Business Details
24 Years
experience
Emergency
services
Emergency Water Damage Restoration Services in Honolulu
MD Restoration is a locally owned and operated commercial and residential restoration company serving Hawaii since 2002. Founded as MD Cleaners LLC, we have grown to over 85 team members while maintaining our core value of treating every customer as family. As an IICRC Certified Firm and licensed asbestos contractor, we specialize in 24/7 emergency water extraction, mold remediation, fire damage restoration, carpet cleaning, and general contracting. Our team of certified specialists provides island-wide service across Oahu, combining technical expertise with personalized care to address urgent restoration needs.With a focus on transparency and reliability, we handle projects from initial mitigation through complete reconstruction, ensuring seamless coordination with insurance providers and property managers. Our commitment to continuous training and adherence to industry standards has established us as Hawaii's premier disaster recovery firm.
Services
Water Extraction
Mold Remediation
Carpet Cleaning
Fire Damage Repair
Asbestos Removal
General Contracting
Details
- Year established: 2002
Highlights and features
- 24/7 emergency response with 30-minute arrival guarantee on Oahu
- IICRC-certified technicians with 20+ years of local experience
- Full-service restoration from water damage to complete reconstruction
- Licensed asbestos abatement and general contracting capabilities
- Dedicated insurance claim coordination with detailed documentation
Associations and certifications
- IICRC
What people say
24/7 emergency services
Professional and available
Detailed insurance reporting
Rapid response times
Complete project management
Services
Water Extraction
Our 24/7 water extraction service provides rapid response to mitigate flood damage across Oahu. Certified technicians use industrial equipment to remove standing water and dry structures within 30 minutes of dispatch. We handle residential and commercial properties, coordinating with insurance providers for seamless claims processing.
Mold Remediation
Professional mold remediation services address hazardous growth in Honolulu properties. Our ACAC-certified specialists conduct thorough inspections, containment, and removal while maintaining safety protocols. We provide post-remediation verification and work with insurance companies for comprehensive coverage.
Carpet Cleaning
IICRC-certified carpet cleaning services restore residential and commercial flooring using truck-mounted extraction systems. Our maintenance programs meet manufacturer warranty requirements while improving indoor air quality through deep cleaning and proper maintenance techniques.
Fire Damage Repair
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural repairs. Our licensed contractors handle complete reconstruction from board-ups to final renovations, working directly with insurance adjusters for efficient claims processing.
Asbestos Removal
Licensed asbestos abatement services ensure safe removal of hazardous materials from pre-1986 structures. Our team follows strict containment protocols and disposal procedures while providing full documentation for regulatory compliance and insurance purposes.
People
Mark Harris
CEO & Founder
Mark Harris co-founded MD Restoration in 2002, growing it from a cleaning service to Hawaii's leading restoration company. With over 20 years in the industry, he oversees operations and maintains the company's family-first values.
Arlene Harris
Co-Owner
Arlene Harris co-founded MD Restoration with her husband Mark. She manages administrative operations and client relations, ensuring the company maintains its commitment to personalized service and community focus.
Questions
What emergency services are available 24/7?
We provide 24-hour water extraction, mold remediation, and fire damage response with island-wide coverage across Oahu.
How do you handle insurance claims?
Our team coordinates directly with insurance providers, offering detailed documentation and Xactimate pricing for seamless claims processing.
Are services available outside Honolulu?
We serve all Oahu locations with 30-minute response times to most areas during emergencies.
What certifications do technicians hold?
Our team includes IICRC-certified specialists and an ACAC-certified indoor environmentalist for mold and asbestos remediation.
Can you handle complete restoration projects?
Yes, we manage full projects from emergency mitigation through reconstruction as a licensed general contractor.
How to prepare for water damage emergencies?
Keep contact information ready, document property conditions, and know your insurance policy details for faster response.
Videos
Reviews (5)
Alanna S.
Jan 28, 2022
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We had a tub overflow in the evening and MD Restoration was a preferred vendor in our building. We called them and they came through.... The overflow went right out into the doorway of the bathroom. It took them about 3 hours to evaluate and set up 4 fans and 1 giant humidifier. They advised us that we should be staying at a hotel in order to let the place dry out. (Although it was just the bathroom). They stuck the humidifier about 4 ft from the bathroom door, in the middle of the living room. The next morning they came back and said it was still wet! Of course it was! They put the fans and
Edward B.
Jan 22, 2022
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John and Noa were polite and professional and fixed the hole in my ceiling so that I can hardly see the patch. They didn't rush through it. They made sure the paints matched. They made sure it was done right. And they left the work area clean! I am impressed.
Stephen Y.
Jan 16, 2022
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MD Restoration is a great company, I offer them my highest recommendation. Do not call anyone else. MD Restoration will respond within an hour, they are prompt, well trained, courteous and knowledgeable. They save our home. Early in December with the thunderstorms the storm drains back flowed and in a short 10 minutes our backyard went from a few inches of ponding to 8 inches of water inside our home. The next day we called MD Restoration. What a lifesaver. Yonelle and Chris were here in less than an hour (after being told by another company that they were too busy to send out a team).
Yusaku I.
Dec 10, 2021
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MD Restoration worked very hard to meet the deadline. They treated and repaired promptly and sent us reports daily basis, they really went above and beyond. Thank you, Garrett, Andy, Brandy and Blake for your cooperation.
J. S.
Dec 08, 2021
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When my water heater sprung a leak, MD Restoration was there to clean up and dry out all my walls before any mold could start. Paul and Ryan were knowledgable and friendly. The techs: Yonell, AJ and Jerald were very helpful. Yonell would check in daily and when she was here she had professionalism, personality and efficiency down to a science. Highly recommend! Thank you, MD Team!
Justin S
Justin S
