp, they include features such as stainless steel jets, ozone purification, and heavy insulation. Ideal for backyard use, these spas provide year-round functionality with dual-temperature zones and energy-efficient operation.
Spa Installation
Professional installation services ensure seamless integration of spas into residential or commercial spaces. Our team handles all aspects, from site preparation to electrical and plumbing connections, adhering to local codes. In-house expertise guarantees proper setup for both above-ground and in-ground models, minimizing delays and ensuring long-term performance.
Spa Repair
Comprehensive repair and maintenance services keep spas operating at peak efficiency. Our technicians address issues like pump malfunctions, electrical problems, and insulation leaks using genuine parts. Regular maintenance plans extend equipment lifespan and maintain warranty validity, providing peace of mind for spa owners.
Custom Spas
Customization options allow clients to design spas that match their aesthetic and functional needs. Choices include color schemes, siding materials, audio upgrades, and lighting features. This service ensures no additional costs for modifications, enabling personalized luxury without compromising affordability or quality standards.
People
John Hampton
Owner
John Hampton, a Northern California native, has over 15 years of experience in the spa industry. He founded Blue Lagoon Spas in 2015 to provide high-quality, customizable spa solutions. His expertise in spa mechanics and commitment to customer service drive the company's focus on transparency and reliability.
Questions
Do you offer customization options for spas?
Yes, we provide full customization for all spas, including lighting, color choices, and electronics upgrades at no extra cost.
Are your spas energy efficient?
All Turbo Spas and Swim Spas are California Energy Rated and ETL certified for energy efficiency, reducing utility costs.
What areas do you serve?
We serve the entire Sacramento area, including Fair Oaks, with local delivery and installation services.
Do you provide installation and repair services?
Yes, we offer in-house installation and repair services to ensure quality control and long-term spa performance.
What warranties are available?
Turbo Spas come with a 3-year equipment warranty and 10-year structural warranty for added peace of mind.
Can I visit your showroom?
Our showroom in Fair Oaks, CA, is open by appointment Tuesday through Friday and Saturday from 10 AM to 2 PM.
Videos
Reviews (5)
Tamara C.
Mar 17, 2021
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Had a 4pm appointment to see a spa made via Facebook messenger. Got off work, went across town no one was there, called no answer, left text and FB message no response back. Then someone Rachael called.(She was very nice) was not aware we had an appointment, she asked me to hang tight and she would call me back. She calls back something came up with John, could I come tomorrow? No sorry I work and plans in the evening. John could have easily gone on FB messenger and let me know something came up, it would have been fine. But to not let me know, waste my gas, get my kids excited, waste my time
Bass Hole
Feb 23, 2021
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Bought a used spa ..... John had issues with staying heated since day one.... he claimed it was normal... after a year spa quit working and sent him multiple messages and called the business he has yet to call me back... when I bought he he said hey if you have any issues Ill come check it out and you can just pay parts.... I have yet to get a call back horrible way to run a business in my book... especially a spa that was supposedly used in a Model home and never really used
Nancy E.
Jan 21, 2021
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We try to support local businesses as much as possible. After doing some shopping and checking out the posted reviews we decided to buy a new spa from Blue Lagoon in Fair Oaks. We were told it would be 6-8 weeks until delivery. After 10 weeks (with no updates from them)
we contacted Blue Lagoon. We were advised that there was a delay due to demand and parts and
Co-vid. Those are legitimate excuses. Our complaint is that we received No further communication from them regarding the delay.
Finally(16 weeks after purchase) we received a call that they were ready to deliver. Delivery was fine
we contacted Blue Lagoon. We were advised that there was a delay due to demand and parts and
Co-vid. Those are legitimate excuses. Our complaint is that we received No further communication from them regarding the delay.
Finally(16 weeks after purchase) we received a call that they were ready to deliver. Delivery was fine
Shelby M.
Dec 26, 2020
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Extremely frustrated with my experience with this company! Lied about the age of the hot tub, delivered it to us and it doesn't even work. We called, texted, and I even found the owner John on Facebook! He replied when I initially asked if he was the owner then once he realized who I was he hasn't responded since even after I shamelessly sent several more messages. It's even more frustrating because of facebooks feature that shows when they were last on and he is always on!!!!
Mark M.
Dec 26, 2020
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We purchased a used spa from blue lagoon and we were happy with the experience until it was delivered. They delivered a broken hot tub. We called multiple times and they never returned our call. We finally called a repair company to fix the tub. After further inspection it needs a new heater, pump and sensors. Although they told us it went through a reconditioning process. They also told us it was 3-4 years old. We have now verified that the tub is 9 years old. We have now called, text and Facebook messages the store. We have had no response for 10 days. This is a simple fix and would be a simple
