Business Details
Your Trusted Chimney Experts in Kansas City
Custom Masonry is a family-owned business built on decades of hands-on experience in chimney and masonry services. Founded by Jason Phelps with over 30 years of expertise and supported by his son Kyle with 10+ years in operations, we combine generational knowledge with modern techniques to deliver safe, dependable solutions. Our certified technicians specialize in chimney cleaning, inspections, repairs, and installations, prioritizing transparency, prompt service, and community trust. Serving Kansas City and Southern Missouri, we focus on preventative maintenance, energy efficiency, and lasting craftsmanship to protect homes and families. 
Services
Chimney Cleaning
Camera Inspections
Stainless Caps
Top Mount Dampers
Masonry Crowns
Gas Logs
Woodburning Inserts
Stainless Liners
Highlights and features
- We are a father-and-son team with 40+ years of combined chimney and masonry expertise.
- Our certified technicians deliver Level 2 inspections and code-compliant repairs.
- Transparent pricing with upfront estimates and no hidden fees.
- We specialize in preventative maintenance to extend chimney lifespan and safety.
- Prompt, flexible appointments tailored to homeowner schedules.
What people say
Certified technicians
Transparent pricing
Prompt service
Family-owned
40+ years experience
Services
Chimney Cleaning
Regular chimney cleaning removes soot, creosote, and blockages to reduce fire hazards and improve airflow. Our certified technicians perform thorough sweeps of flues and fireboxes, ensuring safety and efficiency. We recommend cleaning per cord of wood burned or annually for gas fireplaces.
Camera Inspections
We use high-definition camera tools to inspect chimney interiors for cracks, leaks, or liner damage. This non-invasive method identifies hidden issues like blockages or deterioration, providing detailed reports for informed repair decisions. Inspections are included with every cleaning.
Stainless Caps
Stainless steel chimney caps prevent water intrusion, animal entry, and downdrafts. Our durable caps protect flues from debris and sparks while extending chimney lifespan. Installation ensures a secure fit for long-term performance in all weather conditions.
Masonry Crowns
Masonry crowns seal the chimney top to prevent water damage to brickwork and mortar joints. We repair or rebuild cracked crowns using quality materials to stop leaks and reinforce structural integrity, ensuring lasting protection against weather exposure.
Woodburning Inserts
EPA-certified woodburning inserts improve fireplace efficiency, reducing wood consumption while increasing heat output. Our inserts feature sealed doors for safety and maintain the aesthetic of traditional fires, offering a cost-effective heating solution for homes.
People
Jason Phelps
Owner
Jason brings over 30 years of masonry and chimney expertise, ensuring every project meets high standards of craftsmanship and safety.
Kyle Phelps
Operations Manager
Kyle manages daily operations with 10+ years of experience, focusing on customer satisfaction and efficient service delivery.
Questions
How often should I have my chimney cleaned?
At least once a year, ideally before the heating season, to reduce creosote buildup and keep your home safe.
Do you provide chimney inspections?
Yes. We provide Level 2 chimney inspections, and every cleaning includes a full inspection at no extra cost.
How long does a chimney cleaning take?
Most cleanings take about one hour, depending on the condition of your chimney.
Can you repair cracked or damaged masonry?
Absolutely. Our team specializes in chimney masonry repair, tuckpointing, and full restorations.
What areas do you serve?
We proudly serve homeowners across Kansas City and Southern Missouri.
Reviews (6)
Brian Miller
Dec 20, 2021
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Couldnt be happier with their level of service, I bought a house which had a fire place on the main level and have very little experience with fireplaces. The technician was able to walk me through my options completed an inspection and did so at no charge! Everyone else I spoke with wanted $200+ If I need any further work I know whom I will be calling!
Steven Everett
Nov 27, 2021
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I just want start with saying best customer service ever! Kyle was extremely knowledgeable, straight shooter, was able to work quickly and efficiently. If youre looking for a company to help with your fireplace (inspection and cleaning) hes your guy. Cant say enough about how pleased I am with the service. Thank you guys and especially thank you Kyle for such great work.
Ls Wn
Nov 25, 2021
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They were timely and professional... The technicians took time to take pictures and show me their work. Continuously cleaning up after themselves. 5 stars!
Paul Knoettgen
Nov 16, 2021
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Kyle was very informative when coming to inspect or fireplace. Would highly recommend Custom Masonry.
Susie S.
Nov 08, 2021
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WOULD NOT RECOMMEND. I had booked my appointment a month in advance. On the day of my appointment, they hadn't shown up yet so I called them towards the end of the 2 hour window they gave me to ask where they were. They said they had sent a text the day before and since there wasn't a response to the text, they cancelled the appointment. There was no disclaimer anywhere that a text is required to keep your appointment and they didn't contact me to say the appointment was cancelled or I would've been able to say no, I still need the appointment. I can't believe they cancelled
Jason Bartlow
Oct 20, 2021
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He needs some better customer service skills. I gave him my info for a quote and wait 5 days with no response. I give him a call and he says hes not willing to help me, so I say ok and hang up. Then he calls me back upset because I hung up on him. If youre not going to help me, what else do you want me to do?
