Business Details
49 Years
experience
Luxury Inground Pool Design in Northern Virginia
Town & Country Pools, founded in 1977, has dedicated over four decades to crafting luxury inground pools, hot tubs, and infinity edge designs across Northern Virginia, Maryland, and Washington DC. With a portfolio of 2,600+ custom residential projects, our reputation for excellence stems from a commitment to quality craftsmanship, personalized service, and innovative design. Our team of award-winning professionals, including certified designers and experienced technicians, prioritizes client satisfaction through transparent communication and meticulous attention to detail.Recognized with 28 national medals and 30 local awards, we integrate pools and landscapes into cohesive outdoor masterpieces. Our services extend beyond construction to include renovations, maintenance, and repairs, ensuring long-term value for every client. Customer testimonials consistently highlight our responsiveness, expertise, and ability to transform visions into functional art, solidifying our position as a trusted industry leader.
Services
Inground Pool Design
Pool Renovations
Pool Maintenance
Hot Tub Installation
Pool Covers
Details
- Year established: 1977
Highlights and features
- 40+ years of expertise in luxury pool construction and design
- Award-winning team with 28 national medals and 30 local recognitions
- Comprehensive services from design to maintenance under one roof
- Customer-first approach with personalized project management
- Proven track record of 2,600+ successful residential installations
Associations and certifications
- Association of Pool & Spa Professionals
What people say
Top notch owner
Treated like family
Seamless process
Sparkling clean results
Professional and responsive
Services
Inground Pool Design
Our custom inground pool design service transforms backyards into personalized oases. With 40+ years of experience, we create tailored blueprints integrating client visions with practical considerations like zoning regulations and landscape features. Our designers collaborate closely with homeowners to select materials, shapes, and accessories that reflect individual lifestyles, from classic rectangles to freeform infinity pools. The process includes site assessments, 3D renderings, and budget planning to ensure seamless execution.
Pool Renovations
Revitalize aging pools with our comprehensive renovation services. We address structural repairs, surface resurfacing, equipment upgrades, and aesthetic enhancements to modernize functionality and appearance. Our team specializes in integrating energy-efficient systems like saltwater chlorinators and LED lighting while maintaining structural integrity. Renovation projects include replastering, tile replacement, coping upgrades, and adding safety features such as automatic covers, extending the lifespan and enjoyment of existing pools.
Pool Maintenance
Ensure year-round pool readiness with our maintenance programs. Weekly and bi-weekly services include chemical balancing, filtration system checks, debris removal, and equipment inspections to prevent costly repairs. Technicians use premium chemicals and advanced testing methods to maintain water clarity and safety. We also offer seasonal openings, closings, and winter watch services to protect investments during off-seasons, minimizing algae growth and equipment damage through proactive care.
Hot Tub Installation
Elevate outdoor living with luxury hot tub installations. Our experts design and integrate energy-efficient spas complementing existing pools or standalone settings. Services include site preparation, electrical and plumbing connections, and selection of features like hydrotherapy jets and smart controls. We offer Fusion Soft salt systems for gentle water care and iAquaLink remote management, ensuring comfort, durability, and ease of operation for residential clients seeking relaxation solutions.
Pool Safety Covers
Enhance safety and reduce maintenance with premium pool cover solutions. We install automatic safety covers meeting ASTM standards, manual mesh covers for winterization, and solid vinyl options for debris protection. Our systems include Loop-Loc winter covers anchored to decks and energy-saving solar covers that retain heat. Professional installation ensures proper fit and functionality, while annual servicing maintains mechanical components, providing peace of mind and extending cover longevity for residential pools.
People
Burton Gray
President and Owner
With 38 years of leadership, Burton Gray oversees operations and client relations. His hands-on approach ensures quality control across all projects, from initial design to final execution. Recognized for exceptional customer service, he has grown the company into a regional leader through integrity-driven practices and technical expertise in pool construction.
Fred Welther
Vice President and Director of Field Operations
Leading field operations since 2001, Fred Welther manages project timelines and workforce coordination. His 23-year tenure ensures adherence to safety standards and construction best practices. He mentors technicians while maintaining direct client communication, guaranteeing seamless project delivery for complex pool installations and renovations.
Michele Ament
Director of Design/Sales
As lead designer since 2008, Michele Ament translates client visions into award-winning pool concepts. She conducts initial consultations, creates design proposals, and guides clients through material selections. Her expertise in spatial planning and aesthetic integration has contributed to the company's reputation for creating cohesive outdoor environments.
Gene
Quality Control Technician
With 26 years of service, Gene ensures construction standards meet company specifications. He conducts inspections at key project stages, addressing technical issues and verifying compliance with design plans. His meticulous attention to detail maintains the company's high-quality benchmarks across all completed installations.
Bill Service Manager
Service Manager
Overseeing maintenance operations since 2014, Bill coordinates technician schedules and client service requests. He troubleshoots equipment issues and implements repair solutions, ensuring prompt resolution of client concerns. His team manages seasonal openings and closings, maintaining consistent service quality for long-term clients.
Questions
What services does Town & Country Pools offer?
We provide inground pool design, construction, renovations, maintenance, and hot tub installations. Our services also include pool covers, equipment upgrades, and seasonal openings/closings.
Do you service existing pools from other builders?
Yes, we offer renovation and maintenance services for pools originally built by other companies, including equipment repairs and aesthetic upgrades.
What areas do you serve?
We operate in Northern Virginia, Maryland, and Washington DC, with over 40 years of experience serving these regions.
Are financing options available?
While not explicitly stated, we recommend contacting our team directly to discuss potential financing arrangements for large-scale projects.
What pool types do you specialize in?
We specialize in gunite/concrete pools with custom designs including rectangle, freeform, infinity edge, and Grecian/Roman styles.
How do you handle permits and regulations?
Our team manages the permit process, ensuring all designs comply with local zoning laws and homeowners association guidelines during the planning phase.
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Reviews (6)
Tim Smith
Jul 23, 2021
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Town and Country Pools is a locally owned company that is Family operated and supported by an outstanding Team of Honest and competent employees!
Asif S.
May 08, 2021
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I hired Town & Country to build my pool in 2012 and have been using them for the past 6 years for all services, including repairs, weekly maintenance, opening/closing as well as repairs to the ancillary equipment like the heater, lights and vacuum. In 2018, they did a terrible job of opening AND closing the pool. They made a huge mess and wrecked my landscaping. Full disclosure, it was pouring down rain both times, but that doesn't give them the right to do a sub-standard, unprofessional job. I only complained to them when it happened twice in a row. All I wanted was an apology, but they did not
Laura Clapsaddle
Jan 09, 2021
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Weve been using T and C pools for our weekly service for years! They always go the extra mile making sure our patio looks party ready and our pool is sparkling clean when they leave. We recommend their services highly.
Mona Abuhamda
Oct 28, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Town and Country Pools were recommended via word of mouth. Our experience from beginning to end was amazing. They made the process feel seamless with very little disruption. They were efficient, gracious and responsive. They continue to maintain our beautiful pool and we continue to be grateful that we chose them.
Town and Country Pools were recommended via word of mouth. Our experience from beginning to end was amazing. They made the process feel seamless with very little disruption. They were efficient, gracious and responsive. They continue to maintain our beautiful pool and we continue to be grateful that we chose them.
Mark Koenig
Aug 13, 2019
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Our overall experience, in fact our ENTIRE overall experience was of the highest quality due to their friendly, accommodating and responsive approach to their clients. They treated us like family. And thats the way weve always treated the clients with whom we do business. A quality organization is worth sticking with. They they not only helped us design and build our pool, but continue to care for it fives years on. We wouldnt have anyone else touch it.
Geoffrey Pohanka
Aug 31, 2017
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I have used this company for years to open and close my pool. This year they really let me down. I have a coverstar pool cover which the cord broke. This happens periodically. Town and Country doesnt do work for pool covers so they referred me to Coverstar in Frederick. Coverstar doesnt return phone calls or e-mails. When I told Town and Country this, they admitted they had problems with Coverstar. Why refer me to a company that you do not have confidence in? Well eventually Coverstar came to the home, gave me a quote to replace the entire cover, and didnt fix the cord. My cover is fine though
