Business Details
Emergency
services
Trusted Damage Restoration Services in Maryland
Restoreace Restoration is a locally owned and operated Maryland-based company specializing in emergency damage restoration services. With over a decade of experience and a team of IICRC-certified professionals, we provide comprehensive solutions for water damage, fire restoration, mold remediation, and biohazard cleanup. Our staff undergoes rigorous in-house training and adheres to strict safety protocols, ensuring reliable service for residential and commercial clients. We utilize state-of-the-art equipment for efficient drying and restoration, including truck-mounted extraction systems and thermal imaging technology.As a fully licensed, bonded, and insured company, we work directly with major insurance providers to streamline claims processes. Our 24/7 emergency response guarantees arrival within two hours of contact, prioritizing rapid mitigation to minimize property damage. We maintain a fleet of large service vehicles for complete debris removal and offer follow-up restoration services including drywall repair and hardwood floor drying. Our commitment to quality is demonstrated through client testimonials praising our prompt, professional service during critical situations.
Services
Water Damage Restoration
Fire Damage Cleanup
Mold Remediation
Biohazard Cleanup
Storm Damage Restoration
Hardwood Floor Drying
Sewer Backup Cleanup
Crime Scene Cleanup
Duct Cleaning
Contents Restoration
Highlights and features
- We have IICRC-certified technicians with over 10 years of combined experience
- Our team responds within 2 hours for emergency situations
- We utilize state-of-the-art equipment for efficient drying and restoration
- We are fully licensed, bonded, and insured for client protection
- We work directly with major insurance providers to simplify claims
Associations and certifications
- IICRC
- OSHA
- WHMIS
What people say
Prompt emergency response
Thorough restoration
Professional technicians
Insurance coordination
Compassionate service
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from small leaks to large-scale floods covering up to 1,000,000 square feet. We employ truck-mounted extraction systems and advanced drying equipment to remove standing water and moisture from structures. Our certified technicians work 24/7 to prevent secondary damage while restoring properties to pre-loss condition.
Fire Damage Cleanup
Fire damage cleanup includes soot removal, odor elimination, and structural restoration following fire incidents. Our team stabilizes properties, documents damage for insurance claims, and employs specialized cleaning techniques to eliminate smoke residues. We coordinate with fire departments and provide emergency board-up services to secure affected properties.
Mold Remediation
Professional mold remediation services include testing, containment, and complete removal of mold infestations. We use moisture meters and thermal imaging to identify hidden growth areas. Our technicians follow strict safety protocols to contain spores during removal and implement prevention strategies to avoid future mold development in residential and commercial properties.
Biohazard Cleanup
Biohazard cleanup involves safe removal and disposal of bloodborne pathogens and hazardous materials. Our technicians handle crime scenes, suicide cleanup, and disease outbreak decontamination using EPA-registered disinfectants. We provide certificates of decontamination and follow OSHA regulations to ensure complete sanitization of affected environments.
Storm Damage Restoration
Storm damage restoration addresses property damage from severe weather events. Our services include emergency board-up, water extraction, structural drying, and rebuilding damaged components. We prioritize rapid response to prevent secondary damage from water intrusion while coordinating with insurance providers for comprehensive property recovery.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water damage, fire restoration, mold remediation, biohazard cleanup, and storm damage recovery with technicians available within 2 hours.
Do you work with insurance companies?
Yes, we're approved by all major insurance providers and handle claims documentation to simplify the restoration process for our clients.
What areas do you serve?
We primarily serve Maryland and the Washington, DC Metro area, with capabilities for large-scale projects up to 1,000,000 square feet.
Are your technicians certified?
All field personnel are IICRC-certified in water damage restoration with specialized training in mold remediation and biohazard handling protocols.
How quickly can you respond to emergencies?
Our standard response time is within 2 hours of contact, with technicians dispatched immediately for all emergency service requests.
What safety measures do you follow?
We adhere to OSHA and WHMIS regulations with certified staff using proper PPE for all hazardous material handling and remediation activities.
Reviews (7)
Stephanie B.
Oct 05, 2021
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My mother had a kitchen fire in her apartment, even though it was confined to the kitchen, there was smoke and water damage throughout the entire apartment. Restoreace Restoration did a 1000% yesss 1000%! awesome, fabulous job in restoring everything that was not burned in the fire. My mother's items were cleaned and restored back to NEW by Restorace Restoration. When I tell you that everything was cleaned, wrapped and stored - omgggg. it was amazing. I cannot imagine how long it must have taking the employers to do that job. Wow-what if it was a whole house full of items! I only wish I had
Vivian Kamau
Sep 04, 2021
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Nigel and his team were very quick to respond upon the initial call that there was flooding in the basement. They immediately came and did damage control within a few hours, working in a very timely and efficient matter to prevent water damage and mold. The rebuild of the drywall, carpet replacement and finish work was completed beautifully and the basement feels like brand new. Thank you very much to Nigel and his team!
Boba Daughaday
Sep 03, 2021
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Critical:Professionalism,Quality
Be weary of this company. The quality of their work was so bad that we had to have another company come back in to complete the job and the owner was completely unprofessional. It isn't a coincidence that every negative review is buried by fake positive reviews.
Service:Water damage cleanup
Be weary of this company. The quality of their work was so bad that we had to have another company come back in to complete the job and the owner was completely unprofessional. It isn't a coincidence that every negative review is buried by fake positive reviews.
Service:Water damage cleanup
Shopofeverything Now
Aug 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Nigel Williamson is knowledgeable, professional. He must be a teacher in his past because he ensures that people really understand the process from beginning to end. I am very satisfied with the service
Service:Mold inspection
Nigel Williamson is knowledgeable, professional. He must be a teacher in his past because he ensures that people really understand the process from beginning to end. I am very satisfied with the service
Service:Mold inspection
Gordon Wilson
Aug 25, 2021
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Positive:Value
Nigel and his team is amazing. I dont know what I wouldve done without them. They were professional and did a great job. They walked me through the process step by step and made me feel comfortable. Im so happy I used this company
Service:Water damage cleanup
Nigel and his team is amazing. I dont know what I wouldve done without them. They were professional and did a great job. They walked me through the process step by step and made me feel comfortable. Im so happy I used this company
Service:Water damage cleanup
Kimberly Faulk
Apr 23, 2021
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Positive:Professionalism,Responsiveness,Value
I called Restoreace for mold remediation. Nigel responded quickly and came out the same day to give an estimate. I compared them with other companies and their price was best. They're service was professional and completed in a timely fashion. Highly recommend.
Service:Mold removal
I called Restoreace for mold remediation. Nigel responded quickly and came out the same day to give an estimate. I compared them with other companies and their price was best. They're service was professional and completed in a timely fashion. Highly recommend.
Service:Mold removal
Bernadette Smithen
Apr 17, 2021
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I acquired the services of Restoreace Restoration to help remediate the mold in my home. Unfortunately I received very poor service. Mr. Nigel Williamson came to my home and secured a deposit up front, but never completed the requested services which included mold removal. The job was less than half done. Mr. Williamson and the workers brought to my home seem to not be knowledgeable about how tot resolve the issues I was experiencing. The mold has persisted and I have been forced to seek assistance from another company. Now I am out of my deposit, Mr. Williamson is non-communicative, and I am stuck
