Business Details
28 Years
experience
Your Trusted HVAC Partner in Hillsborough, NC
Tri-Tech Service has been a family-operated HVAC, electrical, plumbing, and refrigeration business since 1998. Founded by Donald Kearns and joined by his son Matthew in 2011, we prioritize exceptional customer service rooted in honesty and trust. Our team treats every client like family, ensuring personalized attention to every project. With decades of combined experience, we adhere strictly to state code requirements while maintaining a craftsmans commitment to quality. We serve Hillsborough and the Triangle area, focusing exclusively on existing clients to uphold our reputation for reliability.Our transparent pricing and no-pressure approach reflect our belief that customers deserve informed decisions without hidden costs. As a small business, we value loyalty from our long-standing clientele, which sustains our operations and community ties. We specialize in heating, cooling, water heater installations, crawlspace dehumidification, and refrigeration repairs. Our mission remains centered on perfection in service, mirroring the small-town values that shaped our foundation. We appreciate the trust placed in us to maintain comfortable homes in North Carolinas unpredictable climate.
Services
Heating Repair
Air Conditioning Installation
Crawlspace Dehumidification
Water Heater Replacement
Refrigeration Repair
Details
- Year established: 1998
Highlights and features
- We are a small family-owned business with 25+ years of local experience.
- Our team includes certified HVAC professionals with formal industry training.
- We prioritize honest assessments without aggressive sales tactics.
- Owners personally handle most service calls for accountability.
- We guarantee transparent pricing with no hidden fees.
Services
Heating Repair
Our heating repair specialists address furnace and boiler issues promptly, ensuring efficient operation during cold seasons. We diagnose problems like ignition failures, thermostat malfunctions, and heat exchanger cracks. Using advanced tools, we restore warmth to homes while prioritizing safety and energy efficiency.
Air Conditioning Installation
We install high-efficiency air conditioning systems tailored to home size and climate demands. Our technicians handle ductwork optimization, refrigerant charging, and smart thermostat integration. Brands like Bosch and Rheem are installed with precision, ensuring quiet operation and long-term reliability for year-round comfort.
Crawlspace Dehumidification
Our crawlspace dehumidification solutions prevent mold growth and structural damage by maintaining optimal humidity levels. We install commercial-grade dehumidifiers and vapor barriers, addressing dampness issues that affect indoor air quality and home foundation integrity in North Carolina's humid climate.
Water Heater Replacement
We replace aging water heaters with energy-efficient models, including tankless and hybrid systems. Our installations meet local code requirements while maximizing hot water availability. We troubleshoot issues like sediment buildup, pressure problems, and heating element failures to ensure consistent performance.
Refrigeration Repair
Our refrigeration repair service addresses commercial and residential cooling systems, fixing compressor issues, refrigerant leaks, and temperature control problems. We service walk-in coolers, ice machines, and refrigeration units, ensuring food safety and equipment longevity for businesses and homeowners.
People
Donald Kearns
Founder
Donald Kearns established Tri-Tech Service in 1998, building a reputation for integrity in HVAC and mechanical services. With decades of hands-on experience, he oversees operations while maintaining direct client relationships.
Matthew Kearns
Vice President
Matthew Kearns joined the family business in 2011 after earning an HVAC degree. He manages daily operations and technical service delivery, combining formal education with practical expertise to uphold the company's standards of excellence.
Questions
Do you offer emergency HVAC services?
We currently only provide emergency services to existing clients due to capacity constraints.
What areas do you service?
We exclusively serve Hillsborough and the Triangle region, prioritizing existing customers.
Are you accepting new clients?
No, we are not accepting new clients as of July 2024 to manage our existing workload.
What HVAC brands do you work with?
We specialize in Bosch and Rheem systems but can source other brands upon request.
Do you provide warranties on installations?
We offer standard manufacturer warranties, including 10-year coverage on Bosch heat pump components.
Reviews (5)
Smith Newnam
Jan 10, 2021
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Tri-tech are everything you could want in a service company. They've been our go-to for HVAC and home systems for as long as I can remember, and there's a good reason. Matthew and Don are extremely knowledgeable, and brilliant at troubleshooting. Other companies just care about getting the job "done" and will needlessly replace components, costing you money. Tri-tech care about saving you money and doing the job right, and will find the problem and fix it. It takes deep understanding and experience to deliver this kind of value, and Matthew and Don have it. They're hard-working, responsive, and
Dropbox Dropbox
Nov 02, 2020
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Positive:Punctuality,Quality,Responsiveness,Value
We have had Tri -Tech as our hvac provider since my electrician recommended Don 10 years ago. I trust Don and his team to be the knowledgeable professionals they have always been to take care of my home and family - very happy with the new unit!! D. Wolf Durham
We have had Tri -Tech as our hvac provider since my electrician recommended Don 10 years ago. I trust Don and his team to be the knowledgeable professionals they have always been to take care of my home and family - very happy with the new unit!! D. Wolf Durham
Jason Crowe
Jun 15, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Matthew and Zach are some of the best people you will ever meet. Honest, fair, and trustworthy. They have installed several units for me personally, and I have recommenced them to countless neighbors and friends. Good people!!
Services:AC maintenance,Ductless heating and AC services,AC installation,Heating system installation
Matthew and Zach are some of the best people you will ever meet. Honest, fair, and trustworthy. They have installed several units for me personally, and I have recommenced them to countless neighbors and friends. Good people!!
Services:AC maintenance,Ductless heating and AC services,AC installation,Heating system installation
Richard Tyndall
Dec 07, 2019
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We bought our ten year old home in 2014, and on Fathers Day 2015 our A/C went out. We had a home warranty that we wanted to use but would pay to fix it either way. Every company we called refused us because they didnt work with warranties or because it was a holiday. Tri-Tech came out as soon as we called and replaced the capacitor and offered to process through the home warranty. For that single reason I chose to continue to do business with them.
March 2018 - I wanted to get my system serviced before summer. Don came out, serviced the system and found what at the time was a minor leak
March 2018 - I wanted to get my system serviced before summer. Don came out, serviced the system and found what at the time was a minor leak
Steve Garrett
Oct 29, 2019
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I cant recommend Matthew and Tri-tech highly enough. I have known Matthew for several years and have him bail me out several times on my aging hvac systems at my house. One time I called one of the large companies (the one with a gazillion reviews and that pays to advertise on google and everywhere else on the planet) and they came out and told me my system was too old to repair and that it would have to be replaced for $13k. I called Tri-tech for another opinion and Matt looked into it. He knew exactly what my old system was and also knew exactly what the failing part was. He told me it was
