Business Details
Emergency
services
Trusted Fire & Water Damage Restoration Services in New York
RESTO-MAX has been dedicated to providing fire and water damage restoration services since our founding. Our team utilizes advanced equipment and industry-standard tools like Xactimate and Symbility to deliver efficient solutions for property recovery. We specialize in moisture mapping, mold remediation, and storm damage response, with expertise in documenting contents for insurance claims. Our professionals include certified technicians for imaging, drone operations, and leak detection. With operations based in Queens, we serve the Greater New York Tri-State Area, offering 24/7 emergency response to minimize property damage.We maintain transparency through detailed documentation of drying processes and provide both onsite and offsite storage solutions. Our appraisers have extensive experience resolving disputed insurance claims. By combining technical expertise with client-focused service, we help customers restore properties to pre-disaster conditions efficiently. Our commitment to rapid response and thorough documentation ensures a streamlined claims process for residential and commercial clients.
Services
Fire Damage Restoration
Water Damage Restoration
Mold Remediation
Storm Damage Repair
Content Inventory Services
Highlights and features
- We offer 24/7 emergency response for immediate damage mitigation
- Our team uses advanced equipment for moisture mapping and mold detection
- Certified appraisers resolve disputed insurance claims effectively
- Comprehensive onsite and offsite storage solutions available
- Xactimate-certified professionals prepare accurate insurance estimates
Services
Fire Damage Restoration
Our fire damage restoration service addresses structural and content damage from fires. We use thermal imaging to detect hidden heat sources and implement specialized cleaning techniques for smoke residue. The process includes odor removal, structural drying, and content restoration. Clients receive detailed documentation for insurance claims while our team works to restore properties to pre-loss condition.
Water Damage Restoration
Water damage restoration involves immediate water extraction using industrial pumps and moisture-mapping technology. Our technicians monitor drying progress with thermal hygrometers to ensure complete structural drying. We document all stages for insurance purposes and prevent secondary damage like mold growth. Services include carpet drying, wall cavity drying, and content preservation.
Mold Remediation
Mold remediation addresses infestations caused by water intrusion. Our specialists conduct containment setup, HEPA vacuuming, and antimicrobial treatment. We use air quality testing to verify remediation success and prevent cross-contamination. The process includes moisture source elimination and structural repairs to prevent future growth, with documentation for insurance verification.
Storm Damage Repair
Storm damage repair handles emergency board-up, roof tarping, and structural stabilization after severe weather. Our team performs water extraction, debris removal, and content inventory services. We document damage extent for insurance claims and coordinate comprehensive repairs. Services include temporary weatherproofing and permanent structural restoration for residential and commercial properties.
Content Inventory Services
Content inventory services involve detailed documentation of damaged belongings using digital imaging and barcode systems. We create itemized lists with damage descriptions for insurance claims. The service includes packing, storage coordination, and tracking systems for client transparency. Our process streamlines insurance settlements by providing organized, defensible documentation of affected contents.
Questions
What areas do you service for emergency restoration?
We provide services throughout the Greater New York Tri-State Area, including Queens, Brooklyn, Manhattan, and surrounding counties.
Do you handle both residential and commercial properties?
Yes, our team specializes in restoring both residential homes and commercial properties after fire, water, or storm damage.
How quickly can you respond to emergencies?
Our 24/7 emergency response team arrives within 2 hours of contact to begin damage mitigation and assessment.
What certifications do your technicians hold?
Our team includes Xactimate-certified estimators, moisture-mapping specialists, and technicians trained in IICRC standards for water and mold remediation.
How do you handle insurance claims documentation?
We create detailed, insurer-ready documentation using industry tools like Xactimate and Symbility to support accurate claims processing.
What storage options are available for damaged contents?
We offer both onsite temporary storage solutions and secure offsite long-term storage facilities for damaged property contents.
Reviews (3)
Yehoshua Diskin
Dec 20, 2020
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Services:Water damage cleanup,Fire damage cleanup & repair,Mould inspection
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mary P.
Oct 29, 2020
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Positive:Punctuality,Quality,Responsiveness,Value
Thanks for all your help wonderful service A+
Thanks for all your help wonderful service A+
Marshal Gibbs
Jul 31, 2020
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Positive:Quality,Responsiveness
Would recommend these guys to anyone. Helped us with a flooded basement from start to finnish.
Would recommend these guys to anyone. Helped us with a flooded basement from start to finnish.
