Business Details
32 Years
experience
Emergency
services
Trusted Water, Fire, and Mold Restoration Services in Olympia, WA
Ace Flood Response has been a trusted leader in water, fire, and mold remediation services across the Pacific Northwest for over 30 years. Our team of certified technicians combines extensive industry experience with state-of-the-art technology to deliver efficient, customer-focused solutions for residential and commercial properties. As preferred vendors for major insurance companies, we streamline claims processes by billing directly, ensuring minimal stress for clients during critical times.Our commitment to excellence is reflected in our 24/7 emergency response, comprehensive restoration processes, and dedication to restoring properties to pre-damage conditions. With locally owned operations in Olympia, WA, we prioritize transparency, ethical practices, and personalized service to build lasting trust within our community.
Services
Water Damage Remediation
Fire Restoration
Mold Remediation
Commercial Remediation
Sewage Cleanup
Structural Drying
Debris Removal
Insurance Claim Coordination
Post-Construction Cleanup
Emergency Board-Up
Details
- Year established: 1994
Highlights and features
- 24/7 emergency response for urgent restoration needs
- IICRC-certified technicians with advanced training
- Direct insurance billing to simplify claims processes
- 30 years of proven experience in remediation services
- Customer-centric approach prioritizing transparency and satisfaction
Associations and certifications
- IICRC Certified
What people say
24/7 emergency response
Certified technicians
Direct insurance billing
Thorough mold removal
Customer-centric approach
Services
Water Damage Remediation
Our water damage remediation service addresses emergencies caused by floods, broken pipes, or sewage leaks. Using advanced extraction and drying equipment, we remove standing water, prevent mold growth, and restore structural integrity. Certified technicians follow a four-step processidentify, evaluate, mitigate, and restoreto ensure properties return to pre-damage conditions while coordinating directly with insurance providers for seamless claims processing.
Fire Restoration
Fire restoration services include debris removal, smoke odor elimination, and structural repairs for residential and commercial properties. Our team secures damaged areas, conducts thorough cleaning of contents, and utilizes ozone treatments to neutralize odors. We handle full reconstruction needs while maintaining transparent communication with clients and insurers throughout the recovery process.
Mold Remediation
Mold remediation involves identifying moisture sources, containing affected areas, and safely removing contaminated materials. Our certified technicians use HEPA filtration systems and antimicrobial treatments to eliminate spores, followed by structural drying to prevent future growth. We provide free inspections and prioritize non-toxic methods to ensure a healthy living or working environment.
Commercial Remediation
Commercial remediation services minimize downtime for businesses affected by water, fire, or mold damage. We offer 24/7 emergency response, content cleaning, and reconstruction while adhering to industry-specific safety standards. Our team coordinates with insurance adjusters to ensure comprehensive coverage and expedite the return to normal operations for offices, retail spaces, and industrial facilities.
Insurance Claim Coordination
We streamline insurance claims by directly billing providers and managing documentation for water, fire, and mold damage cases. Our team works as preferred vendors for major insurers, ensuring accurate assessments, transparent pricing, and compliance with policy requirements to reduce client financial stress during restoration projects.
Questions
What types of emergencies does Ace Flood Response handle?
We specialize in water damage, fire restoration, mold remediation, sewage cleanup, and commercial property emergencies with 24/7 response capabilities.
How does insurance billing work with Ace Flood Response?
We bill insurance companies directly as preferred vendors, minimizing out-of-pocket expenses and simplifying claims documentation for clients.
Can Ace Flood Response handle large-scale commercial damage?
Yes, we provide comprehensive commercial remediation services for offices, retail spaces, and industrial facilities with minimal operational disruption.
What certifications do your technicians hold?
Our team includes IICRC-certified professionals trained in water extraction, fire damage restoration, and mold remediation best practices.
How quickly can you respond to an emergency?
Our 24/7 emergency team typically arrives within hours of initial contact to begin mitigation and prevent further property damage.
Do you offer free inspections for mold or water damage?
Yes, we provide complimentary mold inspections and moisture assessments to identify hidden risks and develop targeted remediation plans.
Reviews (3)
Elaine Robinson
Dec 13, 2018
Report
I called Ace when workers found a huge belly of water under my house -- turned out the shower drain had never been properly bolted down and had been leaking for some time. Ace drained, dried and assured we had no nasty mold or mildew growth and re-insulated my crawlspace. I HIGHLY recommend calling Ace when you have any water, sewer, mold, or fire issues. They are on call 24x7 so no need to freak out! They work with insurance to assure you get the most out of your claim as well.
Jaron Church
May 15, 2018
Report
My hot water tank had been slowly leaking for a while before I finally noticed it. When I called this company, the owner himself came out to assess the damage. Paul was very upfront front about the process and explained what my insurance company would likely cover, so there were no surprises which was a huge relief. He was able to get a crew of techs to my house right away and sealed off the damaged areas so that no other area in the house got messy at all. They had to remove some flooring and cabinets but by the time it was all put back together it looked like it didnt even happen. Glad I chose
Amanda Utecht
Mar 05, 2018
Report
These guys are the best! Honest, kind, and hardworking. They treated my Dad with compassion and respect. The kitchen looks amazing!
