Business Details
30 Years
experience
Emergency
services
Your Trusted HVAC Partner in Black Mountain, NC
TW & Company has been serving residential and commercial customers in the HVAC industry since 1996, building on over 60 years of combined experience among our team. Our certified technicians specialize in air conditioning, heating, geothermal systems, and ductless mini-splits, providing installation, repair, and maintenance services tailored to the unique climate challenges of Western North Carolina. We prioritize customer satisfaction through same-day service, free estimates, and a commitment to using only licensed and certified professionals. Accredited by the Better Business Bureau with an A+ rating and Angis List, we combine technical expertise with local knowledge to ensure optimal system performance. Our family-owned business understands the importance of reliable HVAC systems for comfort and safety, offering 24-hour emergency services to address critical needs.We stand behind our work with a full refund guarantee if customers are dissatisfied, maintaining transparency and trust in every interaction. Serving Asheville and surrounding areas within a 30-mile radius, including Madison and Buncombe Counties, we focus on personalized solutions that meet diverse budget requirements. Our partnerships with leading brands like Goodman, Rheem, and Mitsubishi ensure access to high-quality equipment, while financing options make upgrades more accessible. Through annual maintenance programs and energy-efficient recommendations, we help clients reduce utility costs while extending system longevity. This comprehensive approach has earned us consistent positive feedback from contractors and homeowners alike, establishing us as a trusted local authority in HVAC services.
Services
Air Conditioning
Heating Systems
Geothermal Heat Pumps
Ductless Mini-Splits
HVAC Repair
Emergency Services
System Installation
Preventative Maintenance
Energy Efficiency Solutions
Furnace Services
Details
- Year established: 1996
Highlights and features
- We have over 60 years combined HVAC industry experience
- Our team is locally based with intimate climate knowledge
- We offer same-day service for urgent HVAC needs
- We provide free estimates with transparent pricing
- Our technicians are certified and licensed professionals
Associations and certifications
- Better Business Bureau
- Angis List
What people say
Competitive prices
Professionalism
Prompt service
Energy efficient solutions
Same-day appointments
Services
Air Conditioning
Our air conditioning services ensure optimal comfort during North Carolina summers through installation, repair, and maintenance of residential and commercial systems. We work with all major brands including Goodman and Rheem, offering same-day service for urgent cooling needs. Our certified technicians provide energy efficiency assessments to help reduce utility costs while maintaining peak system performance.
Heating Systems
We specialize in comprehensive heating solutions including furnace installation, boiler maintenance, and heat pump repairs for both residential and commercial properties. Our team works with premium brands like Carrier and Bosch to ensure reliable winter operation. Annual maintenance programs help prevent unexpected breakdowns while maximizing energy efficiency across all heating system types.
Geothermal Heat Pumps
Our geothermal heat pump expertise provides energy-efficient climate control by leveraging earth's stable temperatures. We handle complete system installation and maintenance for both residential and commercial applications. These systems offer significant long-term savings through reduced energy consumption while providing both heating and cooling functionality in a single integrated solution.
Ductless Mini-Splits
Specializing in Mitsubishi ductless mini-split systems, we deliver customized zoned climate control solutions without requiring traditional ductwork. Our certified technicians ensure precise installation for optimal energy efficiency and quiet operation. These systems are ideal for home additions, commercial spaces, or properties seeking independent temperature control in different areas.
Emergency HVAC Repair
We provide critical after-hours HVAC repair services for urgent system failures affecting comfort and safety. Our rapid response team is available 24/7 to address complete system failures or dangerous malfunctions. This emergency service ensures residential and commercial clients can quickly restore essential heating or cooling functions regardless of regular business hours.
Questions
What HVAC services do you offer in Asheville?
We provide complete HVAC solutions including air conditioning, heating systems, geothermal heat pumps, ductless mini-splits, and emergency repair services for residential and commercial clients.
Do you offer emergency HVAC services after hours?
Yes, we provide 24/7 emergency HVAC repair services for critical system failures affecting comfort and safety.
Are your technicians certified and licensed?
All our HVAC technicians are fully licensed, certified, and have combined 60+ years of industry experience.
What areas do you service?
We serve Asheville and surrounding areas within a 30-mile radius including Madison and Buncombe Counties.
Do you offer financing options for HVAC installations?
Yes, we provide financing options to make system upgrades and replacements more accessible for our customers.
What accreditations do you hold?
We maintain an A+ rating with the Better Business Bureau and are accredited by Angi’s List for our HVAC services.
Reviews (3)
Rich W.
Oct 04, 2019
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Dan and his crew are Top Notch! He installed a new Bosch Heat Pump and a Goodman Gas Furnace in one day. They exceeded our expectations. Polite and efficient technicians who were diligent and focused on a hot Swannanoa day. I highly recommend them because of their Competitive prices and professionalism.
William H.
May 07, 2014
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I used Dan twice. Once was a simple swap from a forced air oil furnace to a gas furnace in a house in Swannanoa (Grovemont). The second was a more complex swap from a wall furnace to a heat pump/gas furnace force air system in a house off Fariview rd in Asheville. I had one small problem with the Swannanoa install and Dan was there the same day. The Asheville one was perfect. With both he came in on time and for the price quoted. His staff was perfessional and I was very pleased. His prices were better than most and I would use him again.
Picky W.
Jan 14, 2014
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BEWARE OF INCOMPETENT & RIPPING OFF COMPANY. Early Fall of 2013, we switched our Air Conditioning system (which was working fine) to Heating but it did not work. So my husband just picked out this company listed on the Yellow Page for repair. There came 4 men, elder Dan who is also the owner was followed by other 3 service men. I thought to myself: do they need all these people to do a repair?. The men came in, checked the thermostat, and said that the circuit breaker is down, but they would not touch anything electrical, and we will have to call an Electrician to fix the Circuit Breaker
