Business Details
Your Trusted Pool Service Experts in Pearland, TX
Mirror Image Aquatics is a family-owned and operated full-service pool company dedicated to providing exceptional service since our founding. Our certified professionals specialize in weekly maintenance, equipment repairs, pool remodeling, and chemical delivery services across Pearland, Manvel, Friendswood, League City, and Rosharon. We hold multiple industry certifications including IPSSA, NFPS/PHTA, and Texas Pool School credentials, ensuring technical expertise and adherence to safety standards. Our mission prioritizes customer satisfaction through transparent communication, professional training programs, and personalized service approaches. We maintain strict quality control by requiring all technicians to complete certification exams before servicing client properties.Our comprehensive offerings include water chemistry analysis, equipment installation, leak detection, and educational pool school sessions for new owners. We operate with full transparency regarding pricing structures and service expectations, maintaining open communication channels through our PoolTrac reporting system. Our team's extensive experience in pool maintenance and construction allows us to provide informed guidance during pre-build consultations and remodeling projects. We demonstrate our commitment to quality through regular equipment upgrades and specialized services like calcium deposit removal and plaster restoration. Our business model combines technical expertise with personalized service to create lasting client relationships built on trust and reliability.
Services
Pool Cleaning
Equipment Repair
Pool Remodeling
Chemical Delivery
Leak Detection
Pool Inspections
Water Testing
Plaster Restoration
Pool School
Equipment Installation
Highlights and features
- We employ certified pool professionals with extensive industry training
- Our family-owned business prioritizes personalized service and transparency
- We offer comprehensive services covering all pool maintenance and repair needs
- Our PoolTrac system provides detailed service reports with GPS verification
- We maintain strict quality control through technician certification requirements
Associations and certifications
- IPSSA
- Texas Pool School
- NFPS/PHTA
- TDLR
Services
Weekly Pool Cleaning
Our certified technicians perform comprehensive weekly cleanings including debris removal, chemical balancing, and equipment inspection. We use professional testing equipment to maintain optimal water chemistry and provide detailed service reports through our PoolTrac system. This service includes GPS-verified documentation with before-and-after photos of each visit.
Pool Equipment Repair
We diagnose and repair all pool equipment including pumps, filters, heaters, and automation systems. Our certified technicians handle underground leak detection using pressure testing and sonar equipment. We provide transparent pricing with labor charges reduced for weekly maintenance customers.
Pool Remodeling
Our remodeling services include plaster restoration, tile replacement, deck repairs, and equipment upgrades. We work with insured subcontractors to execute full pool redesigns or address specific maintenance issues. Our team provides guidance on material selection and cost-effective improvements during pre-construction consultations.
Pool School
We offer personalized training sessions covering equipment operation, water chemistry, and maintenance techniques. Certified instructors identify and label all pool components while explaining maintenance requirements and safety protocols. This service includes follow-up phone support for ongoing assistance.
Pool Inspections
Our certified inspectors evaluate pool condition and equipment compliance for property transactions. We provide detailed reports outlining code compliance status and necessary repairs. This service helps buyers understand maintenance requirements and sellers prepare pools for resale.
People
Troy Bowzer
Owner
Certified pool industry professional with multiple credentials including IPSSA certification and Texas Pool School instructor experience. Served as Vice President of IPSSA West Chapter for five years.
Olivia Barnes-Bowzer
Owner
Co-owner managing business operations and customer service initiatives. Works closely with clients to ensure satisfaction with all service offerings.
Brittney C.
Office Customer Service
Handles customer service inquiries and accounting operations. Provides support for scheduling and service coordination.
Michael C.
Senior Pool Tech
Certified technician with IPSSA credentials and TDLR licensing. Specializes in water chemistry and equipment maintenance services.
Mike S.
Senior Pool Tech
Experienced technician providing installation and repair services. Holds IPSSA certification for technical operations.
Questions
What pool services do you offer?
We provide weekly cleaning, equipment repair, remodeling, chemical delivery, pool school sessions, and inspection services for residential pools.
Are your technicians certified?
All technicians must complete certification exams and hold credentials from IPSSA, Texas Pool School, or NFPS/PHTA before servicing client properties.
Do you offer emergency services?
We operate during standard business hours Monday-Friday and do not provide after-hours emergency services.
How do you handle pricing?
We charge hourly rates for repairs with a one-hour minimum. Weekly maintenance customers receive reduced labor charges, and larger projects receive detailed quotes.
What areas do you serve?
We serve Pearland, Manvel, Friendswood, League City, Rosharon, and surrounding areas in Texas.
Do you offer chemical delivery?
Yes, we deliver pool chemicals and cleaning equipment with flat-rate delivery fees based on zip code.
Reviews (7)
Cristina Jones
Aug 21, 2021
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This company is fantastic! They are so knowledgeable about pool & spa maintenance and repairs. Beyond that, they are simply good and caring, people. Theyve been caring for our pool for nearly a decade while weve been stationed out of state, and we cant imagine trusting the pool with anyone else. Their communication is amazing, and they always go above and beyond to help. Thank you!!
Jason Mauser
Dec 10, 2020
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The people at Mirror Image Aquatics are amazing! I went all over town looking for a part for my pool pump right before Memorial Day and was told it would be 2-3 weeks to get the part. Within hours of calling Mirror Image Aquatics, their tech arrived with the parts, had them installed and had my pool up and running again! Ill never waste time working with any other company for my pool.
Richard Gaffen
Jan 03, 2020
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I was quoted a horribly high price and spent three weeks trying to communicate with them that the job was not that involved and to just charge me for the time it takes to do the job. I was even willing to pay a 2 hour minimum at 135 an hour even if it took them 30 minutes. They came back today with a 6 hour minimum. That was three weeks later after I did all of the footwork for them. Completely unfair and not customer oriented at all.
Chris Hyde
Sep 10, 2019
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I got ripped off by my regular guy and Mirror Image aquatics saved the day. Troy came in and cleaned up the mess left behind by the previous person. He had my pump rewired and running in no time. The office staff were top notch, communication was great, and the pricing reasonable. I would not hesitate to use them again.
Joanna Browne
Aug 02, 2019
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These people are awesome. They came out right away and addressed our spa issue. Troy was thorough in pinpointing the issue and explaining to my husband what exactly needed done. He said it was a simple fix we could do ourselves and even waived the service fee. They are honest and reliable and knowledgeable. I would highly recommend them to anyone needing pool or spa repairs.
Tracey Linn Likens
Jul 30, 2019
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These folks work hard and get the job done right. Their finished product is just gorgeous and no job is too big or too elaborate. The follow up care is great, and they go out of their way to put a smile on your face. Troy keeps the pace going strong in the field, and Olivia Ann takes no mess from suppliers, especially on custom jobs. You come first with them.
Jesse Johnston
Nov 16, 2017
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Troy, Mark and Joy are fantastic to work with. They make taking care of our pool easy so that we can spend more time enjoying it.