Business Details
Emergency
services
Trusted Emergency Damage Restoration Services in Long Island & NYC
Hands On Restoration has been a trusted name in residential and commercial restoration services for over twenty years. Our certified team operates 24 hours a day, seven days a week, providing emergency response to water damage, fire damage, and other property disasters across Long Island and the New York Metro Area. We prioritize customer satisfaction through prompt service, advanced equipment, and direct collaboration with insurance adjusters to ensure claims are processed efficiently.Our expertise extends to mold remediation, asbestos removal, and reconstruction, with a commitment to preserving property integrity while delivering fair estimates and transparent communication. Serving homeowners, property managers, and real estate professionals, we combine technical proficiency with ethical standards to restore properties to their pre-damage condition.
Services
Water & Flood Damage
Smoke & Fire Damage
Asbestos Removal
Mold Remediation
Insurance Claims Consulting
Emergency Board-Ups
Reconstruction Services
Highlights and features
- We offer 24/7 emergency services for immediate disaster response.
- Our team has over twenty years of restoration experience.
- We directly bill insurance companies for covered claims.
- We use the latest specialized restoration equipment.
- We handle all job sizes with verifiable, consistent results.
Services
Water & Flood Damage
Our water damage specialists respond immediately to floods and leaks, using industrial-grade pumps and drying systems to minimize structural harm. We assess moisture levels, remove damaged materials, and restore properties to safe conditions. This service ensures long-term protection against mold growth and secondary damage, prioritizing rapid intervention to reduce repair costs.
Smoke & Fire Damage
We address all fire-related hazards, from soot removal to odor neutralization. Our team cleans surfaces, replaces damaged structures, and employs thermal fogging to eliminate smoke particles. By combining structural repairs with air quality restoration, we ensure properties are both visually and environmentally safe, helping clients resume normal operations swiftly.
Asbestos Removal
Certified professionals identify and remove asbestos-containing materials using EPA-compliant containment and disposal methods. We conduct air quality tests before and after removal to ensure compliance with health standards. This service protects occupants from carcinogenic risks while maintaining regulatory adherence during renovation or demolition projects.
Mold Remediation
We eliminate mold infestations through HEPA vacuuming, antimicrobial treatments, and moisture control. Our process includes containment barriers to prevent spore spread and structural drying to inhibit regrowth. By addressing root causes like water leaks, we provide lasting solutions for residential and commercial environments, ensuring indoor air quality meets safety benchmarks.
Insurance Claims Consulting
We assist clients in documenting damage with detailed reports, photographs, and repair cost estimates. Our team collaborates directly with adjusters to expedite claim approvals while advocating for fair compensation. This service streamlines the financial recovery process, reducing stress for policyholders navigating post-disaster restoration.
Questions
What emergency services does Hands On Restoration offer?
We provide 24/7 emergency response for water damage, fire damage, mold infestations, and structural hazards, ensuring rapid mitigation to protect properties.
Do you work with insurance companies directly?
Yes, we collaborate with adjusters to document claims, provide detailed estimates, and bill insurance providers directly for covered damages.
What areas do you serve?
We operate across Long Island and the New York Metro Area, including Manhattan, Queens, Brooklyn, and Nassau and Suffolk Counties.
How do you handle large-scale restoration projects?
Our team manages all job sizes, from minor repairs to full-scale reconstruction, using specialized equipment and a structured process to ensure quality outcomes.
Are your technicians certified?
Yes, our staff holds industry certifications in water damage restoration, mold remediation, and asbestos abatement, ensuring compliance with safety standards.
Can you assist with temporary property protection?
We offer emergency board-ups and tarping services to secure damaged windows, roofs, and structures, preventing further exposure to weather hazards.
Reviews (5)
Jessica Cox
Nov 18, 2021
Report
Hands On Restoration came to our rescue when our plumbing on the second floor failed and flowed through first floor dining room, down to the basement. Josh, John and their team members came out right away to assess the situation and start the restoration process. Communication with them and Nicole in the office was easy- they were always quick with responses, guidance and recommendations. Jorge and all of the team members who entered our house were completely professional, respectful, on time and did incredible quality work rebuilding our walls and ceiling, mitigating our asbestos, laying new flooring
Bob Kats
Oct 16, 2021
Report
Critical:Quality,Responsiveness,Value
A nightmare. Overcharged and tried to charge for work that was never done. Should be sued for insurance fraud. Do not hire.
Services:Mould inspection,Water damage cleanup,Fire damage cleanup & repair,Mould removal
A nightmare. Overcharged and tried to charge for work that was never done. Should be sued for insurance fraud. Do not hire.
Services:Mould inspection,Water damage cleanup,Fire damage cleanup & repair,Mould removal
Derossilaw
Aug 03, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Josh and his crew were great. They renovated our bathroom to accommodate a wheelchair. We are very satisfied with the results. Would highly recommend.
Service:Plumbing
Josh and his crew were great. They renovated our bathroom to accommodate a wheelchair. We are very satisfied with the results. Would highly recommend.
Service:Plumbing
Gary Bicknese
Jul 07, 2021
Report
Positive:Professionalism,Punctuality,Quality
Very professional & great work. John, Mathew & Josh were tremendous with their help & assistance!!
Services:Water damage cleanup,Remodelling,Painting
Very professional & great work. John, Mathew & Josh were tremendous with their help & assistance!!
Services:Water damage cleanup,Remodelling,Painting
Myra Gonzalez
May 02, 2021
Report
Just had Hands on Restoration repair the water damages in my basement due to a broken pipe.
An awesome job done by Joshs Team. From day 1, he guided me thru the insurance process and all the while assuring me of a timely completion. His crew was very professional, crafted and extremely neat . They carted away all the debris and left our basement impeccably clean. The aggravation was well worth , once my basement project was complete. I will definitely contract HOR for any future projects!!! Thanks again to Josh and the restoration team!!!
Vincent & Myra G.
An awesome job done by Joshs Team. From day 1, he guided me thru the insurance process and all the while assuring me of a timely completion. His crew was very professional, crafted and extremely neat . They carted away all the debris and left our basement impeccably clean. The aggravation was well worth , once my basement project was complete. I will definitely contract HOR for any future projects!!! Thanks again to Josh and the restoration team!!!
Vincent & Myra G.
