Business Details
Emergency
services
Your Trusted HVAC Experts in Nuevo, CA
Martin Family HVAC was founded by Cindy and Will Martin, combining decades of industry expertise with a commitment to community service. Our team consists of union-trained technicians who complete a rigorous 5-year apprenticeship program, ensuring superior diagnostic capabilities and technical proficiency that exceed standard NATE certification. We operate without commission-based sales, guaranteeing honest recommendations and transparent pricing for every client. Our mission focuses on reducing clients' energy costs through high-quality HVAC installation and service while maintaining active involvement in local community initiatives.With service areas spanning Riverside, Orange, Los Angeles, and San Bernardino counties, we specialize in residential and commercial HVAC solutions including air conditioning, furnace repair, heat pumps, and indoor air quality systems. Our technical expertise extends to designing custom equipment and controls for original equipment manufacturers, supported by partnerships with industry-leading brands like Ruud. We maintain 24/7 emergency availability for urgent heating and cooling needs, operating with fixed pricing structures that eliminate hidden fees or upselling tactics.
Services
Air Conditioning
Furnace Repair
Heat Pumps
Indoor Air Quality
Commercial HVAC
AC Maintenance
System Installation
Emergency Service
Energy Efficiency
Ductwork Repair
Highlights and features
- We offer 24/7 emergency HVAC service with no overtime charges
- Our union-trained technicians complete 5-year apprenticeship programs
- We guarantee upfront pricing with no hidden fees or commissions
- We install industry-leading Ruud HVAC systems with lifetime warranties
- We maintain active community involvement through annual charitable programs
Services
Air Conditioning
Our air conditioning specialists provide comprehensive repair, maintenance, and installation services for residential and commercial systems. We diagnose efficiency issues, perform refrigerant level adjustments, and recommend energy-efficient replacements when necessary. Our technicians ensure optimal cooling performance while minimizing energy consumption through proper system sizing and SEER-rated equipment selection.
Furnace Repair
Emergency furnace repair services address heating system failures with immediate diagnostics and component replacement. We service all brands and models, focusing on combustion efficiency, heat exchanger integrity, and proper venting systems. Our maintenance programs extend equipment lifespan while maintaining safe indoor air quality standards.
Heat Pumps
We install and service high-efficiency heat pump systems that provide both heating and cooling capabilities. Our technicians optimize HSPF and SEER ratings through proper system sizing and component selection. Services include compressor diagnostics, refrigerant management, and seasonal performance optimization for year-round climate control.
Indoor Air Quality
Our indoor air quality solutions address allergens, pollutants, and humidity imbalances through whole-house filtration systems and humidity control. We install HEPA air cleaners, UV treatment systems, and dehumidification units to improve respiratory health and comfort. Services include comprehensive air quality assessments and customized mitigation strategies.
Commercial HVAC
Tailored HVAC solutions for commercial properties maintain occupant comfort while optimizing energy efficiency. Our services include system audits, preventive maintenance contracts, and emergency repair response. We specialize in retrofitting older systems with modern controls to reduce operating costs while ensuring compliance with industry standards.
People
Cindy Martin
President & CEO
Cindy Martin co-founded Martin Family HVAC after establishing herself as a commercial HVAC project manager. She oversees daily operations and brings technical expertise from constructing complex systems like chilled water plants. Her focus on client satisfaction and community service drives the company's operational philosophy.
Will Martin
Sales Director
Will Martin co-founded the company with 15 years of HVAC industry experience. He manages sales operations and technical support while leveraging his background in commercial HVAC system design. His technical expertise includes product development for original equipment manufacturers and managing large-scale commercial projects.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including air conditioning repair, furnace service, heat pump installation, indoor air quality improvements, and commercial HVAC maintenance across Southern California.
Are you available for emergency repairs?
Yes, our technicians are available 24/7 for urgent heating and cooling issues with no overtime charges for after-hours service.
Do you offer financing options?
We provide consumer financing programs to help customers upgrade their HVAC systems with manageable payment plans.
What areas do you service?
We serve Riverside, Orange, Los Angeles, and San Bernardino counties including cities like Murrieta, Temecula, Corona, and surrounding communities.
Are your technicians certified?
All our technicians complete a 5-year union apprenticeship program exceeding standard NATE certification requirements for superior technical expertise.
Reviews (5)
Lance Franklin
Jan 06, 2022
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Positive:Professionalism,Responsiveness
Wil installed 2 thermostats. He was able to make a same day appo for me and was right on time. Very reasonable and helpful. Inwill definitely use his service again.
Service:Thermostat installation
Wil installed 2 thermostats. He was able to make a same day appo for me and was right on time. Very reasonable and helpful. Inwill definitely use his service again.
Service:Thermostat installation
Martha Adame
Jan 05, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
So happy to have found this company. We received great service and work. Will troubleshooted the problem with our heater fast and he replaced a part that was broken in a timely manner. I highly recommend this company.
Service:Thermostat repair
So happy to have found this company. We received great service and work. Will troubleshooted the problem with our heater fast and he replaced a part that was broken in a timely manner. I highly recommend this company.
Service:Thermostat repair
Scott Bowling ThinkBlue
Dec 28, 2021
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Will and his team are easily the best hvac contractor Ive ever worked with. They were very thorough, detailed and extremely communicative to my family. Martin Family HVAC installed a new furnace and ac unit on our home and we could not be happier with how the results turned out. They have a very fair price and their workmanship is far greater than any other hvac contractor around. Bar none. When youre in need for some hvac work at your home, call Will and Martin Family HVAC. Youll be glad you did.
Megan Bowling
Dec 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Will and his team were great! Very knowledgeable, professional, and a fantastic value. They walked us through the steps and made us feel completely comfortable.
Services:AC installation,Heating system installation,Duct and vent installation
Will and his team were great! Very knowledgeable, professional, and a fantastic value. They walked us through the steps and made us feel completely comfortable.
Services:AC installation,Heating system installation,Duct and vent installation
Jennifer Lovell
Dec 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Martin family HVAC is super professional. Amazing customer service, quick, efficient and honest. I would highly recommend them!
Service:AC installation
Martin family HVAC is super professional. Amazing customer service, quick, efficient and honest. I would highly recommend them!
Service:AC installation
